Ecom Express — Shipment no.[protected] . product is from kraftly.com. complaint about the courrier agency

Address:	Bagalkot, Karnataka, 587313
Website:	kraftly.com

Respected sir, the above mentioned shipment no[protected] from kraftly.com, amount is 900 rs. has been arrived to my place Mudhol 587313, Bagalkot district, but the local E-com office agent is behaving very badly n using bad local language .since i had went thrice to the office to receive the product, he is refusing to give the product by giving sillly reasons like there are alot of products to be opened and he is asking to come again and again after 1hour ... this has been hapened thrice in a single day i.e today three times also he refused by saying still the parcle has not been opened. He doesnt have any sense as how to behave with the customers. when i questioned him abt y is h e not giving me the product, he ditrectly refused to give the product and told its my office ill not the give ur product u can complaint anywere u want & do watever u can. his number is [protected].
i am seriosly annoyed by this guys reaction & i need se rious action to be taken against him pls . its a serious issue pls dont take it lightly coz the guy has used many bad words and he doesnt know how to behave with tghe customers .