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Ekart Logistics Complaints & Reviews

www.ekartlogistics.com
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Updated: Jul 2, 2026
Complaints 5539
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 118

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H
Harshita Wadhwa
Sep 7, 2022
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I as a seller booked 7 order through ekart via pickrr.com
The comapny has pathetic service and poor customer support.
Please deliver my clients' parcels as it has been a very long time. Please
Ekart Logistics customer support has been notified about the posted complaint.
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    Yuktha Jain
    Sep 7, 2022
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    Address: HOUSE NUM 10 BRAHMA KRUPA 1ST CROSS ANAND NAGAR CHINNAPPANAHLLI EXTN MARATHALLI POST BANGALORE

    There is a product to be delivered but I'm not receiving an otp
    Ekart Logistics customer support has been notified about the posted complaint.
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      S
      Shubhumi
      Sep 7, 2022
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      Address: Dispached by SRT : Reshma Shoes, Location : Dwarka insta I'd :-Shoe_lover_0_0

      I oder by Instagram sponsored account ( I'd Shoe_lover_0_0 ) and received form ekart today, i Oder Nike Air Jordan shoes, but received duplicate Product, the quality very cheap, i try to connect the Instagram sponsored account, but no response received, my order I'd is [protected]
      I don't know how to get my money back please help me.
      Ekart Logistics customer support has been notified about the posted complaint.
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        P
        Parsh Pagariya
        Sep 6, 2022
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        No phone call or any text from the company
        The order showed pickup exception from 5 days and now it shows marked rto order reject
        Tracking Id: SRTP[protected]
        Ekart Logistics customer support has been notified about the posted complaint.
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          R
          Reshmi Ghosh Basu
          Sep 6, 2022
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          Address: Bongaon

          This is my parcel's Awb- SRTC[protected] number which is shown delivered to me(As RTO) but the delivery boy didn't even delivered the parcel to my address and shown the "delivered" status. For your drastic service my business is getting hampered.
          Ekart Logistics customer support has been notified about the posted complaint.
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            P
            praveeng78
            Sep 6, 2022
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            Greetings!

            I want to inform you that I have ordered from the confect who sent the same via your courier.
            But I have not received it till now, your delivery man called us on 28th Aug that due to rain he can't deliver the product on that day, but he will definitely do the next day.
            But since then we have been badly waiting for the same.
            As per the security gate of my apartment, he is let come but till now never delivered my parcel. daily I am getting updates that, today he will deliver ...out for delivery.

            This is very unprofessional.

            Earlier I got product delivery but this time I don't know. My wife and kids are always at home and moreover I informed guards to take courrier.
            I will request next time not to send through your courier.

            I AM FEELING HELPLESS, THE UNPROFESSIONAL DELIVERY MAN

            TRACKING ID SRTP[protected]
            Ekart Logistics customer support has been notified about the posted complaint.
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              D
              Dalji
              Sep 6, 2022
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              Address: #40, sector 101, v.p.o Dhurali, Near sony cement store, mohali

              Your delivery boy behaves very rudely .he dont know how to talk with customer.he came on 5 september 2022 in my area but he did not delivered order at my shipping address.now he disconnect my call.if call connects he put phone on side. I am very dissapoint with your services and your worker.
              please deliver my order today at my shipping address
              Ekart Logistics customer support has been notified about the posted complaint.
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                M
                mallesh .R.Doddamani
                from Mumbai, Maharashtra
                Sep 6, 2022
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                Address: Curt opp shridevi Rudium Stikers Ganj sarkal koppal

                Training no:wspc[protected] is product is mensha mobile but puking open it power bank is:5800 plz help me sir
                Ekart Logistics customer support has been notified about the posted complaint.
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                  S
                  Saurav_12
                  from Ranchi, Jharkhand
                  Sep 5, 2022
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                  Address: BIT Mesra ,Ranchi (835215)

                  Order Number:[protected]-4382801
                  I have recently ordered a pair of shoe from Myntra. I received damaged product.Shoelaces were broken and foam was not present in shoes. I have raised an return order.The delivery boy at Ecart logistics falsely claimed that he contacted me so as to pick up the return product. However he didn't contact me and when I tried reaching him he refused to pick up the return product from my address.
                  Everytime he is cancelling my return. And when I reached to Ekart office today then they are saying they will not do anything. They even don’t know how to talk with customer.They misbehaved with me.
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    7
                    7507441082
                    from Aurangabad, Uttar Pradesh
                    Sep 5, 2022
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                    Address: Dept of Commerce Dr B A M University, Auranganad

