[Resolved]  Ecom Express — product shipment delay

Address:Bangalore, Karnataka, 560037
Website:www.ecomexpress.in

Product already reached to bangalore yesterday morning near 8:40 am, but me haven't received my product. Unnecessary delay. I know the ecom express service of delivery they always delay at there work.
Same situation occurred before at reached to near hub but it delay by 10- 13 day.
Please help me
Awb no.[protected].
Order package date is 11 oct
Package dispatch date 13 oct
Reached at bangalore hub 14 oct.
The package is not delivered to me
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Nov 17, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2018
Ecom Express Customer Care's response
Dear Vivek,

Greetings From Ecom Express.

With reference to your query regarding the shipment no.[protected], is reached our BENGALURU hub and further it will be connected to delivery center You can see the updated information once the shipment reaches the required destination.

Regards,
Team Ecom Express
Complaint comments 

Comments

I am Job I want to cancel my product with tracking Id[protected] of value rs 2499 Because I am not present in my city So plz cancel my order
Ecom Express Customer Care's response, Oct 18, 2018
Verified Support
Dear Job Johny,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal in this regards.

Regards,
Team Ecom Express
My percel not delivered In my home address ... please help me
Ecom Express Customer Care's response, Oct 18, 2018
Verified Support
Dear Aashiqui,

Greetings From Ecom Express

We regret for the inconvenience caused regards to the delay, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.
Regards,
Team Ecom Express

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