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Ekart Logistics Complaints & Reviews

www.ekartlogistics.com
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Updated: Dec 1, 2025
Complaints 5423
Resolved
225
Unresolved
5198
Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 120

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S
Sailaja Garikina
Jul 12, 2022
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Address: Visakhapatnam

The order id SRTP[protected] is not delivered its been almost 3 weeks it reached the destination and the delivery person called me only once when am not available and told to call him next day but he didnt now its is automatically marked RTO. Please call to the provided number in the courier
Ekart Logistics customer support has been notified about the posted complaint.
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    D
    DivyaRaavi
    Jul 12, 2022
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    Order no : 5870, booked product on 19 June, but product was not yet delivered and no update on the product, will I get the product ?? If no then please cancel product
    Ekart Logistics customer support has been notified about the posted complaint.
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      S
      Sachin2690
      Jul 12, 2022
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      My mobile number is correct for the order.
      Today delivery boy came at my location but cannot gave the order because I didn't received the OTP.

      My shipment is from pickrr (Non flipkart order), so there is no other option from my side to see/get that OTP.

      You do not have any customer support also to get it solved.

      This issue is faced by many people today. It is not only with me.

      Please check this and provide me with my delivery OTP immediately, so that I can take my order. Delivery boy will come again tomorrow.

      Tracking ID - WSPP[protected]
      Order ID - 1158230
      Ekart Logistics customer support has been notified about the posted complaint.
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        S
        sabarinathjp
        from Kollam, Kerala
        Jul 12, 2022
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        I have ordered a product through invella website. The delivery was made through ekart logistics, but they asked for OTP for delivery. I have not received OTP, as i did not order from flipkart. They delayed the delivery due to their otp issue and the reason for not being delivered was "customer requested".

        I have not requested to deliver on a later date. The OTP issue was their problem which we do not need to bear the delivery time. This is lame and pathetic from ekart. Their support services are also bad, there are not contact numbers and support systems for them. I tried contacting them, but there is no way to connect them. Either automated call drop or no response. For a company like this, this is unbearable and pathetic. Such a shame!!
        Ekart Logistics customer support has been notified about the posted complaint.
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          Y
          Yogesh kumar Ghorela
          Jul 12, 2022
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          Address: Kotla Mubarakpur South Extension I gali no 7 1435 wazir nagar

          [protected] this my return id courier service is bad .
          I have various call to the courier person
          But he is not to attend call and
          And also not pickup the product
          Ekart Logistics customer support has been notified about the posted complaint.
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            L
            lavanshukumar
            from Kota, Rajasthan
            Jul 12, 2022
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            Address: Kota

            Dear sir, a boy come and tell me that i can't take this package due to wrong product . And tell me that raise complain again. And after he go i see that he update that's my order Dilvered. He do scam with me and take that's order himself. Please do any action against him asap. And he contact me with this number [protected] and now he is not answering my call.
            +1 photos
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              R
              rajat2796
              from Ajmer, Rajasthan
              Jul 12, 2022
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              OTP issue

              This is in reference with shipment WSPP[protected]. It was prepaid order and delivery guy came to our place and asked for OTP but OTP didn't came and hence he said he could not give parcel to us. Please do something....
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              P
              Piu Mitra
              Jul 12, 2022
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              Address: Ekart
              Website: Www.Ekartlogistics.com

              I have ordered from non flipkart app and the delivery was supposed to be today via ekart.order I'd is [protected]. Now the delivery boy called me on the phone number but in the same phone number I was supposed to receive otp. The OTP did not come but details were matching like order I'd shipment I'd phone number everything. The delivery boy went away as the OTP did not come to my phone number . Please ask ekart to provide me my parcel immediately . This is not only issue with me but with many people but still they are not solving or finding an alternate way for it.
              Ekart Logistics customer support has been notified about the posted complaint.
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                K
                kani kani
                Jul 12, 2022
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                Website: Fashionweeks

                I have received my product today. I have received a wrong product and that product was damaged. I want to return my product. I'm ok with refund or replace option
                Ekart Logistics customer support has been notified about the posted complaint.
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                  Z
                  Zeenat Zeeshan
                  Jul 12, 2022
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                  Address: Udhampur

                  Sir,
                  I want to state that my products from flipkart with Tracking Id FMPP[protected]
                  is showing delivered by a courier boy Satbie Sharma
                  But he didn't provide me my shipments.on 10th of july 2022
                  Requesting you to kindly takibg immediate action on this issue.

