Edureka Complaints & Reviews

Edureka is a cheater using NIWT Name and no certification issue for PGP-AI& ML and no response but collected around 180, 000 INR.

This company is taking the name of IIT Guwahati in order to extract money out of the students and working professionals who are looking for a career change by selling their courses. I too enrolled for PG Diploma in Data Science with Artificial Intelligence and Machine Learning and paid Rs 50000 as advance even before the commencement of the course as their salespersons used to call me too often back then saying that it was an advance fee...

I got a call from edureka who were trapping people by movitating them that there is a course called PG in Big Data by NIT Rourkela and charged 180000 as course fee and later told to do registration by paying registration fee of Rs 1000, and after doing so i recieved a interview call from them so by that they promised to give me some scholarship and then at the end fixed the course fee 1lakh and then i was asked to pay Rs 10000 as advance money and rest as emi from eduvanz company ...Initially i was told faculty from NIT Rourkela will take up our clasess and basic will be covered before coming to Big data ..i tried my best to continue with the course for 4 months but i couldnt learn anything..it was wastage of my hard earned money ..i tried to contant edureka in this regard but no response from then ..then i stopped paying emi ‘s and eduvanz people contacted me ..after narrating the whole story to them they told me to write an email to them so that they can take up matter with edureka and latter after so many attempts i got a call from edureka in which they told me to take some other course then the one for which i was enrolled, i refused to take up as there was no course which was of my interest and promised to call back in 15 days but during these 3months NACH initiated by Eduvanz was getting dishonured and i requested eduvanz and edureka to cancel my emi as edureka had cheated me . Then 25 dayz back i recieved a call from edureka again and told me that if i dont pay emi my CIBIL score will get affected ...but they failed to convince me where i was wrong and how could there be such a hard and fast rule.
So please look into the matter and cancel my EMI

With Regards
Lubna

I had taken admission in the above mentioned course on 09/03/20.i had opted the course on emi basis, out of 9 emi I had paid 3 emi n discountined the course.i had informed the team about the discontinuation but they keep putting ECS for rest of emi...it's like cheating to the candidates..
No response from customers support... kindly go through my issues.

Batch Starts 06 Mar, 07:00 AM IST
Price ₹ 17795
Discount (₹ 5930) ₹ 5930
Edureka Credit Redeemed ₹ 0
Total ₹ 11865

I want cancel my addmission fess more emi i can not efford emi

I would like to start with a message to the public out there to never enroll in any course with Edureka. Many friends gave me a bad review yet I enrolled for the Spring certification training in Edureka. This course was marketed to me with promising results but unfortunately, I had a very bad experience. Sanjeev was the trainer and he will not respond when you get stuck while doing the coding. We have to plead with him to unmute us to even ask a doubt. We will be sending our doubts in the chat, but he will ignore it even though he announces break times between the classes or even moves on to the next topic by harassing the trainers by telling "you have no doubts I am moving to the next topic.! " Seriously Is he blind?? Never seen such a cheap trainer in my life. We are working professionals who have enrolled in the course. We don't have time for your unprofessional attitudes as we have joined this course to learn something by investing our time and money. Is that a joke to you? I had attended his sessions for the second time on Feb 21, as his sessions on Jan 21 left me out of track due to his bad teaching method. I gave this training 2 chances and finally escalated. The support was a disaster!! Shristi from the support team promised me she will share with me class videos from which I can choose my trainer for the next sessions. Firstly, they did not do anything about the number 1 failure trainer called Mr. Sanjeev. Secondly, even after telling the support, I cannot wait until May 21 batch, Shrishti has directly sent me the link to change the batch. I had already told them I don't want to wait till the May batch. Now I can't access previous class recordings also. Why are you torturing like this??? You can't even hire a decent trainer. I raised a complaint against Sanjeev's classes are so useless. I am wasting my 3 hours without understanding anything because he doesn't clarify our doubts and he doesn't even respond to our chats. Please understand that if you are incapable of providing helpful training, then stop eating our money !! I want my money back now !!! Very bad support for the complaint raised !! Please refund my money immediately. I am not interested in your lifelong useless Edureka training!!! I am attaching screenshots of our class chat where you can see we are literally begging him to help us with our doubts and getting ignored by him. Is this a way of teaching???

