Edureka Complaints & Reviews

I enrolled a Devops course on 19 jan and requested a refund on 21 and it was almost 2 days, As per the edureka policies within 3 days refund need to be done. I got a mail that refund cannot be done due policy breached, now they are not responding to tickets and not replying to any mail. This is completely fraud. Kindly help in this. I am attaching the proofs.

Hi Team,

I am writing this complaint, for Not refunding the amount by edureka, As I told them I have got an offer from a MNC Company and I cannot continue Devops Certification course, I logged a complaint within 2 days of registration. As the edureka policies says refund within 3 days with no questions asked. I have attached all proofs, I registered the course on 19 Jan 20: 30 pm and requested refund on 21 Jan. and I got mail...

I was working there but due to Miss Mansi Saluja & Miss Sakshi sharma(HR)
I left the organisation because the HR here are for the money only no help no resolution
"Agar tumko woh team nhi samajh aa rahi toh tum jaa sakte ho "

This was said by Sakshi Sharma.
& Miss Mansi great Managers are alive too
She doesn't know kisko konse campaign m bethana h and wow she is a Manager
Manager was Partial with me everytime.

Edureka is a good company but due to these people those are loosing goodwill

I still want to work and I can but not with this partial environment.

I joined AWS course in edureka on Jan 4th by paying full fees 33k after that I can't understand the conceps of the course clearly by the way the tutor teaching( he didn't teach about the basics) and on the 2nd day(jan 5) i asked for refund. They told me that I'm not saying the genuine reason for refund and till now they are not refunding my money back. But the terms and conditions of edureka says the money will be refunded within 3days of registration without no questions asked.

I joined AWS course in edureka on Jan 4th by paying full fees after that I can't understand the conceps of the course clearly by the way the tutor teaching( he didn't teaching the basics) and on the 2nd day(jan 5) i asked for refund. They told me that I'm not saying the genuine reason for refund and till now they are not refunding my money back. But the terms and conditions of edureka says the money will be refunded within 3days of registration without no questions asked.

Hi...my course (pmp certification) was not started as discussed after paying the full amount and now i am following for my refunds... i dont get responses to my messages too...they agreed to refund initially but now they are not responding..i have sent multiple messages to them on this and i dont get any response from them...

My email
[protected]@gmail.com

I was told by the customer service rep on Sat 11/5 that the video accessibility is an issue and should be resolved within 24-48 hours. It's been more than 60 hours now and I still can't access the videos. Can this be fixed asap...

We started facing some problems in our Aquaguard as the water was not filling in it. We complained about it and a technician came. Before the technician visit still the filter was able to fill some water but after he came the filter stopped working and was not filling any water. We complained about it and the technician said that some membrane is to be changed and they didn’t had any! And since the complainant it has been 5 days. We are taking water from our neighbours. Even after taking the AMC these are the services we are being provided. Do not buy their Aquaguard and go for a different brand or company.

I enrolled for the course and paid 48k. I got a confirmation email that the payment has been successful and i shall be allotted an enrollment number and LMS credentials.

The course is about to start in a few days and i dont have any login id- and no details.
I need a refund and cancel the enrollment

The team is not responding to calls and emails.
Mr. Vijay Kumar Negi and Suprava were the sales contact

I had enrolled in a course with Edureka where I was given false assurances and promises. They followed up regularly till I had not enrolled and as soon as enrollment happened, everything changed. They stopped answering my questions and problems. I was given a different batch than asked for, a different instructor as told. If I call to get a refund, everyone is just trying to avoid talking, hangs up on calls, giving excuses that someone will call, but never receive a callback. This is so super frustrating and an unprofessional way of handling complaints when they claim to give support 24*7, 365 days.
All I want is a refund. Please somebody help me out.

