Ecom Express — Regarding pickup

Address:Vill bihrojpur post shahgarh pincode 276001

My complain against your pickup excutive Mr.Kamlesh Kumar form Azamgarh.As per the company norms the pickup of product that's only cellphone not any other accessories.I already told him to not pick up any accessories of the cellphone instead he takes the battery of cellphone at the time of pick up. When my cellphone relaced at the time of delivery, I didn't get the battery with the cellphone.So kindly concern the urges and do the needful to provide me with the battery and also please trained your employees as regarding norms of your company therefore suggest them to listen what customer says...
AWB no.[protected]
Krishna rai
[protected]
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2021
Ecom Express Customer Care's response
Dear Krishna,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been delivered back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express
Complaint comments 

Comments

Item delivered but when pickup man Kamlesh Kumar is pickuped my phone he took forcely cell phone's battery .when the item delivered then battery did not get.

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