Hi,
My name is Girijesh Rai.I want to complain about Edureka. I have send complain earlier, I just want to correct a mistake. The program started from January 6, 2020 I had by mistake mentioned Jan 6, 2019. Please correct it.
I am again elaborating it if it is required.
I got a call from EDUREKA for a PG certificate course in BIG DATA Engineering from NIT ROURKELA. I was told that it's an online weekend course.
Program cost was 131500 rupees. I paid 10000 in advance for registration. The rest money was a loan amount provided by Edureka to me from ZEST MONEY. Zest Money is loan partner for EDUREKA. The loan money was transferred to Edureka immediately.
The program started in January 6, 2020. The first class was prerequisite JAVA class. On the very first day I found that the lecturer is not from NIT ROURKELA . I took one more class after that I was sure that it's not a NIT Program. I asked my counsellor that I was told that the professors will be from NIT Rourkela. He told me that certificate would be provided by NIT ROURKELA and teaching would be provided by Edureka itself.
I told them that before the start of the program I was not informed about this. I was told that it's NIT program from ROURKELA.
I asked EDUREKA to cancel my registration and refund the loan amount to Zest money.
However they refused to cancel my registration.
I didn't attended more than one or two prerequisite classes. After that I told them through email that I cannot continue the program .
I forwarded the email to Zest money also.

However I kept getting call from ZEST MONEY to pay the emi from the next month itself. There was no option to cancel the program from my end.
Edureka is ready to give me new batch even today but they are not cancelling my registration. Zest money is asking for repayment of EMI on loan amount.
I am trapped by Edureka. Edureka have received the loan amount from Zest money . They are not ready to cancel the amount and refund to Zest Money. I have not taken the classes, so why I would pay the EMI.
But my CIBIL score is getting effected by that.
Please help me and penalise EDUREKA for causing me so much mental trouble. I have send many emails to EDUREKA as well as ZEST MONEY.
Zest money infact guided me that they understand what is happening. Zest money told me that they cannot ask money from Edureka directly unless they cancel my registration. Edureka will never refund the money. What should I do?
Regards
Girijesh Rai
Girijesh.[protected]@gmail.com
[protected](registered number with EDUREKA and ZEST MONEY)

[protected] current number in use

Hi,
My name is Girijesh Rai.
I was trapped by edureka. I got a call from Edureka for online PG certificate program in big data engineering from NIT Rourkela for January 2019 batch.
I was told that course is provided by NIT Rourkela. I paid 10000 in advance and total amount payable was 131500.I was given loan from ZEST Money on behalf of edureka itself. Zest money is loan partner of Edureka.
The money was transferred to Edureka account, even before before the course started. The program started from January 6, 2019, the first few were prerequisite class for Java. I found on the first day itself that there is no lecturer from NIT Rourkela. They are hiring outsider to teach but I was told that Nit professors would be taking the classes. Why would I pay huge amount for online class of Edureka.
I was told by the counsellor of Edureka that it's a Nit Rourkela program, which is industry based and the teaching will be done by NIT Rourkela professors. They cheated on me.
I asked that I cannot continue in this program immediately. I asked them to cancel my registration, I also informed Zest money that I am not taking the program.They told me to ask Edureka to cancel the program first and forward that email to them. Then they will ask for loan refund from Edureka.
The problem is that I cannot cancel the program myself, it has to be cancelled by Edureka. Zest money started asking for emi from the next month. It was a weekend class . They were regularly sending me the link to join the class session. After the first two class I didn't attended a single session.
I contacted Edureka manytimes through email. They told me that I can take the class in next batch but I have to take the program anyhow. They refused to cancel the loan amount and refund to zest money. Zest money can't do anything. It is asking for repayment of loan for a program that I didn't attended.
The edureka staff are pathological liars.They told me that you have to take the program. They are ready to offer me new batch even today but they are not cancelling the loan amount.They told me that my CIBIL score will get affected if I don't pay the Emi to zest money. They are forcing me to take the program. I got fooled in the name of Nit Rourkela.
I am not paying any Emi but my CIBIL score is getting affected for no reason.
Edureka should refund the loan amount to zest money as I have not attended the program. Please help me . I want cancellation and refund of loan amount from Edureka.

Regards,
Girijesh Rai
girijesh.[protected]@gmail.com
[protected]
[protected]

During 2019, i have enrolled myself for a course - Post Graduate Diploma in Artificial Intelligence and Machine Learning with NIT Warangal. The course started on 14th March 2020.I’m sorry to inform that it had been pathetic education facility i have ever seen. Issues are
1. Non-proficient Teachers
2. Bad platform
3. No good support
4. Course is AI/ML but they want to check the Assignments/Tests manually since their platform is so bad.
5. Wrong inputs to test and wrong results.

