Ecom Express — Shipment delay issues. Wrong status update.

Address:	Murali Krishna Polasi,1-2-14/BC/49, Brundavan Colony, Budvel, Rajendra Nagar, Hyderabad - 500030., near Gateway International School
Website:	ecomexpress.in/tracking/?awb_field=2037160061#

Hi Team,

AWB Number: [protected] | Order ID:[protected].

I have been chasing Ecom Express team since Jun 1st 2021 for delivery of the product but I do not receive any piece of information. Amount is already been paid.

Now they have updated the status as "Shipment RTO Lock" on 7th Jun 2021.

Amazon or I neither have not cancelled the order and the agent Rohit is irresponsible of handling the customer concern. Request someone to take a look at the request and help delivering the product and also provide strong feedback to agent Rohith.

Hope you address this query. In case of any information needed please call me on [protected].

Best,
Murali K Polasi.