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Edureka Complaints & Reviews

1.3
Updated: Jun 3, 2025
Complaints 146
Resolved
36
Unresolved
110
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Edureka reviews & complaints page 6

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A
Arkadyuti Bhattacharya
Aug 13, 2020
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Address: Bangalore

Hi
I have been lied to pay 30000INR when I did not have any money

This GUY NAVEED came to me lying stating that IIT Professors will teach us in between .. Pay 500INR and then 30000INR

All this is a LIE. No IIT professors will teach us.

Then asked me to pay 152000INR when I had no money in my account. I will go to court if required. Please cancel my course and refund my money.

Refund my LOAN immediately.

You cancel the course as I got to know from Sam that no IIT Professors will teach us. You lied to me.

I am paying 182, 000 INT just for a piece of paper.

I want to cancel this course. Please stop my loan immediately as of now.
Edureka customer support has been notified about the posted complaint.
Aug 13, 2020
Updated by Arkadyuti Bhattacharya
Stop my course and Refund the Loan 182000 INR immediately
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    A
    Archana Subramanian
    Aug 10, 2020
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    requesting for the refund of my money

    Address: 54/1 , Vishweshwara Nagar, Near Cheran Maanagar, Coimbatore

    Order id : bdkvpch_c1cb757cfcfc496d

    I am from coimbatore. I have taken the full stack web developer masters program by paying 34, 514 in july month. But it took lots of time to start the class and i waited for almost two weeks and then decided to take the java, j2ee-soa certification, and microservices certification from edureka. The initially paid rs.34, 514 got splitted for two courses. The java, j2ee-soa certification course...
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    J
    Jahanvi Prasad
    Jul 31, 2020
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    Address: Benglore

    I had enroll in course pg big data program, during the time of admission they said that if you want to leave the course in the middle after deducting some amount rest will be refunded... But now they are saying it's a non_refundable and non_cancellable course and not allowing us to leave the course.
    There are many student who get trapped by them... They are not allowing anyone to leave the course...
    Edureka customer support has been notified about the posted complaint.
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      J
      Jahanvi Prasad
      Jul 30, 2020
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      I also want to cancel the course but they are saying it's non_cancellable program... But in the beginning the counsellor hadn't told me this... They said whenever you want to cancel it after deducting some amount you can left get refunded...
      Beaware guys before taking admission in edureka...
      Edureka customer support has been notified about the posted complaint.
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        S
        sidkapil
        Jul 18, 2020
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        Address: Unitech Cyber Park 10th floor Tower-B Unitech Cyber Park, Sector 39, Gurugram, Haryana 122001

        Most Pathetic Customer Care. Do not even care over replying to your queries and grievances.
        It has been a nightmare since I asked them for my Prince 2 Exam Vouchers. I enrolled for PRINCE 2 Training and Certification program from Edureka in Oct 2019. They gave me assurance that they will provide me Exam Vouchers along with Training. It is in email and with proof. Now, since April 7, I have been chasing them like anything but haven't got any positive response. They are simply passing the ball from one team to another. Even I raised this matter on their twitter handle 1 month ago but haven't got anything except a mare assurance that "Team is working". Which team is this who has been working for more than 3 months and not able to issue simple exam vouchers.
        I have paid approximately RS 37000 to Edureka, which now I want as refund as they are not able to keep the promise to their services as per the commitment given in writing.
        +3 photos
        Edureka customer support has been notified about the posted complaint.
        even they are not allowing us to leave the course...now they are saying it is non_cancellable and non_refundable program...many student trying to get their money back but they not allowing...it like they are harassing us...
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          B
          Bhuvnesh Sain
          Jun 17, 2020
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          Address: Unitech Cyber Park 10th floor Tower-B Unitech Cyber Park, Sector 39, Gurugram, Haryana 122001

          I am student of data science pg program. I have requested them for notes. Also related to assignments. But they are not replying. I have 5 tickets pending but havent got any reply. Please help me out. I am paying 2.20 lac them for this course but they are just ignoring my doubts and not providing notes and questions.
          If any higher authorities from edureka reading this please help me out.
          My email is [protected]@gmail.com
          Edureka customer support has been notified about the posted complaint.
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            G
            Gilbert4444
            Jun 11, 2020
            Resolved
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            Resolved

            I reached out to endureka on june 2nd 2020 and followed up several times that i need to cancel my enrolment but no one damm cares to reply or contact. I've paid 50% [rs. 10000] and now no one is replying or attending calls. I reached out to customer care and they said they will contact me but no one turned up.