So, in all Total waste of money with precious time. Many times, i raised my voice against the issues, provided poor feedback using which Edureka management shall improvise things, but all waste. Edureka accepted all the issues but no resolution is provided till date.
Since things are the same since the beginning, and due to these issues/problems I have already discontinued the course as it is just a time wastage. I need my whole money REFUNDED back to me.

I wish to inform that the course content and teaching for the Advance Certification in Cloud computing is not as expected. We were told that the faculty for the program are IIT professor (per the pdf downloaded) but it does not seem so. Also the assumption is that everyone is convergent with the Cloud solution.
I am not happy with the overall course and its working, also considering the premium fee we paid for the IIT tag; There are quite a few course in the industry for the same at fraction of cost.
I wish to cancel my admission and would seek refund for proportionate fees as payment is already made.
The support team inform that was not possible, so I raised a ticket to change my batch as I and other 15 members are not able to understand - ridicously I am told that I need to cough up Rs 20000 extra for batch change and this is only possible if its a medical conditions / finanical issues.
This to me clearly looks like a business of making money - in the first place they dont provide the appropriate teaching and on top are asking for money when raising concerns.

I enrolled for the course "PG program in cyber security Nit rourkela +Edureka" I paid Rs 1000 as security deposit and 15000 as down-payment.

I was contacted by Mr Binu Matthew from the admissions team of Edureka. He sounded very friendly and sweet and was very helpful (or so I thought). He assured me that this course from NIT Rourkela is going to add a lot of weightage on my Resume as this course is directly coming from NIT Rourkela.

He skipped many important information like the course was not going to be taught by the NITR professors directly and also failed to mention that this course is a non refundable course and same in later stages no one mentioned about non - Refundable

Later, Mr Raj Kannan from the admission team (head of admissions) contacted me to negotiate the course fee with me. He told that we are providing scholarship of 25000 and as my interview went great so they will give discount of 15000 more and we came to figure which i agreed for enrollment, at this moment also i was not informed that the course is non-refundable.
And he sent me a link for the payment and said i have to make the payment within 2hours or else the scholarship which is offered won't be available after this deadline, so in hurry i paid the down-payment of 15000.

They didn't inform me initially that the installments needed to be paid via third party financial institutions like Propelld or Zest money. I thought that the emi will be deducted directly from my bank account but this wasn't the scenario.

But later on Miss Manali from the finance team of Edureka contacted me regarding the payment. Then she told me that I needed to take an educational loan via their financial partner like propelld or Zest Money.

I wasn't sure what will be the next steps but i was convinced by her that it's intrest free and so i agreed as I was still willing to go ahead with the course as I'm want to learn Cybersecurity

I provided them with all the requested documents of many times, firstly my application got rejected by propelled, then my application was sent to zestMoney where they also rejected my application, it almost took 1 month for this process which was not expected as they had mentioned me it will be done within one week, after 1 month, manali informed me that she managed to get it done, now I was offered with new emi installment where it was divided between propelled and zestMoney.

This was when I decided to opt out of the course. I contacted Miss Manali and Mr Raj Kannan and informed them that I do not want to continue with the course and since the course haven't started yet, I requested him to process my refund but he said that he's from the admission department and processing the refund is not in his hands as its done by the finance team.

I contacted Miss Manali from the finance team but even she pulled her hands and said that though she's from the finance team she cannot do anything and said the course was anyway non refundable.
After that i tried every possible way to connect with their support team but evertime they forwarded me to new number then They asked me to raise a support request via their app. I then raised a ticket via their app on 02 November 2020, and today it's 20th Nov, still there's no response, acknowledgment.
I made the down-payment on Sep 11 2020, and i was told that the classes will be commence from 4th October 2020, now its been 2 months and no classes have started for me.

Therefore, I'm raising here on this platform as there's no response from their side till now
I have attached every document where it's clearly visible that before making the payment, In every mail there is no visibility of NON-REFUNDABLE policy and when the payment was made they mentioned in that mail, leaving me in a state of helpless.

Please help me get my refund of Rs 16000 from Edureka.

Thank you,
Ratan kumar
[protected]@gmail.com

Hi! I had chosen 2 courses from Edureka. Started with the first course, I have not been able to complete it because the Trainers are not upto the standards at all. Some are unprofessional, some are rude, some are weak in English, it's not all a way to explain for an online class. I have changed more than 5 batches, but it's all worthless. As I couldn't complete the first course itself, I haven't been able to go to the second course. When...

