Ekart Logistics Complaints & Reviews

I have ordered iphone 13 on date 04-oct-2022 on flipkart order number OD[protected]. Order was shipped on 04-oct-2022 by Ekart logistics by tracking id FMPP[protected]. Till date no update has found, where is my ordered product. I have not found any support from Flipkart & even ekart logistics. I want my order to be delivered on committed date 12-oct-2022.

OD[protected] this order is showing delivered on the app and it wasn't delivered to me. I checked it on tracker and it is showing that it was delivered on 8th oct at 11 pm in Jhalandhar instead of my address in Delhi. So where is my order. Why are you guys doing fraud . I want my money back.

This company product pickup 3 oct for destrination pune but till date not deliver product
proper address contact mention so no any person contact to me as well as ekart no any number customer care number available as soon as mail id.
specify reason shows on ekart end why are you late my product
details as follows
tracking number SRTP[protected]

I received a package damaged

They are not delivering my product. They send a message daily saying that we will deliver your product today but that today is not coming they are sending this message for about 7-8 days

I am dialling their number but they are not responding...

Location: Sambhal ekart logistics

I still haven't received my product after waiting for 10 days. I ordered this product on the 30th of September 2022 and today is the 10th of Oct 2022. This product has been out for delivery 2 times and is not delivered yet. I have been given false assurances by flipkart team and the ekart delivery guy that your product will be delivered and you keep on extending the resolution date from 4th Oct to a later date but I don't seem to get any resolution from your team. On the website even now you guys promise to deliver the product on the next day itself if I order it today but fail to deliver the same product which was ordered in September, 10days back. The product is in the nearest hub for last 10 days still it has not been delivered within the same city.

My order is destroyed and the item which I order is not that
So I requested that please return my order and refund my money.

This is related to my flipkart order with tracking ID FMPR[protected] the guy's number is [protected] he picked up the parcel didn't give any return slip and neither informed flipkart about parcel pickup status I lost my money and parcel because of him as flipkart state the parcel wasn't picked up.

FMPP[protected]
The delivery date of replacement product was by 80ct, the courier boy call me and come to my door on 5 oct and the boy has to give replacement of the defective product but the boy was saying some illogical stuff like technician visit then only he can he can pick up the defective product and give new product. There is no such thing written in company policy, they said me that courier boy will pick the defective product and give new product. I talked to the Flipkart customer care and they also told me that no any technician visit required, i try to make courier boy understand but he was in his ego. The Flipkart customer care told me to wait till 8 oct and i waited. The delivery boy never called me and rejected my replacement product giving illogical reason.

Here I have an order that arrived 5 days ago and they are still not delivered me and also they are disturbe me by throug phone calling et midd night ...after that when I finally call ans ask for home delivery the delivery boy said please came in office if you want the product otherwise we are not not able to deliver...

Hi Team,

I ordered a mobile phone on Wednesday with exchange offer.

During time of delivery the exchange amount he was offering less so I refused to accept less amount for exchange value.

I told that I will pay money at place of exchange. So he connected to his colleagues at Ekart office kanchanpur and that guy was misbehaving during conversation with me . They tried to cancel my order when I oppose them to not do these things.

Attaching pic of delivery person who came to deliver but he didn't deliver the order.

Hi my name is Rajkumar enjapuri I made on order on[protected] my order track number FMPC[protected] up to today evening delivery time is there at last the time is changed to[protected], what happened to my order it is reached tomorrow or not please solve my problem.up to now I don't solve my problem.

My name is gaurav mundhare i have size issue in shoes so i create a return from myntra.
today the pickup boy came and take the product and at the morning after that i received a massage product missed match pickup canceled then i called him he told me to came office and take your product after that i go there and take product i asked him why you rejected it he said do whatever you want i cant accept it then i ask him to give his employment id the give me i dont know its correct or not he said do what ever you want.
directly he insulted me.

employment id 2494402 i am not sure its correct or wrong
his name is faraz ahemad khan
location washim, washim, washim 444505

Hello sir, myself Subhrajyoti Roy.
Today 08.10.2022 i had a product to return through ekart to Flipkart. But the person of ekart eho received the product was totally illiterate. His behaviour was so bad. He couldn't find my place because he didn't listen to my full. When he come, he was shouting on road. My question is How can he shout? It was his fault. He didn't listen to me & cut the call. Please take strict action on the illiterate man. My area pin code is 743289

Dear Sir/Madam,

My daughter Poorvaja Jain had ordered AMI Set of 2 Gold Tone Cont... with tracking id MYNP[protected], with Myntra.com

Her delivery address was Ashoka University, Sonipat, Haryana-131029

On 6th October, 2022 night (at around 12:30 AM), she received a call from your delivery person, asking for OTP while she was fast asleep, she gave the OTP to him.

Unfortunately, she never received the courier till date. She checked with the incharge of the mail room of Ashoka University, she was told that the packet was never received by them.

You are requested to look into the matter and check with your delivery team and arrange to deliver the captioned shipment.

In case no action is taken before October 11, 2022, we will be forced to escalate the matter to appropriate authorities.

With best wishes,

Amit U Jain

I buy a lot of things from online shopping and another currier person delivers the product on time and to home address, without any reason. But your currier person doesn't deliver at home .He calls and says we don't deliver the product in that area, and if you want this product come to where they are, otherwise we will cancel the products.
Also I have suggested to filpcart customer care many times not to give the products to ekart for delivery.
Please take action as per your convenience

Dear Sir, It was delivered to rajkot facilities up to yesterday and today they inform as it will take 3 days

Regarding late delivery,
Product dispatched to my nearest hub on 2'nd october 2022 but still not delivered why is that, and why they keep products with them for 6 days and deliver. There is not hard and fast rule to wait till expected delivery date, they can give early so that customer is happy. Other shopping site delivers fast. Ecart team should really work on this,

Madam/Dear Sir,

I have made a order from Flipkart on dated[protected], which was assigned to ekart logistics for delivery. The out for delivery date was[protected], but the order was reached at my nearest location hub on[protected]. On dated[protected], The delivery person called me to take the order from his given location (nearby 300-500 meter from my location) whether my address is at very known location and anyone can reach easily at my location. But he rudely refused to deliver the order at doorstep and repeating the word come and take your parcel. I was at office and the only person is my mother was at home, she is not well, facing health issue. So i request to deliver the order at doorstep, but he disconnected the call and intentionally not delivered the order (the only reason behind this to take revenge to me for not coming on his given address). I have the call recording of all the conversations. At night arround 8:30 PM, i got a text message for rescheduled the order, then i track my order from ekart logistics, and found that my order is attempted undelivered by 2 times.
This is not fare, is the ekart is totally hopeless or the delivery persons make it hopeless. Due to this kind of incidents, the brand image of Flipkart is also deteriorating, customers are turning away from Flipkart too.
I request to please take strong action against the delivery person, whether i get the parcel or not.

My brief details are-
Name- Manoj Kumar
Mob no. - [protected]
Order no. - FMPP[protected]
Ordered through - Flipkart

Thanks & Regards

There was a ekart return request raised and no one showed up but i got a message that it is damaged product how is that even possible. And when i am trying to reach this gentleman 10 times he is disconnecting my call.
This is the contact details i received [protected] with pin 160.

I need a strict action and return pickup to be arranged.

Next escalation ill be going to consumer forum.