Ecom Express — Wrong update by Courier boy

I raise a return request for saree in meesho app. Courier boy collect the pick up from me and giving wrong update on tracking that "Reverse Pickup not Complete" I attached Tracking Number and name and also Screenshot of Tracking.
Tracking Number & Name - [protected] Sunita Snaarivy
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Ecom Express customer support has been notified about the posted complaint.
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Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the AWB number [protected], the said shipment is currently in transit. The Expected Delivery Date of the said shipment is 11th May.

Regards,
Team Ecom Express

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