Ecom Express — Skin care products

Anushka19S

Aug 1, 2021

Address:

AZAMGARH

My Nykaa parcel AWB# [protected] came once only once i.e on 26 July & I couldn't get OTP in my phone due to some issues so, I couldn't get it. Then the next day I got OTP but the delivery boy calls and says he is on another route and asks me for OTP and he will get it delivered by another guy later.I denied it & said I will give OTP to only one who comes at my house with my parcel .So he showed undelivered & the next day delivery boy calls me once only and it got rejected in 7 sec & I tried to call him again atleast 20 times, Ecom said pin was invalid .And later again undelivered has been showed & now they have applied OFD lock . Please get my parcel delivered to me

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2021

Ecom Express Customer Care's response Dear Anushka,

Greetings from Ecom Express

Please accept our apology for the inconvenience caused and your mentioned shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,

Team Ecom Express