Ecom Express — Product was picked up,but don't get any update

Address:Ria,Simulia, Balasore, 756126

The product was picked up by the courier boy who was from ecom express on 15th october and i also received a call from ecom express in which the was asking my address, where to pick up the product..the product i wanted to return was from meesho ...when i didn't get any update of my pickup and refund, , i contacted meesho customer care..they don't find about my pickup..please i request you to find the courier boy, who picked up my product and don't give any update..i don't know where is the product, but the boy picked up the product
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2021
Ecom Express Customer Care's response
Dear Mohapatra,

Greetings from Ecom Express

We regret for the inconvenience cause to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
Nov 06, 2021
Updated by Ipi Mohapatra
AWB number-[protected]
Verified Support
Nov 11, 2021
Ecom Express Customer Care's response
Dear Mohapatra,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same. AWB No which you have already given is incorrect.
Nov 12, 2021
Updated by Ipi Mohapatra
Hi
Tracking Id-[protected]
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