[Resolved] Ecom Express — Worst service & pathetic employee behaviour | |||
I have purchased a product from snapdeal and got the message of courier through ecom express. They didnt delivered the product on the given time 2 days continuously and given wrong information to snapdeal that the customer is not reachable and so. The 3rd days i got a call from ecom express guy that i am standing nearby to the delivery address, please come and collect your parcel. I asked why? He said i cant go to your address. He said either come and take it or i will send it back. I recorded the conversation and sent to ecom express head office email, but nothing happened. They all are useless. Never give any parcel to them Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Kishore_pthk,
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
Dear Kishore_pthk,
We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal