Ecom Express — rajakkad service center | |||
Order date 16th october 2019 Order number[protected] They didn't deliver the product to my address and returned. Come and pick up your product - a guy called from rajakkad ecom service centre. Very bad service. Please give my product to my address From amazon i ordered two laptop, lever chain hoist block. They didn't deliver to my home address. At last, i picked up those things. I lost not only product but also amazon offer. Everything due to your rajakkad ecom service centre. Please give all my product to my address Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Nov 01, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query. Regards, Team ECOM Express | |||
 3 Comments | |||
Comments
An item came in dhanbad courier facility on 4 October 2019 but i haven't got till now.on tracking the item, it shows item has delivered.so, please deliver my item.its awb no. Is [protected]
Ecom Express Customer Care's response, Nov 1, 2019
Verified Support
Dear Sir,
Greetings From ECOM Express.
Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment, and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.
Meanwhile, you can provide your alternate contact number to assist you.
Regards,
Team ECOM Express
Greetings From ECOM Express.
Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment, and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.
Meanwhile, you can provide your alternate contact number to assist you.
Regards,
Team ECOM Express
I didn't receive my parcel... actually I was not able to take my parcel on 16 oct.. that's why I told delivery boy to come and give it in the next day but he not come yet
Ecom Express Customer Care's response, Nov 1, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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They just postponing delivery because of their lazy...
Agent not inform anything
They not trying to contact also
Greetings From ECOM Express.
With reference to your query regarding the AWB number 8550109073, as per our records the said shipment has been delivered on 31 Oct at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
Regards,
Team ECOM Express