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Updated: May 5, 2026
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 110

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2
20 forty
Sep 21, 2022
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SRTC[protected]

The product already delivered to customer but it is showing out for delivery from 11 th sep, It is already12 days but no update done in your panel, update it.
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    M
    Marjana 5
    Sep 21, 2022
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    Hello sir this is Marjana.. Today I received a parcel which i didnt order in any of the website .. It shows the product from Mitali Traders. But i didnt order anything sir. The amount is 399. It was like a cash on delivery. I want my money back as well as i want them to take this parcel from my home.
    Ekart Logistics customer support has been notified about the posted complaint.
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    Hy my product is very bed The product I ordered did not come, some other order came wrong order has arrived I have to return this order
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      S
      SATISH KUMARj
      Sep 21, 2022
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      Address: new delhi

      Ekart Logistics — Delivery OTP issue...
      Vikas
      New delhi
      [protected]

      My tracking id's is SMGP[protected]

      My mobile number is correct for the orders.
      Today my shipment is out for delivery, delivery boy also came at my location but can not get that order because I am not receiving OTP .

      My shipment is from ekart (Samsung Website order), so there is no other option from my side to see/get that OTP.

      You do not have any customer support also to get it solved.

      This issue is faced by many people today. It is not only with me.

      Please check this and provide me with my delivery OTP immediately, so that I can take my orders. Delivery boy is in contact with me.
      Ekart Logistics customer support has been notified about the posted complaint.
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        Y
        yash beast
        Sep 21, 2022
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        Yesterday a person from your side has come and having some issues in exchanging of old phone then he said that he is rescheduling delivery for today. But I didn't get my phone yet and also he is not picking up my phone.
        Ekart Logistics customer support has been notified about the posted complaint.
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          R
          Rishi Singh
          Sep 21, 2022
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          I have ordered Vruta Trends Men Kurta and Pyjama set ( Order id : OD[protected], tracking id : FMPC[protected] from flipkart. It was going to be delivered on 19th September, 2022 but on the same day i got a message from ekart that your order has been rejected. on flipkart it is showing that order has cancelled by customer but i haven't cancelled my order, My order has arrived to the nearest hub near my location but instead of delivering the order, my order cancelled by the ekart . I therefore request to deliver my order and hoping some action should be taken in this regard.
          Thanking you.
          Ekart Logistics customer support has been notified about the posted complaint.
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            M
            Manikandan Gurunathan
            Sep 21, 2022
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            Address: 88,2 nd cross, 2 nd main road ,hutting colony, Indira nagar First stage, Indira nagar First stage
            Website: ekartlogistics.com

            SRTP[protected]

            the status shown as delivered . But actually it was not delivered to receiver. I am the receiver,
            Ekart Logistics customer support has been notified about the posted complaint.
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              V
              Vasanth RV
              from Sivakasi, Tamil Nadu
              Sep 21, 2022
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              In ekart logistics OTP is not received the order is not been delivered

              My order is out of order today the boy came and he said OTP in your mobile the OTP is not received and 10 minutes he checked my mobile finally OTP is not received then he said OTP is not received the order yet been delivered
              Please resolve this issue
              Sep 21, 2022
              Complaint marked as Resolved 
              Issue solved thank you
              Ekart Logistics customer support has been notified about the posted complaint.
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              Issue solved thank you
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                A
                Adrishekhar Chowdhury
                Sep 20, 2022
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                My order id SRTP[protected]
                Delivery person tried many times but not receiving opt.
                Please help, the order is getting delayed many times.
                Ekart Logistics customer support has been notified about the posted complaint.
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                  R
                  Rad.rohit_verma
                  from Indore, Madhya Pradesh
                  Sep 20, 2022
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                  Address: Tower 5(A,B,C), Embassy Tech Village, Bengaluru, Karnataka - 560103

                  Ordered my item on 10th of September 2022, it's been getting delayed without any reason customer care also doesn't know the issue.When I ask about where are they calling from they say I'm calling from Jammu and not giving any details (customer care no. ‪+[protected]‬). Now they are again adding days saying they will solve the issue but they also don't know what is the problem. Flipkart (ekart logistics) should just close your services if you don't care about customer's.
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    S
                    Sahil Barbhuiya
                    Sep 19, 2022
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                    Address: Kanakpur prt I near 90 no kanakpur lp school
                    Website: Ekartlogistics.com

