Ecom Express — Regarding pickup | |||
My complain against your pickup excutive Mr.Kamlesh Kumar form Azamgarh.As per the company norms the pickup of product that's only cellphone not any other accessories.I already told him to not pick up any accessories of the cellphone instead he takes the battery of cellphone at the time of pick up. When my cellphone relaced at the time of delivery, I didn't get the battery with the cellphone.So kindly concern the urges and do the needful to provide me with the battery and also please trained your employees as regarding norms of your company therefore suggest them to listen what customer says... AWB no.[protected] Krishna rai [protected] Was this information helpful? | |||
Ecom Express customer support has been notified about the posted complaint. Verified Support Nov 01, 2021 Ecom Express Customer Care's response Dear Krishna, Greetings from Ecom Express Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been delivered back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance. Regards, Team Ecom Express | |||
1 Comment | |||
Comments
Item delivered but when pickup man Kamlesh Kumar is pickuped my phone he took forcely cell phone's battery .when the item delivered then battery did not get.
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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