It is hereby to inform you about a prolonged issue I am facing for almost 3 months. I am simiran kaur ([protected]@gmail.com)I have opted for a course from EDUREKA and unfortunately I am really very disappointed with the instructors being provided. I am working with a MNC right now and I was working on a project hosted on AWS but then I was moved to an urgent project hosted on GCP due to which I had to swap the course which I already told Nikhil (Salesperson who was in contact with me from the beginning ).Now when i took the session from the instructor shubhu he was teaching about the basics and most of the time he isn't much aware of the topic itself so he rushes to the next ones. Most of the time he used to explain about serverless technologies . I am working with DAGRUNs, its executions, writing DAGs and composers, PUB/SUB etc. But he only reads from slides and doesn't have anything to explain. He wasn't even able to answer my queries within the class. I am not a newbie with AWS and GCP. I want an instructor who can actually dig in a bit to explain how things are working.

Lately I contacted the relationship manager and he suggested to go through the recording of one more instructor but I didn't find him much satisfactory as well.Do we have only 2 instructors per course and the ones who's videos are uploaded to youtube where they are. In this era when people are moving towards udemy and all . If some people actually reach out to edureka this is what we get in return . POOR SERVICE . I reached out to them chasing so many times but i am not getting any refund .I need help from you.

I enrolled for the course "PG program in cyber security Nit rourkela +Edureka" I paid Rs 1000 as security deposit and 10000 as down-payment.

I was initially contacted by Mr Binu Matthew from the admissions team of Edureka. He sounded very friendly and sweet and was very helpful (or so I thought). He assured me that this course from NIT Rourkela is going to add a lot of weightage on my Resume as this course is directly coming from NIT Rourkela.

He skipped many important information like the course was not going to be taught by the NITR professors directly and also failed to mention that this course is a non refundable course.

Later, Mr Raj Kannan from the admission team (head of admissions) contacted me to negotiate the course fee with me. We came to an acceptable figure and I agreed to enroll for the course.

Little did I know, that I was signing up for hassles ahead. They didn't inform me initially that the installments needed to be paid via third party financial institutions like Propelld or Zest money. I was under the impression that the installments would be deducted directly from my father's account as he was sponsoring me for this course.

But later on Miss Manali from the finance team of Edureka contacted me regarding the payment. Then she told me that I needed to take an educational loan via their financial partner like propelld or Zest Money.

I raised my objection as I was not comfortable taking any loan since my father already agreed to sponsor me. But she kept insisting that its company policy and she cannot do anything. Later on she cooked up a story saying that since Edureka is an educational institution, they cannot accept installments directly from the student as this is RBI's guidelines that's why I needed to sign up for a loan which is interest free.

This seemed a little surprising to me because I've never heard about such a rule before. I was still willing to go ahead with the course as I was very much interested to learn about cyber security.

I even provided them with all the requested documents of my father and applied for an educational loan via propelld, only to later on finding out that propelld rejected my father's application based on his age. As per their policy the applicant should not be above 65 years. I informed the propelld team that my father was self employed so how does his age matter but they still didn't agree.

This was when I decided to opt out of the course. I contacted Mr Raj Kannan and informed him that I do not want to continue with the course and since the course haven't started yet, I requested him to process my refund but he said that he's from the admission department and processing the refund is not in his hands as its done by the finance team.

I contacted Miss Manali from the finance team but even she pulled her hands and said that though she's from the finance team she cannot do anything and said the course was anyway non refundable.

They asked me to raise a support request via their app. I then raised a ticket via their app and also tweeted about this incident on their twitter handle @edurekaIN and also tagged Mr Lovleen Bhatia (Ceo of Edureka).

After that the next day I got a call from Mr Prithvi and told me that he's the manager of the cyber security course and assured me that he'll resolve my issue by Monday (ie 27th September 2020), I waited till Monday but didn't get any response from the finance team so I asked Mr Prithvi again and he requested me to provide him time till Tuesday morning. Then on Tuesday when I contacted him again, he said that he's working on my refund request and it will definitely be completed by Wednesday morning.

Today is Wednesday and I still didn't get any refund confirmation from their team and Mr Prithvi keeps asking for more time but never delivers.

Hence, I've raising my concerns on this platform.

Please help me get my refund of Rs 11000 from Edureka.

Thank you,
Hui An Hsue.

