Ecom Express — Unprofessional staffs

Address:

KURSEONG

Hello, I have ordered some clothes from myntra at Kurseong (734203) and it reached the designated city on 26/10/2020. I received message from courier service stating my product having AWB no.[protected] will be delivered to me the same day but the delivery guy calls me in the evening stating he won't be able to deliver me the product that day, I said there was no issue and he can deliver it to me on next day. Very next day i.e 27/10/2020 there was no contact made to me from anyone from courier and I contacted customer care of Ecom Express that day and they assured me that my product will be delivered to me that day yet nothing happened. On 28/10/2020 I again contacted customer care enquiring about my product and they said it was scheduled to delivered to me on that day and few hours later I received message from ECOM service saying my product will be delivered that day with AWB no. [protected] yet that day the same thing happened no one came by or called... and the message came to me from them that they were not able to reach my number again...around 8pm in the evening.
On 29th i again called their customer care and there response was all the same saying the product will be definitely delivered that day infact that was no issue for them and on that day aswell i didn't received my product.
This Ecom Express service in kurseong is so poor in delivering at certain areas delivery guy don't even show up and return the products.