[Resolved] Ecom Express — worst service by ecom express please don't go for it | |||
I had a delivery through ecom express but the delivery boy just gave it as wrong address. He called me and i told him i am available after 1pm then he gave me other location and asked me to come there then he told i am in different location now come to this location. I told i can't then he told i will deliver to ur address by 3pm then i called him nearly 50times after 3pm he didn't pick the call and then i got a message as wrong address. How can there be wrong address if he had reached my address correctly 😂. Was this information helpful? | |||
May 5, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Apr 02, 2019 Ecom Express Customer Care's response Dear NischalRequest you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you to resolve your complaint | |||
 2 Comments | |||
Comments
Sir, I have ordered a stainless steel water bottle from Amazon but I didn't get that product because the delivery man didn't ordered that product to my home and now I got a message that I refused that order I am not satisfied with ecom delivery service
Ecom Express Customer Care's response, Apr 6, 2019
Verified Support
Dear Akash S Nair,
Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.
Regards,
Team ECOM Express
Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.
Regards,
Team ECOM Express
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
6402
Pending
3646
Resolved
1262
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Please deliver ASAP.
Greetings from ECOM Express
Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment 2503165861 has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Team ECOM Express