10/10/2022--- date incident
i joined course on 17/10/2022-- paid 10k as they requested
contact person--Pradeep Kumar-- number[protected],

Hi team,
they told me if you not satisfied course would refund, due to health emergency, i haven't contacted them and attended only 2 fully session on 17 & 18 sept, after came from emergency. i was checked recorded session but they uploaded old batch session not my batch session and not fulled
1.trainer issue
2.content not proper
3.even session also not same given
4.they are threatening to block your email and no policy they send me during pay ment

My daughter joined a aws course batch of 5th sep. To 28th sep. 2022.during end of the course my daughter fell very sick it was last lecture, if the aws course. When after few days we checked the project details. My daughter couldnot understand the project, the instructor never explained in class about the project too.
When we called counsellor Deepika, for help in understanding project she said she will get back, but then never called back. Rather she blocked our phone number on her phone as busy tone. On calling her from other number she answered call and pretend to be busy, on complaining she just disconnected call. We joined course on her assurance of after course guidence. Edureka does such unprofessional act is beyond imaginable. No doubt trust doesnot exist.
I will never do any course upgrade from edureka.

Recently I had very frustrating experience with Edureka.

I have enrolled for a month long weekend batch course for one of the technical module.

During second week, I suddenly started getting "Registration Cancelled" message while joining live sessions link.

I immdiately raised ticket and got into call with support team. However, nobody could help me as they just keep transferring calls here and there.

I missed my planned session due to this. Still my issue is not resolved.

I will recommend to new learners not to register at Edureka as in case of any urgent issue, they are not capable of helping within time.

Please look for any other alternative but not Edureka.

I have already emailed and raised many complaint tickets to Edureka but they didn't refund my course fees.

Also, I have already complained in consumer forums(Docket No[protected] and consumer court(Application No- A[protected]).
I want a full refund of my course fees because of language problems.
I don't understand the English language properly.

Before purchase, Himanshu (Edureka sales department...

This complaint is for refund my fees amount from company named Edureka(edureka.co) Company No- [protected].

I have already emailed and raised many complaints ticket to Edureka but they didn't refund my course fees.
I want fully to refund of my course fees because of language problem.
I don't undusted English language properly.

before purchase named Himanshu (Edureka sale department boy) ([protected]) said to me that I will get this class English and as well as Hindi language but in Eureka all classes is in English language. Also, Himanshu is not replying to my SMS and calls.

Himanshu told me that after purchase this course I will get free three live class to understand that this class is comfortable for me or not if I want not to continue than I will get fully refund.

Request to Consumer Forum- Sir I am not fluent and not understand English language perfectly, so I didn't understand what educator teaching me. This Consumer Forum is last HOPE for me, please help me.
Please said to him to refund my 15000 fees.

My Name- Satyabrat Divedi
Phone No- [protected](in Edureka), [protected]
Email- [protected]@gmail.com
Amount for get back-15000

Bank Account-

Kotak Bank
AC No- [protected]
IFSC - KKBK0000811
UPI- [protected]@paytm

Good afternoon
I am Sanjeeta Biswas. I want to complain about Edureka.

I got a call from EDUREKA for a PG certificate course in Artificial Intelligence and Machine Learning from NIT Warangal. I was told that it's an online weekend course.

Program cost was 131500 rupees. I paid 10000 in advance for registration. The rest money was a loan amount provided by Edureka to me from ZEST MONEY. Zest Money is loan partner for EDUREKA. The loan money was transferred to Edureka immediately.

The program started in March 14, 2020. I attended only two classes. On the same week COVID Pandemic had been declared all over the country due to which government imposed complete lockdown.

As my father has a small grocery shop but due to complete lockdown he had to follow the lockdown guidelines and unfortunately he had to closed his shop. At the same time my grandmother was in ICU because she was suffering from Stomach TB means intestine Cancer disease.

My father is the only earning source for our family till now. Due to lockdown our bad time started hardly my father was hardly managed to meet household expenditure. We started to face huge Financial problems. One side My grandmother treatment her ICU charges, my father is also patient o[censored]RIC Acid, the cost of his medicine was also high. Every expenditures was take care by my father but he had no earning source for money. My mother had spinal Operation. Now my father had all responsibilities over him. After few days my mother and sister tested COVID positive.