                    Dear sir/mam I have placed a order on Flipkart which is shipped with the tracking number FMPP[protected] and also out for delivery I am still waiting but I have not got my parcel...
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      S
                      sum1542001
                      Sep 19, 2022
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                      I am suman bagchi a plus member of Flipkart from many years . Last year I ordered a jacket on a adress with giving extra delivery charges on Flipkart but delivery agent did not delivered my package on my adress he ask me to take the delivery from AMARWARA which is 9 km far from my location. After complaining many times on Flipkart no resolution was provided to me after three days my order was automatically cancelled and price was increased so i can't buy this. This time I ordered a ADIDAS shoes from Flipkart rs1605 ORDER ID -OD[protected] but this time also delivery agent ask me to collect my order from AMARWARA which is 9 km far from my location. Now this shoes price is 2300 i want my order on my door step which is the policy of Flipkart. As a plus member i really upset with this service.. i want my order as soon as possible...
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        S
                        Smitha suraj
                        from Bengaluru, Karnataka
                        Sep 18, 2022
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                        I have not orderd this product only.
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                          A
                          Ankita Mangraj
                          Sep 18, 2022
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                          Hello Team,

                          We placed Order ID # 4552 on September 4, 2022 via DameHealth . The Order [1] was expected to be delivered by 10th Sep.When we checked the tracking with tracking Id "SRTP[protected]" for our order via Ekart logistics online.It was showing eKart Order had "OTHER_STATE_MISROUTE" on 12th Sep & the Order is yet to be delivered. Now the parcel has gone to Kolkata again from bangalore location on 16th Sep. We are also trying to reach you over phone. But no luck. This horrible delivery experience is not acceptable. Could you please take an action on this and respond ASAP.

                          Regards, Ankita
                          [1] https://shiprocket.co/tracking/SRTP[protected]
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                            D
                            DIVYANSHU SINGH CHAUHAN
                            Sep 18, 2022
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                            Address: Kanpur

                            I don’t get my parcel on expected date and my shipment also reached to near delivery hub at right time.I didn’t get it why they’re not delivering it and keeping it with them.
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                              G
                              Gurdeep ji
                              Sep 18, 2022
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                              Where is my parcel.
                              Trecking id - FMPP[protected]
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                                B
                                Black-Diamond
                                from Jaipur, Rajasthan
                                Sep 18, 2022
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                                Address: Jaipur

                                Dear Ekart,
                                I am a flipkart seller and Why Ekart logistics allowed a person to take shipments without proof of FE ID.
                                No anyone FE havo no ID Proof, Why, And Why Ekart Allowed.
                                Issue - Kanapura Hub, Jaipur
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                                  H
                                  Harinath Yerra
                                  Sep 18, 2022
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                                  Address: 284/4, Cavalry Barracks,, Cariappa Marg, Secunderabad 500010

                                  Tracking number https://shiprocket.co/tracking/SRTP[protected]

                                  Neither the delivery agent contacted us nor the package delivered. Needful be done please
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                                    A
                                    aashiii_1
                                    from Meerut, Uttar Pradesh
                                    Sep 17, 2022
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                                    It is to inform you that my PW yakeen module parcel that had to be delivered on 29 August couldn't; be delivered due to some OTP issue and till date, it is not shown, this is highly affecting my studies.
                                    I request you to plz take immediate action and deliver my parcel asap.
                                    DETAILS:- Order ID :- 62ebad36883d5900117dfd1, Tracking ID :- PCMP[protected]

                                    Thank you
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                                      K
                                      kush911
                                      from Siliguri, West Bengal
                                      Sep 17, 2022
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                                      Resolved

                                      Hello i have shipped a package via ekart Logistics AWB number - SRTP[protected]
                                      Its been 4Days its still Showing Shipment Picked Up.not shipped yet... please help me im worried
                                      Apr 20, 2023
                                      Complaint marked as Resolved 
                                      Ekart Logistics customer support has been notified about the posted complaint.
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                                        K
                                        KabirGroverofficial
                                        Sep 16, 2022
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                                        Waiting from a long time orders not delivered yet, no update on tracking URL also very poor customer support.

                                        Order ID [protected]
                                        Order placed on 2nd September 2022
                                        Tracking id: SRTP[protected]
                                        Please resolve the issue Asap🙏
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