            Edureka, if you are listening don't cheat and don't run from answering the questions. Guys, please get into their trap take courses from anywhere but not from this horrible institute. Also, if you receive call from a person named "siddharth" be more careful he will never get back to you after you've done the payment.

            Most horrible experience!!!
            Jun 12, 2020
            Complaint marked as Resolved 
            Got call from Customer support and gave me adequate info that I needed.
            Edureka customer support has been notified about the posted complaint.
            me too...like me many student get trapped...they not even allowing us to cancel oue enrollment...such a horrible institute, ...
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              D
              D Purna Chandra patro
              May 20, 2020
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              I have deposit 1000 rupee for course to attend interview. As discussed after attending interview if i m not interested in continuing the program i will get my money back. But now it has been above 1 month i have not received my amount back.
              My contact number [protected]

              I have deposit 1000 rupee for course to attend interview. As discussed after attending interview if i m not interested in continuing the program i will get my money back. But now it has been above 1 month i have not received my amount back.
              My contact number [protected]
              +1 photos
              Edureka customer support has been notified about the posted complaint.
              Feb 01, 2021
              Updated by D Purna Chandra patro
              I got my amount
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                P
                Padma Kumar Akella
                from Bengaluru, Karnataka
                May 4, 2020
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                edureka fraud

                Address: Doddanekundi, Bengaluru, Karnataka

                Hi,
                I have made a payment of 1000 rupees for cyber security course to edureka. I have told that the 1000 rupees is 100% refundable if you don't want to opt for course. After getting the complete information about the course fee structure, i'm was little surprised, fee was around 1.8 lakh and i was thinking it would be around 60, 000 rupees, so i denied opting the course.

                Now from march 24th to till date, i contacting...
                +2 photos
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                S
                Sunny Borah
                Apr 26, 2020
                Resolved
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                Resolved

                Address: bangalore

                I was busy with my office schedule and i was looking for a course in data science. Then i saw their pg certification course with iit-guwahati, 9 months course and they said they are giving scholraship of 1.10 lac, so they enrolled me for 2.15 lac (Total 3.25 lac). They made me to pay 40000 upfront and they said only 1 seat remaining etc. They took money from me on 1st feb while the course was supposed to start from 15th march. They did not say anything about refund policy etc. They even gave me no cost emi from propelled, some unknown financial institute. I told them that i was not interested to join the course on 26th feb and then they started showing their actual color. Customer care is the worst. Total they took 54.5k from me and that too when i did not even attend a single training and i told them 20 days in advance that i would not be able to join the course due to personal and financial issues. Now they have been harassing me. And i am getting frustrated.

                They are giving diffferent excuses and my temper is going up and up. I even requested them to refund my full amount and let me live in peace. I am really getting mental harassment from both propelled and edurekha and i want this to be stopped as soon as possible.

                I have been shouting at them for the full refund n which i want at any cost.
                I need justice for my hard earned money. I think government should take strict action against such malpractices of cheating customers.
                Jul 3, 2020
                Complaint marked as Resolved 
                i have received the full amount of Rs 54500 and i am happy with the support of consumer forum. i got 40k from edureka which they charged me upfront and Rs 14500 from propelld, which it charged as a part of first EMI. thanks to consumer forum team
                Edureka customer support has been notified about the posted complaint.
                Jul 03, 2020
                Updated by Sunny Borah
                I have received my full amount of Rs 54500 from Edureka.

                thanks to consumer forum team
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                  S
                  sayali patkar
                  Mar 13, 2020
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                  Address: Mumbai City, Maharashtra

                  Sales person pinky has called me for power bi course which i was interested. She told me fees will be 15000 also she informed me we are having 3 courses offer running in which you can take 3 courses which you are interested.
                  I have taken this offer in 20000 and after payment she has assigned me power bi course after that when i asked her for enrollment of other two courses. She told me this is the link and choose from here. When i saw that link none of that course was of my interest. She haven't provided information about you can only choose course from this secrets course. If this was before communicated i haven't taken this 3 course offer.
                  Currently i m only consuming power bi course and other 2 courses from list is not related to my field.

                  I have called pinky 50 times she haven't responded this is unprofessional.
                  I wanted my 5k return. I am only taking power bi course.

