Ecom Express — Product undeliverable at home

Dhiren Gurung

Jul 2, 2021

Address:

Takdha, Darjeeling

I have ordered from Amazon. Many times delivery boy ask me to get products from office. This time he made call but that time I was busy. So unable to pick his call. But after sometime I made call and ask him to deliver my product. But he did not do so. My product is still undeliverable. He supposed to deliver at home.

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Ecom Express customer support has been notified about the posted complaint.

Jul 02, 2021

Updated by Dhiren Gurung He made call only once this time. And ask me to get my product from office. Which I refused to do so. So I told him to deliver whenever he can but still undeliverable. I made complaint in Amazon too.

Verified Support

Jul 05, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team Ecom Express