Ecom Express — Return pick up completed but given as pick up failed in myntra by ecom express

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I have purchased an item from myntra and found item was not up to the expectation so i placed a return request on the same day i received the product, 21st july 12.00 pm return was picked up successfully and he didnt give any reciept telling he is updating online no receipt is issuing.the procedure is like that and pick up boy ensured me that the pick up will update evening on the myntra and it was updated as pick up failed when i checked on night so i called the pick up boy from 22nd onward but he is not reachable so contacted myntra customer care they also contacted ecom express and said they informed my item was not picked up yet so they are unable to resolve the issue..whom should i contact now?this is the biggest fraud ecom express is doing .cheating customers and their delivery boys are taking things to home and very irresponsible cheaters .this company is fraud i want to move legally against the pick up agent .kindly help to resolve this issue and stop ecom express fraud against customers.i am attaching the call details