Ecom Express — Returned my item which was coming from amazon today.

sanskar345

May 29, 2021

Address:

Silwani(Madhya Pradesh), distt - Raisen

I had ordered cleaning mop from amazon the tracking shows it is going to deliver today, but when i looked at it in evenig my item is returning to seller.
What is this, so this is what delivering company do without delivering an item only just returning it. The message shows i refused it but that was not the case.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused to you due to delay in response. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express