Ecom Express — Return product is not picking up

Address:Ecom express, Kunhimangalam, Kannur, Kerala 670327

The ecom express employee are not picking up my return product as i made multiple return request in myntra and they are responsible for the pickup of the product. Also they are stating false status saying that i had asked for reschedule but i didn’t. They did the same for two times and the product is not picked up yet. I want to pickup my return as well as possible.
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Ecom Express customer support has been notified about the posted complaint.
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Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Ramen
Team Ecom Express

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    +91 11 6659 8800
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