Ecom Express — without contacting, delivery attempted twice

Address:Gwalior, Madhya Pradesh, 474009

I ordered seagate backup plus hard drive from paytm mall and it was supposed to deliver by e-com express awb[protected], they did not contacted to me once and saying they attempted to deliver my product but i was unavailable to receive it. And now my product will be returned back after last delivery attempt, if they do this again (Fake delivery attempt), i ordered this on prepaid and i got discount and cashback coupon for this order which was in offer, than i had to pay it back also or i may get deducted refund. Pls solve my problem or provide their address of gwalior courier office, so i can take it from their.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express!

We sincerely apologize for the delay in delivery of your order due to reasons beyond our control. We shall work with our concerned team to get the delivery expedited and keep you updated on the same.

Regards,
Team ECOM Express
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    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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