                    I was ordered boat Combo Headphones
                    But i was received another headphones only one
                    Ekart Logistics customer support has been notified about the posted complaint.
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                    Maharashtra
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                      I
                      ishwarya Muniraj
                      Sep 5, 2022
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                      Address: 235, Marankottai vill, Uthangarai Po Tk, Krishnagiri

                      Your company people just not delivered the package to me but they delivered to someone else I did not get my package
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        F
                        fg wai
                        from Wai, Maharashtra
                        Sep 5, 2022
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                        Ekart Logistics — Delivery OTP issue...
                        Ganesh Desai

                        My tracking id's are SRTP[protected]

                        My mobile number is correct for both the orders.
                        Today my shipments is out for delivery, delivery boy also came at my location but can not get that order because I am not receiving OTP .

                        My shipment is from ekart (Non flipkart order), so there is no other option from my side to see/get that OTP.

                        You do not have any customer support also to get it solved.

                        This issue is faced by many people today. It is not only with me.

                        Please check this and provide me with my delivery OTP immediately, so that I can take my orders. Delivery boy is in contact with me.
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          P
                          Pradeep52964
                          from PURULIA, West Bengal
                          Sep 5, 2022
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                          I ordered a new shirt from Flipkart but I have received a used shirt and damage shirt. Now I want to return the product shirt but they are not picking up the shirt from me.
                          Every time the dilivery boy rejected my return request. Please help me.
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            S
                            Sasankasekhar07
                            from Kendrapara, Odisha
                            Sep 5, 2022
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                            I have ordered Oziva hair vitamins from the site of Oziva on 25th August.Now when ever I am tracking my order by the tracking link it is showing RTO IN TRANSIT. Another thing is that when I am tracking on the site of ekart logistics entering the tracking ID it is showing that the order rejected.But I didn't get a call from the delivery boy and the delivery was not attempted so how could my order rejected.I am from State Odisha and the current location where the order marked rejected was Nadia which is a district of West Bengal.So how could I reject the order whose delivery was not attempted and that product didn't in my state.It was a prepaid order and now it was showing order rejected and RTO IN TRANSIT.
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              I
                              IkramVirologist
                              Sep 4, 2022
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                              I recived product but ekart mark cancled.
                              Plese delvered mark that product .23 aug by anil kumar to ikram sz hall.
                              Ekart Logistics customer support has been notified about the posted complaint.
                              Sep 04, 2022
                              Updated by IkramVirologist                               Plaease deleverde my product on site

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                                .,@
                                Sep 4, 2022
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                                Address: Kolkata

                                I ordered 30 saree which is send by Ecart logistics. Seller send me video before packing but I received different product and quantity also less means I recived only 20 saree and outer cartoon already opened and not in good condition. So please help me to get my product.
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  poorani ganapathi
                                  Sep 4, 2022
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                                  Address: ower 5(A,B,C), Embassy Tech Village, Bengaluru, Karnataka - 560103

                                  My product with tracking id MYNP[protected] has not been delivered to me yet. But the status says it is delivered to security named Sundar by agent Jayakumar Ezhumalai. We enquired with the security officer and we dont have security personnel by that name is working here. We also enquired with the security present that time who says the delivery agent went back without delivering the product after he found our door was locked as we were out of station. Please help us resolve the issue and deliver the product according.y Thanks.
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    C
                                    Captain Singh
                                    Sep 4, 2022
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                                    Pickup executive didn't call and I cancelled pickup itself. When I called him he abuses and threatened. Initiate proper action against the said executive.tracking id
                                    FMPR[protected]
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                                      R
                                      ramandeveloper
                                      from Amb, Himachal Pradesh
                                      Sep 3, 2022
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                                      My product id is FMPP[protected] and it's was dispatched from Ludhiana to my nearest hub gagret on 29th august but it's take usually 1 day to arrive because distance is just 103 km and 4 days has been passed but they didn't update me about my product they just misplaced my order or i don't know what exactly happened with my product please tell them to find my product soon and send to me
                                      Ekart Logistics customer support has been notified about the posted complaint.
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                                        timerollgames
                                        from New Delhi, Delhi
                                        Sep 3, 2022
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                                        The tracking id is WSPP[protected]

                                        The mobile number given was an International number.

                                        Today the shipment is out for delivery, delivery boy also came at the location but the customer cannot get that order because OTP was not received.

                                        The shipment was sent through Pickrr, so there is no other option from my side to see/get that OTP.

                                        Please check this and provide me with the delivery OTP immediately, so that the order can be collected. Delivery boy is in contact with me.
                                        Ekart Logistics customer support has been notified about the posted complaint.
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