Edureka Complaints & Reviews

I Amey Deshpande received a call from one of Edureka's customer representatives today i.e 8th June at 3.21 PM India Time. This is the number I got a call from[protected], to further enquire about the relevant courses I am looking for from Edureka.

I did mention to him that I had received about 5 calls already on the same subject and was just about politely started suggesting him to log my comments in your portal as a reference for others as well. He abruptly cut my call in about 3 secs. That's a real rude behaviour! I would have expected someone to note a feedback from the customer positively and tried to discuss and implemented internally.

With such response and attitude from the representative I have lost confidence and faith in believing that I would be given the same treatment and absolutely no support post I finish my courses.

I would request you to train your staff on who one has to deal with a customer.

Unfortunately I could trace his name but the time of record and the phone number should help you retrieve the right details.

Consider this email a scathing indictment of your abhorrent conduct and the woefully substandard service I have endured since enrolling for the Salesforce certification on your online platform. I will not mince words—I demand an immediate refund, and I expect you to rectify the following reprehensible offenses:

Deceptive Coercion and Brazen Lies: Your team members shamelessly employed deceitful tactics during the enrollment process. Despite my explicit requests for more time and financial readiness to proceed with the EMI and course, you ignored my pleas and coerced me into an enrollment I made it abundantly clear I did not want. Your blatant disregard for my concerns is nothing short of despicable.

Absence of Guidance and Transparency: It is nothing short of a disgrace that, after enrolling, I was left utterly clueless with no guidance on how to navigate your labyrinthine platform. To add insult to injury, crucial policy details were intentionally withheld, leaving me blindsided and wholly ignorant of what I had unwittingly gotten myself into. This level of negligence and incompetence is unforgivable.

Live Class Neglect: Let me reiterate the fact that I have not attended a single live class since the inception of this course. The sheer pointlessness of my enrollment is an indictment of your utter failure to deliver the educational experience promised. Your incompetence knows no bounds.

Unacceptable Video Quality and Deceptive Promises: On May 13, 2023, I attempted to access the self-paced course, only to be greeted by appallingly poor video quality. Despite repeatedly bringing this glaring issue to your attention, you have shown a complete lack of concern and effort in resolving it. Your empty promises of a resolution within a few hours have proven to be nothing but deceitful tactics designed to string me along. Ten days have passed, and I am still stuck with unwatchable content. Your complete lack o[censored]rgency is infuriating.

Untouched Course Materials: I want to emphasize that I have not accessed a single course recording on your portal. The absence of any engagement from my end serves as a clear indication of my intention to sever all ties with your dismal program.

Had your organization possessed an ounce of integrity and provided transparent policy details prior to my enrollment, I would have made an informed decision promptly. However, your litany of failures and utter disregard for my concerns leaves me with no choice but to demand an immediate refund of the amount I paid for the Salesforce certification.

I demand an expeditious resolution to this matter. Failure to provide a swift response and initiate the refund process will leave me with no alternative but to pursue every available legal avenue and expose your fraudulent practices to the relevant authorities and consumer protection agencies.

Gravely disappointed and disgusted,

Nidhi Buddhiraja

Consider this email a scathing indictment of your abhorrent conduct and the woefully substandard service I have endured since enrolling for the Salesforce certification on your online platform. I will not mince words—I demand an immediate refund, and I expect you to rectify the following reprehensible offenses:

Deceptive Coercion and Brazen Lies: Your team members shamelessly employed deceitful tactics during the enrollment process. Despite my explicit requests for more time and financial readiness to proceed with the EMI and course, you ignored my pleas and coerced me into an enrollment I made it abundantly clear I did not want. Your blatant disregard for my concerns is nothing short of despicable.

Absence of Guidance and Transparency: It is nothing short of a disgrace that, after enrolling, I was left utterly clueless with no guidance on how to navigate your labyrinthine platform. To add insult to injury, crucial policy details were intentionally withheld, leaving me blindsided and wholly ignorant of what I had unwittingly gotten myself into. This level of negligence and incompetence is unforgivable.

Live Class Neglect: Let me reiterate the fact that I have not attended a single live class since the inception of this course. The sheer pointlessness of my enrollment is an indictment of your utter failure to deliver the educational experience promised. Your incompetence knows no bounds.

Unacceptable Video Quality and Deceptive Promises: On May 13, 2023, I attempted to access the self-paced course, only to be greeted by appallingly poor video quality. Despite repeatedly bringing this glaring issue to your attention, you have shown a complete lack of concern and effort in resolving it. Your empty promises of a resolution within a few hours have proven to be nothing but deceitful tactics designed to string me along. Ten days have passed, and I am still stuck with unwatchable content. Your complete lack o[censored]rgency is infuriating.

Mental and Emotional Torture: The relentless barrage of your incompetence, coupled with the financial burden of the EMIs, has taken a severe toll on my mental and emotional well-being. I am forced to cope with the distress caused by your gross mismanagement through medication. Under these circumstances, it is imperative that I discontinue this course immediately. My well-being should not be sacrificed for your ineptitude.

Untouched Course Materials: I want to emphasize that I have not accessed a single course recording on your portal. The absence of any engagement from my end serves as a clear indication of my intention to sever all ties with your dismal program.

Had your organization possessed an ounce of integrity and provided transparent policy details prior to my enrollment, I would have made an informed decision promptly. However, your litany of failures and utter disregard for my concerns leaves me with no choice but to demand an immediate refund of the amount I paid for the Salesforce certification.

I demand an expeditious resolution to this matter. Failure to provide a swift response and initiate the refund process will leave me with no alternative but to pursue every available legal avenue and expose your fraudulent practices to the relevant authorities and consumer protection agencies.

Gravely disappointed and disgusted,

Nidhi Buddhiraja

This is Anuj Sharma.I have applied for AI ML masters from edureka.But due to some reasons I want not to continue.My enrollment is yet pending but I pay online amount of 8322/-. Already.But now edureka team try to convince to first I have to enroll then I exit and get money refund.But if process is not started they have no right to keep my amount. I just want my amount refund

Hi,

I joined edureka full stack internship program on 5th May 2023.But I am asking to switch into Java certification program or
for refund. They're not responding my calls

Myself Pooja Gupta have enrolled for PMP certification on your online platform through EMI process on 19th April 2023. I would request you to please look into my issue below as due to certain reasons I want to discontinue the course and want refund. I would like to share my reason and pointers below for discontinuing the course;

1. While enrollment process it was informed to me over call that I can discontinue and no EMIs will be deducted from my account. Also the process felt very forceful as while doing I requested multiple times to your team members that I still need time n wanna have enough balance to continue the EMI and course and don't wanna do it now.

2. No guidance on platform was shared or informed by anyone after enrollment also no policy details were shared and was unaware about the same.

3. I haven't attended my first day on 22nd due to technical glitches informed by team and somehow could attend the 2nd session after multiple connects from my side.

4. I wanted to discontinue as I had multiple commitments at my home for which I tried to connect multiple times to explain my scenario but had no response for any of my query even support team do not call back even when they say they will.

5. I just want to discontinue this course for now as this multiple connects with no responses plus EMIs have given me mental pressure and am not in condition to continue am going through medication.

6. I haven't viewed any recordings or materials on portal and no further sessions are attended by me.

If the policy details would have been shared to me before I would have understood and have shared my decision asap.

Hi This is Saurabh Chugh,

I received a call from Kishan from Edureka, who told me about their Rosy AI & ML course and their EMI Options.

The terms of the course was discussed and were okay with me as it was divided in loan for 12 months.

Thereafter, as per our agreement, they could process that loan, thereafter, my Contact said he will get the amoutn refunded since they could not align what was discussed and offer.

It's been over 30 days since then and they have just been dragging thing and not refunding.

I would suggest you to help me with this fraud and cheating and get my money refunded .

I paid INR 5000 fee advanced and need that to be refunded.

