[Resolved]  Ecom Express — returning a product without contacting

Address:Morbi, 363670

Hello it's laxmanbhai p. Chavda and my contact no. [protected] and my mail id is :[protected]@gmail.com
My order awb no. [protected]

My order is cancelled without contacting me automatically and i need this product any how i also contacted local e com office but no one is answering properly they only ignoring me
If e com is not able to deliver then they should give the contract to other we pay money but very worse service

Now i will watch what ecom is do in case of my order
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Jun 24, 2019
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
May 23, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

With the reference to your query regarding the AWB number [protected], pleased be informed that we have received the request from shopping portal to return the shipment back vendor. So we request you to kindly coordinate with your shopping Portal for further assistance.

Regards,
Team ECOM Express
Complaint comments 

Comments

My booking order exchange please my booking order delivery
Ecom Express Customer Care's response, May 27, 2019
Verified Support
Dear Sir,

Greetings

Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.

Regards,
Ecom Express Team

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