[Resolved] Ecom Express — the item was not delivered by the delivery boy

MD Yasie

from Payyannur, Kerala

Address:	673524
Website:	Ecom Express courier service

My order was out for delivery on 24 th april but the delivery boy was not even call me or attempted delevery, on 25 th also re attept made by courier (Auto mated process) on that the delivery boy called me for my address and given exact location and after no information and i was called to the delevery boy why you not delivered and he answered that he was busy and he promised me that he will deliver my product next day but next was no information and after i tracked it says he returned my product

That was very sad for me because i got that product from paytm.com for a huge limited time discount and it was out of stock in secs,
I have a loss of approx 200rs for this,

So i need compansation for this inconvenience caused by me

The awb no :[protected]

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May 30, 2018

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2018

Ecom Express Customer Care's response Dear Yasie,

Greetings from Ecom Express

Thank you for writing to us. Please accept our apology for the inconvenience caused. We tried to contact you on your number but seems you were busy. So we shall try to contact you again later or you can share your alternate contact number with preferred time so that we can assist you accordingly.

Regards,
Ecom Express Team