Registered ID :- [protected]@live.com

Hi I had enrolled for the tech masters course with edureka but unfortunately with the conditions at my house i am unable to pay the emis and have landed up with huge debts but the company doesn’t seem to understand the position and are saying that my request stays unapproved I cannot even say the highly inconsiderate nature of these people

I got a call from Edureka on 26th december 2022 for online PG diploma in artificial intelligence and Machine learning and said they will provide a discount and the course fee will be 1, 20000. i said i dont have enough money to do this course and they just said me to fill the documents and they will help. I have filled the documents they have provided and paid 15000 as initial payment. This is done by payment link they have send to my watsapp. I am not aware i am taking a big amount loan from a financier like propelled, they just made me to provide my adhar card and video KYC. i thought it is the process of admission..
They said they will put me in November 2022 batch, which is already started, then later they put me in january 2023 batch which was started in 3rd jan 2023. after attending four classes, i was not able to follow the course content and not able to follow the course schedules due to weekend tuitions. I am from Biotechnology background, so its tough for one who studied Bio and have knowledge on clinical field to understand the courses. so i asked them to on January 23rd to discontinue me form the course. they did not take any action on that and said they will do.
Suraj from Edureka was my point of cantact and he was not picking up my calls later after this.
I raised support tickets through edureka lims support and they were not taking any actions. They put me in financial burden by making me take loan from propelled team. Now propelled team is harassing by making continous call to pay the money. I have already made the payment of 8750 for February and i cant be able to pay 1, 05000 money to Propelled team.
I have explained my situation to propelled team they said they have already provided the money to Edureka and would need the refund back from them . I approached Edureka to get the refund back, but they are not responding. Then i approached propelled team for help and they just want the course cancelletion letter from edureka, which Edureka is not providing me. Edureka is forcing me to take the course, what is the point of taking the course if you dont have IT background and not able to understand the course content.Please help me to cancel this course and provide the course cancellation certificate and refund the money back to propelled. If i know this will be loan, then i wouldnt put my family in such a financial burden which we are unable to suffer.

Need your kind attention and support to resolve the concern.

As per my discussion with Mr. Arjun A., Sr. Admission Counsellor, I have taken the admission on 14th Feb 2023 by paying Gpay Rs 10000/- but he never mentioned in his conversation that I need to sign loan document for the installment which needs to pay by me for the course.

When he did inform me about the loan I had asked him to cancel the admission and refund the amount through SMS on 16th Feb 2023. But he managed to manipulate me and get it signed the loan document through Propelled and now I feel like I was cheated.

Further, when I spoke to Mr. Rajshekhar, Associate Business manager, on cancellation of admission due to some personal and financial problem, He literally threatened me with word likes forgery, doubt on my consent, fraud etc, and mentally harass and blackmailed me to withdraw admission cancellation on telephonic conversation. He even did not inform me that our telephonic conversation had been recorded by him without any of my consent.

I would like to mention with reference to a clause in rules and regulation for cancellation of admission that if admission is cancelled within 3 days of admission no question will be asked and amount will be refunded but the same was neglected by the team and started to harass and blackmail me.

I have enclosed necessary payment proofs and a snapshot of SMS for your reference to take the same into consideration at the earliest and refund the amount as paid by me along with cancellation of admission and loan procedure as the course has not started yet.

I have enrolled PGPAI ML course in January and have attended two classes, as I am not able follow the schedule and due the difficulty level of course, i discontinued after two weeks and informed Edureka.
I have paid 15000 and they too finance from propelld finance in my name.
They don't respond for refunding the money . They are just cheating people .please help to get money refunded, otherwise I will raise a complaint

Hello,

I am Fresher. I endrolled for post graduation program in devops course in jan 2022. I have previously complained multiple time on their LMS portal but no one helped me out. All are just ignoring my issue. Customer support is worst.
Support is saying we provide job assistance not Placements. But i was told edureka provides 100% placement.

I endrolled for 9 months course and they said they are giving scholarship of 1.20 lakh I contacted edureka staff Rajshekhar on 6Jan 2022. He said only 1 seat remaining and forced me to take admission as soon as possible. My 1st day lecture was on 15 January 2022

During admission process Edureka staff "Rajshekhar" told me Edureka provides 100% placement. On this basis I took admission. He said you need to score above 75% in our exam after that we will provide interview calls to you minimum package will be 7LPA.
For confirmation I asked him multiple times regarding Placement. In my 1st lecture staff member said we don't provide placement. Even after lecture Rajshekhar kept saying don't worry placements are there

I was asking for refund to Rajshekhar. Once the refund date was passed that person stopped taking my calls and messages.

