Ecom Express — Shipment not delivered timely

Ashok_Bhandari

May 9, 2021

Address:

Ahmedabad Gujarat

I ordered online from amazon the delivery man came to my residence (a bunglow in Ahmedabad) but he did not call or try in whotsoever manner to contact anybody in the residence . He just mentioned not available. Currently in covid time all o[censored]s at home so it is not possible that nobody is available to take the shipment. There is unnecessary harrassment of rescheduling the delivery and so on. This has happened just with your company. I have been receiving atleast 50 deliveries in last 10-15 days from various companies. For reference Tracking ID[protected].

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

May 19, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused to you due to delay in response. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express