                  Regards,
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    R
                    Rockstarmeghuu
                    from Bengaluru, Karnataka
                    Jul 12, 2022
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                    Received a wrong product through your logistics, want my money back. Please refund.
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      A
                      Anandhi Velraj
                      from Chennai, Tamil Nadu
                      Jul 12, 2022
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                      Ordered 4 items in Snapdeal app but it shows delivery attemp failed.
                      No one came to deliver or contact us.

                      If i called to the given number which one is visible in Snapdeal app delivery person Jaffer ali cut my call no response.
                      so i request you to please deliver my orders as soon as possible.
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        A
                        Anandhi Velraj
                        from Chennai, Tamil Nadu
                        Jul 12, 2022
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                        Resolved

                        Address: 3/2, Veerabadaran Street Mylapore

                        Hi, mam/Sir

                        I Ordered 4 items in Snapdeal app but it shows delivery attemp failed.
                        No one came to deliver or contact us.

                        If i called to the given number which one is visible in Snapdeal app delivery person Jaffer ali cut my call no response.
                        so i request you to please deliver my orders as soon as possible.
                        Jul 12, 2022
                        Complaint marked as Resolved 
                        My complaint not resolved
                        Ekart Logistics customer support has been notified about the posted complaint.
                        Jul 12, 2022
                        Updated by Anandhi Velraj                         Ordered 4 items in Snapdeal app but it shows delivery attemp failed.
                        No one came to deliver or contact us.

                        If i called to the given number which one is visible in Snapdeal app delivery person Jaffer ali cut my call no response.
                        so i request you to please deliver my orders as soon as possible.
                        View replies
                        I have ordered some item from Happilo wensite.My Ecart tracking id - PCMP[protected]

                        My mobile number is correct for the order.

                        Mob no-[protected]

                        Today my shipment are out for delivery, delivery boy also came at my location but can not get that order because I am not receiving OTP .

                        My shipment is from Happilo (Non flipkart order), so there is no other option from my side to see/get that OTP.

                        Please help
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                          A
                          Abarna Jram
                          Jul 11, 2022
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                          I should have received my order by yesterday. But the delivery partner keep telling that he have generated OTP that I am not receiving it. I am receiving the OTP from all other websites except this. No human contact in customer care number and also they don't have the second option to verify a customer. The worst experience ever i had.
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            D
                            dhruvjdhan
                            Jul 11, 2022
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                            Delivery cancelled - OTP not received

                            Address: Yelahanka, Bangalore

                            Today the delivery was supposed to happen for the Perfume but the delivery got cancelled due to OTP. I haven't received any OTP on my phone for the order. Could anyone please assist on this.

                            Courier: 1392184_EMIZ-BLR10897
                            Tracking ID: WSPP[protected]

                            I tried to inform the courier also via the tracking page but there also my complaint is not registered due to the OTP issue. I am not receiving any OTP from...
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                            N
                            naman khator
                            Jul 11, 2022
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                            Tracking ID: WSPP[protected]
                            Phone: [protected]

                            The delivery person is asking for OTP but I have not received any OTP.
                            I showed him the tracking page with my name and my ID but still, he won't give the order.

                            https://ekartlogistics.com/shipmenttrack/WSPP[protected]
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              S
                              Shumfa12
                              from Yamuna Nagar, Haryana
                              Jul 11, 2022
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                              Address: #1375, Yamuna Nagar

                              I had ordered a watch rs.2000
                              But i not get my order till now
                              I have ordered it. On 26th of may, 2022
                              I want my order or give me refund

                              I WANT MY REFUND RS.2000
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                B
                                Bunny3110
                                Jul 11, 2022
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                                Order ID 5260224
                                Tracking ID WSPP[protected]
                                The product is not delivered due to OTP issue
                                I did not recived any text message from Ekart about my order
                                Please send OTP as soon as possible
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  J
                                  Jitu Singha
                                  Jul 10, 2022
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                                  Order could not be delivered as otp couldn't generated. Delivery guy checked and called the registered number which was positive but still otp could not be generated and delivery went undelivered.
                                  Self also received a confirmation message today morning regarding the delivery.
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    A
                                    Ananya Jena
                                    Jul 10, 2022
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                                    Please provide me information regarding this tracking number [protected] .
                                    I only received text for payment confirmation with this tracking ID but no updates after that..nd even I logged in into tracking site it just says last update on the date I placed order.
                                    Kindly help me resolve this issue
                                    Thank you
                                    +1 photos
                                    Ekart Logistics customer support has been notified about the posted complaint.
                                    Jul 10, 2022
                                    Updated by Ananya Jena                                     This image is the screenshot of the only text confirmation I received on payment.

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