[Resolved] Ecom Express — too much delay
Rerenuka_devi on Jan 14, 2019
I ordered 2 products on 7/1/2019 and 3 products on 8/1/2019. And i still didn't get any update about delivery date till now. It is showing me the old details as still scanned at hub for the 2 products that i ordered on 7/1/2019. My order no.'s order no:[protected]-7735503 and order no:[protected]-6338803. I need them urgently please make it deliver to me by tomorrow i. E. On 15/1/2019.
Complaint marked as Resolved Feb 24, 2019
[Jan 15, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified SupportEcom Express Customer Care's response, Jan 17, 2019
Greetings From Ecom Express.
Thank you for writing to us. With reference to your query regarding the shipment[protected] has been delivered.
We sincerely apologize for the inconvenience caused to you. As per our records we are unable to trace your shipment[protected]. We are coordinating with the concerned department to check the current location of this shipment and we shall update accordingly. meanwhile, you can contact your shopping portal in this regards.
Team Ecom Express
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