Eenadu — international courier service to melbourne, australia

Address:

FLAT NO. 132, VENKATADRI BLOCK, S.V.R.S. BRINDAVAN, POCHAMMABAGH, KOTHAPET,, Hyderabad, Andhra Pradesh, 500035

I have booked a consignment from Hyderabad to be delivered at Melbourne, Australia on 14.06.2019 which was picked by one Mr. Shekar whose number is [protected] (shown as Shekar Fedex International in true caller and was given by Just dial when enquired about Fedex) and gave an invoice vide ONFD No: 10303 dated 14.06.2019, on the name of V.S. Express International Courier & Cargo Logistics, Hyderabad and upon my demand for Fedex Receipt he said he is licensed agent and as the courier weighed 8.5 Kgs having accepted Rs.6000/- as charged for the same and with a promise that this will be delivered in a weeks time. After 10 days of repeated calling he sent a message on my mobile that the courier was booked in Total Courier and Cargo Services, through Courier Box.
Disappointing aspect is despite my calling and messaging, I haven't got an answer not remedy for the delivery from either V.S. International Courier, Courier Box or Total Courier and it's still in ambiguity whether it is in transit or kept Midway. Total Courier Tracking No: [protected] was given and till date it's showing as ready for shipment at Singapore.. I attempted calling Mumbai office, Delhi office and Pune office all in vain and haven't got any positive response. No one is responding properly to my request and about sending reminders continuously, Total Courier responded today stating that the Courier was returned on 08.07.2019, reasons better known to them. I have sent only Pickles and not sent any articles which are banned items as per the by laws of courier services in India. As those are edible items, pickles thrown here and there might have got spoiled by now. It has been now 45 days on long pursuance I came to a conclusion that this matter would be resolved through media, therefore I request your good self to please look into the matter and do justice to me.