Also he said Edureka provides 20 projects to you as course is of 9months out of that in 1st three months basic level projects will be given in next 3months moderate level projects and in last 3months Industry level live projects will be given from companies like Infosys.

This person have lied to my another 2 friends too done same fraud with them.

Multiple times i have raised issue on LMS Support but No one is helping..
Edureka gave job portal "Hirest" but not a single job call from there.
All are asking for experience candidates not for fresher.

It's just Fraud.. It's not good just for admission this people lie with students.
it's not small amount of course i have paid 1, 20, 000 Rs
(Rajshekhar Contact Nos: [protected] )

Edureka is good company but because of such fraud people students are loosing hopes from this company.

I need justice for my parents hard earned money. I think government should take strict action against such malpractices of cheating students.

I have attached some screenshot and call recording below.

Please help me with Refund

Thank you

I enrolled a Devops course on 19 jan and requested a refund on 21 and it was almost 2 days, As per the edureka policies within 3 days refund need to be done. I got a mail that refund cannot be done due policy breached, now they are not responding to tickets and not replying to any mail. This is completely fraud. Kindly help in this. I am attaching the proofs.

I was working there but due to Miss Mansi Saluja & Miss Sakshi sharma(HR)
I left the organisation because the HR here are for the money only no help no resolution
"Agar tumko woh team nhi samajh aa rahi toh tum jaa sakte ho "

This was said by Sakshi Sharma.
& Miss Mansi great Managers are alive too
She doesn't know kisko konse campaign m bethana h and wow she is a Manager
Manager was Partial with me everytime.

Edureka is a good company but due to these people those are loosing goodwill

I still want to work and I can but not with this partial environment.

I joined AWS course in edureka on Jan 4th by paying full fees 33k after that I can't understand the conceps of the course clearly by the way the tutor teaching( he didn't teach about the basics) and on the 2nd day(jan 5) i asked for refund. They told me that I'm not saying the genuine reason for refund and till now they are not refunding my money back. But the terms and conditions of edureka says the money will be refunded within 3days of registration without no questions asked.

I joined AWS course in edureka on Jan 4th by paying full fees after that I can't understand the conceps of the course clearly by the way the tutor teaching( he didn't teaching the basics) and on the 2nd day(jan 5) i asked for refund. They told me that I'm not saying the genuine reason for refund and till now they are not refunding my money back. But the terms and conditions of edureka says the money will be refunded within 3days of registration without no questions asked.

Hi...my course (pmp certification) was not started as discussed after paying the full amount and now i am following for my refunds... i dont get responses to my messages too...they agreed to refund initially but now they are not responding..i have sent multiple messages to them on this and i dont get any response from them...

My email
[protected]@gmail.com

I was told by the customer service rep on Sat 11/5 that the video accessibility is an issue and should be resolved within 24-48 hours. It's been more than 60 hours now and I still can't access the videos. Can this be fixed asap

We started facing some problems in our Aquaguard as the water was not filling in it. We complained about it and a technician came. Before the technician visit still the filter was able to fill some water but after he came the filter stopped working and was not filling any water. We complained about it and the technician said that some membrane is to be changed and they didn’t had any! And since the complainant it has been 5 days. We are taking water from our neighbours. Even after taking the AMC these are the services we are being provided. Do not buy their Aquaguard and go for a different brand or company.

I enrolled for the course and paid 48k. I got a confirmation email that the payment has been successful and i shall be allotted an enrollment number and LMS credentials.

The course is about to start in a few days and i dont have any login id- and no details.
I need a refund and cancel the enrollment

The team is not responding to calls and emails.
Mr. Vijay Kumar Negi and Suprava were the sales contact

I had enrolled in a course with Edureka where I was given false assurances and promises. They followed up regularly till I had not enrolled and as soon as enrollment happened, everything changed. They stopped answering my questions and problems. I was given a different batch than asked for, a different instructor as told. If I call to get a refund, everyone is just trying to avoid talking, hangs up on calls, giving excuses that someone will call, but never receive a callback. This is so super frustrating and an unprofessional way of handling complaints when they claim to give support 24*7, 365 days.
All I want is a refund. Please somebody help me out.