                  [protected]@edureka.co you are very unprofessional. Return back my money
                  Edureka customer support has been notified about the posted complaint.
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                    R
                    Robbie Sherre
                    Mar 1, 2020
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                    React js online course edureka — this online lesson instructor is a joke,... Difficult to understand, what a fkn horrible experience, you will not get your money back!!! I complained about the instructor (Indian fellow), very very difficult to understand,... Sucks to be honest, really wanted to learn this course, but the guy is an asshat clown!!! This whole entire company is!!! You have been warned!!!
                    Edureka customer support has been notified about the posted complaint.
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                      H
                      Hardik Gautami
                      Feb 12, 2020
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                      Resolved

                      I have communicated and cancelled my interview slot well in advance and requested refund of refundable security deposit of 1000 which was to be processed within a week. I have initiated the request on 29th january, still haven't received by refund. I have regularly followed up more than 3 times with mr. Binu mathew (Admission counselor) however he has stopped receiving my calls now.

                      Regards,
                      Hardik gautami
                      [protected]
                      Feb 13, 2020
                      Complaint marked as Resolved 
                      refund issued
                      Edureka customer support has been notified about the posted complaint.
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                        P
                        Priyavrat Kosti
                        from Bengaluru, Karnataka
                        Oct 1, 2019
                        Resolved
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                        Resolved

                        Address: 560100
                        Website: Edureka

                        I've tried to contact edureka support 10 plus times, every time they mention that the escalation team is not available at this time.

                        Every time i've got the same response that the escalation team will get in touch with me within an hour, but no response.

                        After discussing, they are ready to refund 50% of it.
                        As of now, i've accepted this 50%.

                        Please look into this.
                        Oct 3, 2019
                        Complaint marked as Resolved 
                        Going with 50%.
                        Edureka customer support has been notified about the posted complaint.
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                          B
                          BSarin
                          Sep 11, 2019
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                          I am based in Scotland. I was mis sold course for RPA automation in August. I had made it clear that I don't have Dev Op experience and am wanting course outside of this requirement. It was a hard sell with promises of a course that didn't need Dev experience and that I could finish within August. My first few sessions, I was told that I need to have dev experience. When I complained, I was contacted by an SME who claimed that I didn't need the experience and that company had put me in a mixed batch which was wrong. So, I was moved over to another batch. It wasn't convenient as we were now at the end of August and I was going back to work and less time to spare. However, I agree to try again. But what they didn't tell me was the classes were at 2.30am every day. As you can imagine, I could not take them. Since then I have been chasing to get a refund and the company has not bothered to respond except to say 'we have resolved your complaint' which they clearly haven't. I don't have time to take this course anymore and I have no trust in the company either. I want a full refund as I was first mis sold a course away from my ability, then put in incorrect batches twice. This is a very corrupt company and I am saddened as a Indian living abroad to have to explain at my work why i could not complete this course.
                          Edureka customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 13, 2019
                          Edureka Customer Care's response
                          Hi Team,

                          Thanks for raising the request on behalf of Ms. Bhawna.
                          Ms. Bhawna had enrolled with us for RPA Certification course using the email id: [protected]@gmail.com on Aug 8, 4:09 PM IST and the same has been assigned to him. We had multiple discussion with her to resolve the issues. We have a refund policy which 3 days from the date of registration. One of our Manager will connect with her for further discussion.

                          Thank & Regards
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                            Samiullah Syed8
                            from Kolkata, West Bengal
                            Sep 9, 2019
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                            I have been perceived hard and chased to enrol for online "togaf" training cum certification exam. I have paid usd 495 + other charges.

                            As part of offer/promise -
                            • includes a combined exam/certification voucher & double surety with reattempt exam voucher free of cost.

                            Now am asking their representative and marketing company to provide reattempt exam voucher for togaf level 2 retake exam voucher. I have called multiple times to ms. Sandika, sent email with all proofs etc. But no help.

                            Dates are just passing by without any resolution. It's quite annoying and never expected from edureka.
                            +2 photos
                            Edureka customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 09, 2019
                            Edureka Customer Care's response
                            Dear Team,
                            Thanks for raising the request on behalf of Mr. Syed.
                            Mr. Syed had enrolled with us for TOGAF Certification course using the email id: [protected]@gmail.com and the same has been assigned to him by one of our clients as it was a 3rd party enrollment. We have already shared him the voucher for the examination however the learner couldn't clear the exam. As it is taking a long time in the procurement of the re-take voucher because the of some internal issues between edureka and examination committee. It will take some time for us to deliver the re-take voucher and the same is communicated to the learner before.

                            Do let me know if case any further details are required to resolve the issue.