I couldn't continue the class. Because I had to support my family. My father was not able to pay Zest money loan.

So I asked EDUREKA to cancel my registration and refund the loan amount to Zest money .
However they refused to cancel my registration.

From 1.5 years I m mailing them and requesting them for cancellation of my course. I explained all financial problems of my family.

I didn't attended more than one or two prerequisite classes. After that I told them through email that I cannot continue the program .
I forwarded the email to Zest money also.

However My father getting continuous call almost 5 to 6 times in a day from ZEST MONEY to pay the EMI from the next month itself. There was no option to cancel the program from my end. They were mentally torturing my father as a result his health was getting down

Edureka is forcing me to again join the class give me new batch even today but they are not ready to my cancel registration. Zest money is asking for repayment of EMI on loan amount.

They should understand how much middle family suffered due to lockdown

I am trapped by Edureka. Edureka have received the loan amount from Zest money . They are not ready to cancel the amount and refund to Zest Money. I have not taken the classes, so why I would pay the EMI.

Also My father CIBIL score is getting effected by that much level that recently he applied for one loan to again start his shop but bank rejected him, this rejection made him upset from deep of heart.

Still My family is suffering from financial loss because these two years loss will not recover soon.

Please help me and penalize EDUREKA for causing me so much mental trouble. I have send many emails to EDUREKA as well as ZEST MONEY.

Zest money suggested me that they understand the situations what is happening.

Zest money support team told me that they cannot ask money from Edureka directly unless they cancel my registration. They need one cancellation letter of my registration from Edureka then they will cancel the loan.

But Edureka refused to cancel the course, forcibly pressuring me to again join the course. I m not interested now again joining the course.

Edureka is not ready to refund the money to the ZEST Money.
My father's CIBIL Score is badly affected no banking is ready to give a single loan.

Even a Google have refund policy for any course.
Why Edureka can't give money back to Zest Money?

Please help us.

4-JULY-2022 --- Enrolled for AWS Course with Edureka
5-JULY- 2022 --- Didn't like tutor's methodology & asked to ADNAN(EDUREKA) for other tutors recording so can switch batch and he has no recording because tutor was new, so I asked him, how to get my money back and he asked me to join next week batch - which was on 9-JULY-2022
10-JULY-2022 - I have again asked refund as tutor was not good and ADNAN asked to contact support,...

I want refund...
They first asked money form full stack development intership program...I paid 1000rs and they told the classes are only two days in week...so I am not sure with this course that why I don't want to join this course...

And edureka policy are they give our refund in 3 days of complaint but there staff told me to not giving my refund back

...I want my refund my money

I have paid token money Rs 1000 for joining the course which costs nearly 20, 000. But now I can't able to join the course. So can you please refund the token money. It will be more helpful for me.

I am Shivam Maggo enrolled in a Full Stack Web Development Masters Program Course from Edureka.

Purchased this course: 1/July/2022.
Order ID: BVYZHN_66d1323cfd7142be
Price: 35, 000

When I started studying I found that the study material(video of self paced course) was 5 year old (recorded in 2017) and the extensions the tutor was talking about are no longer available at google extension store. Also there is no 24x7 tutor availability for that course and no response on the ticket generation when they claim to provide 24x7 tutor availability for students.

I have shared everything with the team they replied that the refund is not possible as their system won't allow and forcing me to study with that study material only. Now, even the support team is not picking up my calls and replying to my messages and mails. They are stretching this so that i will pass the EMI date which is 5 August 2022.

I don't want to study this course from Edureka anymore as I didn't find it worth of Rs 35, 000.

My EMI's are starting from 5th August 2022 and i want this to be cancelled before date.

Request you to take action ASAP.

Regards
Shivam Maggo