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I have placed a order of two tshirts from bewakoof, its said it will be delivered by july 23, i got the message its for delivery but the delivery guy didnt showed up nor called me. Awb no :[protected] and [protected]. Its been past five days and not a single word from your ecom express. I have sent the mail to the ecom express, bewakoof they said it will be resolved but not word from any of them. When i tried calling in the number i got from message, its not evwn getting connected Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Jul 29, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. We are sorry to hear about your experience due to non-delivery of shipment and the updated reason from our center. We shall take up the matter with the concerned team to expedite the delivery of your shipment and keep you updated on the same. Regards, Team ECOM Express Verified Support Aug 09, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipments has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance. Regards, Team ECOM Express | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings from ECOM Express
Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us.
In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal to return the product.
Regards,
ECOM Express Team