Ecom Express — Product yet to be delivered - Promised delivery on 16/04/21

George Kuriala

Address:	Kochi
Website:	www.ecomexpress.in

Reliance Digital Online Order No. RDF10706243.
Promised date of delivery was 16th April 2021 but the product is yet to be delivered. ECOM Tracking status shows that the product has arrived at Kochi on 15th April at 14:33 IST. But repeated followups with Ecom and reliance digital has not yielded any relief.

Today received an sms from com mentioning that product cannot be delivered as the customer was unable. This is absolutely false.

Request a resolution for the issue.

Was this information helpful?

No (0)

Yes (0)

Ecom Express customer support has been notified about the posted complaint.

Apr 22, 2021

Updated by George Kuriala AWB No. - [protected]

Verified Support

Apr 27, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

Please accept our apology for the delay in response. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Team Ecom Express