Ecom Express — Received old used shirts

Suresh Israni

Jul 16, 2021

Address:

Akalvya CHS Flat B 401 Plot 69 sector 21, Jalvayu vihar Kharghar

Ecom Express Executive [protected] PIN: 89818 will deliver your Pickrr order [protected] today. Pay Rs 649.0(CASH, CARD, UPI). Code to refuse is 888580
Received 3 shirts parcel on 13th July 2021 content 3 shirts which were old & used with above reference.amt paid 649.
I called up so many times for complaint but no response always busy
I request you to please refund my money 649 which were paid against delivery & collect parcel

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2021

Ecom Express Customer Care's response Dear Suresh,

Greetings From Ecom Express.

Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,

Team Ecom Express