[Resolved]  Ecom Express — regarding reverse pickup delay

Address:Bangalore, Karnataka, 560075

Hello ecom team,

I have raised a product pick-up request 14 days ago which i purchased through flipkart. And it is supposed to pick up by ecom express executive. Everyday, i am getting a message that somebody will come to collect it from ecom express. But, at the end of the day, nobody is coming to pick it up. The last date of return is 16th may 2019.
The reverse pick up no. Is (Protected) in the name of kajal mishra, to be picked from 16-pss plaza, pathpartner technology, new thippasandra main road, bengaluru-560075.
I want the product to be picked up before the due date and please send me the contact detail of the person who will come to pick it up. Please look into the matter as soon as possible.
Thanks!
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Jun 28, 2019
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
May 14, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings From ECOM Express.

Request you to provide the screen shot of 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint as its not reflecting on the above complaint.


Regards,
Team ECOM Express
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