                            Thank & Regards
                            Sep 26, 2019
                            Updated by Samiullah Syed8
                            I was told on Sept 3, 2019 retake voucher will be provided in max 8 - 10 days. It's almost 20+ days, still no response. Is this how the ethical business and customer treated ?
                            Oct 14, 2019
                            Updated by Samiullah Syed8
                            No response from Edureka and their teams, they even don't bother to pickup and answer our calls. Can someone help me to file a case against these unethical organization, who make business by false promises.
                            Oct 16, 2019
                            Updated by Samiullah Syed8
                            It's resolved now. Thanks to Mamta from Edureka.
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                              rpsh.parab
                              from Mumbai, Maharashtra
                              Aug 5, 2019
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                              Address: Mumbai City, Maharashtra, 400066

                              Usha from Edureka sales had explained and convinced a lot to me and asked to book big data course on basis of my past experience. While taking course i was told no prior knowledge or background require and they will teach from scratch.I believed with all the hope to take course.

                              On completion of basic java prerequisite I have start attending big data lectures. But unfortunately I am unable to get anything what trainer teaching. On realising same I have attended few lectures of another module but there also I am unable to.
                              Now I strongly feel course require prior knowledge which I don’t informed prior.

                              It was committed to me no prior knowledge required. Now I asked for refund. But I am not getting any positive response.
                              Edureka customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 09, 2019
                              Edureka Customer Care's response
                              Hi Team,

                              We had a discussion with the client and resolved it.
                              Issue resolved now. Provided work around.
                              Thanks Vivek.
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                                Address: 8906 GAUGE HOLLOW CT, 77407
                                Website: www.edureka.co/Edureka/course‎

                                I am an ms student enrolled in edureka live online training for aws certified devops training on 06/15/2018 based only on their assurance "if there is no satisfaction they will refund the course fee." they enrolled on 12th june and the classes started on 15th june. The training is not up to the mark and raised a request for refund and the company is not refunding the course fee until now. They are not refunding the money and forcing me to...
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                                V
                                Vishal_dba
                                Apr 25, 2019
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                                Hi Team,

                                Edureka first promised that they would change the batch any time if we don't like the trainer after opting for the course.Now, I paid for the course and the trainer is not at all practical during the course for first 2 days .So, on Wednesday 24/04 I called the number I was given (can attach call recording but there is option only to attach image) to change my batch but Edureka said they would get back but there was no response. I sent email thereafter on 24/04 evening there was no response. I sent one email today and it was said that the weekend batch is full although in one of other conversation Edureka guy told that he could accomodate my colleague (yet to make payment) in the weekend batch.

                                If you can't accomodate in this weekend batch then refund my money.

                                Regards,
                                Edureka customer support has been notified about the posted complaint.
                                Apr 27, 2019
                                Updated by Vishal_dba
                                Hello Team,

                                Edureka resolved the issue yesterday. Thanks!

                                Regards,
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                                  S
                                  Shivendra Sahai
                                  from Noida, Uttar Pradesh
                                  Apr 9, 2019
                                  Resolved
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                                  Resolved

                                  Address: 3rd Floor, No. 38/4, Adjacent to Dell EMC2, Outer Ring Rd, Doddanekundi, Bengaluru, Karnataka 560048, Gautam Buddh Nagar, Uttar Pradesh, 201301

                                  To whom it may concern,

                                  I am an old member of edureka and joined the python training and never joined any sigle class and some how priority changes and now I asked to complete the Power BI course for business purpose and I asked the representative to swap the course and I told them that I will join the Python training in June because power BI is on priority and they have denied and asking for more money to join the power BI course too.
                                  If I would have joined any single class of python I would have convensed and would have never asked for any swap however, I have never attended any single class then how can they deny for that.

                                  I am very much disappointed with edureak being a part of Adobe systems.

                                  Email address-shivendrasahai.[protected]@gmail.com
                                  official email [protected]@adobe.com
                                  contact number [protected]
                                  May 10, 2019
                                  Complaint marked as Resolved 
                                  Edureka customer support has been notified about the posted complaint.
                                  Apr 09, 2019
                                  Updated by Shivendra Sahai
                                  I was not asking for a refund as i was just asking them to swap the course thats it and I requested that I will join the same course in June however, they denied
                                  Apr 09, 2019
                                  Updated by Shivendra Sahai
                                  Note- I am not asking for any refund what I want a better customer service where the user can swap the course if he never joined the class within one month
                                  Verified Support
                                  Apr 09, 2019
                                  Edureka Customer Care's response
                                  Hi Shivendra,

                                  We hope the issue is resolved after the discussion
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