[Resolved] Ecom Express — regarding the undelivered product but received the message as delivered by an ecomex executive | |
I have ordered a here and now, fit and flare dress from myntra, i received a message that it will delivered today by ecomexpress delivery service. But i have not received any call from the delivery boy and now i have received a message that the product is delivered to self but i have not received any product. What kind of irresponsible and irritating service. Why you people need phone number 😡 and address. Now how can i receive my product. This is the first time i am experiencing this kind of irresponsible service, never experienced this kind from any other delivery services. I need my product. So when will i receive my product. Was this information helpful? | |
Apr 9, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Feb 27, 2019 Ecom Express Customer Care's response Dear Mam, Greetings From Ecom Express Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. Regards, Team Ecom Express | |
 6 Comments | |
Comments
Subject-Want to return and get refund.
Respected Sir My AEPL Cod no.[protected]
I ordered a pair of shirts but when i got my parcel it contains a cheap quality tshirt .
Sir i made my payment of 500rs
I want to return and get my refund as soon as possible.
Please look into the matter
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Respected Sir My AEPL Cod no.[protected]
I ordered a pair of shirts but when i got my parcel it contains a cheap quality tshirt .
Sir i made my payment of 500rs
I want to return and get my refund as soon as possible.
Please look into the matter
Ecom Express Customer Care's response, Feb 28, 2019
Verified Support
Dear Sir,
Greetings from Ecom Express
Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the reverse pick up request.
Regards,
Team Ecom Express
Greetings from Ecom Express
Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the reverse pick up request.
Regards,
Team Ecom Express
Ecom delivery guys are becoming thieves these days, last time a guy self delivered my product without my concern.
This time I confirmed that I have 5 items, they delivered me 4 and self delivered 5th one.
It's from myntra
Office : Birmitrapur, odisha
This time I confirmed that I have 5 items, they delivered me 4 and self delivered 5th one.
It's from myntra
Office : Birmitrapur, odisha
Ecom Express Customer Care's response, Feb 28, 2019
Verified Support
Dear Sir,
Greetings From Ecom Express
Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number so that we can assist you on the same.
Regards,
Team Ecom Express
Greetings From Ecom Express
Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number so that we can assist you on the same.
Regards,
Team Ecom Express
Sir, our shipment no[protected] payment already paid to day 19.02.2019 -2.10pm but this items damaged and not in use so pl. Collect this items and cash return back.
Ecom Express Customer Care's response, Feb 28, 2019
Verified Support
Dear Sir/Mam,
Greetings from Ecom Express
Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the reverse pick up request.
Regards,
Team Ecom Express
Greetings from Ecom Express
Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the reverse pick up request.
Regards,
Team Ecom Express
Power bank not charge the phone and not on without chargr
Rajwinder Gill's reply, Feb 17, 2019
Please exchange the product slove my problem
Ecom Express Customer Care's response, Feb 28, 2019
Verified Support
Dear Sir,
Greetings from Ecom Express
Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the reverse pick up request.
Regards,
Team Ecom Express
Greetings from Ecom Express
Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the reverse pick up request.
Regards,
Team Ecom Express
The package is at the warehouse in allahabad.. But the staff at ecom express are intentionally delaying the delivery. The reason they give is that we have not yet opened our bag.
Ecom Express Customer Care's response, Feb 28, 2019
Verified Support
Dear Sir/Mam,
Greetings From Ecom Express
Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number so that we can assist you on the same.
Regards,
Team Ecom Express
Greetings From Ecom Express
Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number so that we can assist you on the same.
Regards,
Team Ecom Express
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings From Ecom Express
Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number so that we can assist you on the same.
Regards,
Team Ecom Express