I enrolled for the course "PG program in cyber security Nit rourkela +Edureka" I paid Rs 1000 as security deposit and 10000 as down-payment.

I was initially contacted by Mr Binu Matthew from the admissions team of Edureka. He sounded very friendly and sweet and was very helpful (or so I thought). He assured me that this course from NIT Rourkela is going to add a lot of weightage on my Resume as this course is directly coming from NIT Rourkela.

He skipped many important information like the course was not going to be taught by the NITR professors directly and also failed to mention that this course is a non refundable course.

Later, Mr Raj Kannan from the admission team (head of admissions) contacted me to negotiate the course fee with me. We came to an acceptable figure and I agreed to enroll for the course.

Little did I know, that I was signing up for hassles ahead. They didn't inform me initially that the installments needed to be paid via third party financial institutions like Propelld or Zest money. I was under the impression that the installments would be deducted directly from my father's account as he was sponsoring me for this course.

But later on Miss Manali from the finance team of Edureka contacted me regarding the payment. Then she told me that I needed to take an educational loan via their financial partner like propelld or Zest Money.

I raised my objection as I was not comfortable taking any loan since my father already agreed to sponsor me. But she kept insisting that its company policy and she cannot do anything. Later on she cooked up a story saying that since Edureka is an educational institution, they cannot accept installments directly from the student as this is RBI's guidelines that's why I needed to sign up for a loan which is interest free.

This seemed a little surprising to me because I've never heard about such a rule before. I was still willing to go ahead with the course as I was very much interested to learn about cyber security.

I even provided them with all the requested documents of my father and applied for an educational loan via propelld, only to later on finding out that propelld rejected my father's application based on his age. As per their policy the applicant should not be above 65 years. I informed the propelld team that my father was self employed so how does his age matter but they still didn't agree.

This was when I decided to opt out of the course. I contacted Mr Raj Kannan and informed him that I do not want to continue with the course and since the course haven't started yet, I requested him to process my refund but he said that he's from the admission department and processing the refund is not in his hands as its done by the finance team.

I contacted Miss Manali from the finance team but even she pulled her hands and said that though she's from the finance team she cannot do anything and said the course was anyway non refundable.

They asked me to raise a support request via their app. I then raised a ticket via their app and also tweeted about this incident on their twitter handle @edurekaIN and also tagged Mr Lovleen Bhatia (Ceo of Edureka).

After that the next day I got a call from Mr Prithvi and told me that he's the manager of the cyber security course and assured me that he'll resolve my issue by Monday (ie 27th September 2020), I waited till Monday but didn't get any response from the finance team so I asked Mr Prithvi again and he requested me to provide him time till Tuesday morning. Then on Tuesday when I contacted him again, he said that he's working on my refund request and it will definitely be completed by Wednesday morning.

Today is Wednesday and I still didn't get any refund confirmation from their team and Mr Prithvi keeps asking for more time but never delivers.

Hence, I've raising my concerns on this platform.

Please help me get my refund of Rs 11000 from Edureka.

Thank you,
Hui An Hsue.

I am doing a course from edureka. But i am not getting what the guy is teaching in the course. And i tried a lot to get the things. When i contacted them they told me they cant provide refund. And since i am not a self earner nor i am from a rich family, i cant let that money which amount for 9000 inr wasted. It would be great if i can get any help

I am doing pg in data science from edureka. From last month they have change their system without informing us and now we are complaining for last 1 month but no one is responding, they are just quickly finishing the course despite o[censored]s telling go slow or we need a break to complete test and assignment. We have official telegram group and our manager are their in group but they are not responding to our queries.
What they promised during start of course, they are not all providing to us.

I had paid booking amount of 20000 for PG program on 31.8.2020. on 1.9.2020 I requested them to refund my money back. As I don't want to do the program. But no reply is being given to me

I had joined big data course starting from July 2020 through Edureka. Since i am not from IT background and do not have any experience in languages like java or sql or any other language.

I had asked the team while registering that since i am not from IT background whether i am eligible or not. They said that no prior knowledge is required, and they will be providing basic knowledge before starting the course.

Now i have been assigned an assignment which require high knowledge of computer languages. Hence i requested Edureka to shift my batch to some new batch so that i can restart my learning from class 1. However they are refusing.

i had received call from one of their representative how told me that it is possible if i pay Rs 20000 more.

First mis-communication, now not even helping and asking for more money, hence i am raising this complaint.

I donot want refund but to be shifted to some new batch so that i can learn from the start.

Regards,
Shishir kaushik