Ecom Express — Regarding Failure of Physical Delivery

Dear Team,

I ordered Realme Narzo from amazon. I got text as " Dear Customer, your AMAZON "Pre-paid" shipment awb [protected] is out for delivery by ECOM EXPRESS executive Ph: [protected] PIN: 07412" .I called to this number, but it is saying that u have entered wrong pin .Now status of my delivery is showing as Delivered on Thursday, but i havent got any parcel till date on said address.Also no one is responding regarding that .
Kindly look into the same.!

Regards,
Akash A Badhe
[protected]
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2021
Ecom Express Customer Care's response
Dear Sir,

Greetings

Please accept our apology for the delay in resolving your complaint. We have investigated with our Team and as per the confirmation, your shipment has been delivered. Request you to kindly confirm the delivery as we are not getting response from your registered mobile number.

Regards,
Ecom Express Team
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