[Resolved] Ecom Express — returning a product without contacting

 
2 Reviews
Morbi, Maliya Miyana, Gujarat, India
 Chavda Laxman on May 22, 2019
Hello it's laxmanbhai p. Chavda and my contact no. [protected] and my mail id is :[email protected]
My order awb no. [protected]

My order is cancelled without contacting me automatically and i need this product any how i also contacted local e com office but no one is answering properly they only ignoring me
If e com is not able to deliver then they should give the contract to other we pay money but very worse service

Now i will watch what ecom is do in case of my order
Complaint marked as Resolved Jun 24, 2019

Complaint Status


[May 22, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified Support
Ecom Express Customer Care's response, May 23, 2019
Dear Sir,

Greetings from ECOM Express

With the reference to your query regarding the AWB number [protected], pleased be informed that we have received the request from shopping portal to return the shipment back vendor. So we request you to kindly coordinate with your shopping Portal for further assistance.

Regards,
Team ECOM Express
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

My booking order exchange please my booking order delivery
Ecom Express Customer Care's response, May 27, 2019
Verified Support

Dear Sir,

Greetings

Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.

Regards,
Ecom Express Team

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    Ecom Express - returning a product without contacting