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Ekart Logistics Complaints & Reviews

www.ekartlogistics.com
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Updated: Jan 10, 2026
Complaints 5472
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227
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 120

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Yashbans Farms
Jul 21, 2022
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I received a package claiming to be mine and the ekart service provider forced me to pay 780 rs. For something I had not ordered. Absolute harassment
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    Saharansunil
    Jul 20, 2022
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    Address: Rawatsar, rajasthan

    I have order an item from lee.com and the courier service company is ekart logistic.
    But the oreder is not deliverd to me and they updated the status that order undelivered due to incomplete address while my address has all the information needed. Also their delivery representative is not responding to my call.
    And complaint number are showing that the number is not valid
    Ekart Logistics customer support has been notified about the posted complaint.
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      Kongara hari naidu
      Jul 20, 2022
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      Address: Sri Bhargava enterprises, naer Sri devi children hospital, Yellanur road , TADIPATRI, ANANTHAPUR district, Andhra Pradesh.pin code:: 515411

      I have ordered some item bearing I’d::[protected]
      Which also bearing the tracking I’d:: SRTP[protected]
      I didn’t get any call from your sevice man.
      But they are saying that we have called from 3 days. They are saying that my number is unreachable.
      Today I went to my nearest office and I asked about the product. They are saying that, it has already been rejected.
      I want my parcel back to my address. My phone number is [protected], [protected]
      Ekart Logistics customer support has been notified about the posted complaint.
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        D
        Deep32396
        Jul 20, 2022
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        Address: #166 Sheikha Mohalan

        I placed order of three item on 13th july 2022. in the shopsy app shown your item delivered on 18 july 2022 but I didn't receive any of order item. order id is OD[protected] and I paid through Flipkart Pay Later (total amount 807) please solve my problem and My product should be delivered to me otherwise my payment should be refunded.
        Ekart Logistics customer support has been notified about the posted complaint.
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          S
          Siyavikas
          from Bhopal, Madhya Pradesh
          Jul 19, 2022
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          Pls return And Refund my money
          +1 photos
          Ekart Logistics customer support has been notified about the posted complaint.
          View replies
          I don't order this. So I want to refound

          Totally Different Products Received - Comment #4027848 - Image #0
          Totally Different Products Received - Comment #4027848 - Image #1
          Totally Different Products Received - Comment #4027848 - Image #2
          Reply
          I don't like this

          Totally Different Products Received - Comment #4027850 - Image #0
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            C
            Coverking [Rajjdoot]
            Jul 19, 2022
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            Address: Mumbai, nalasopara west

            I ordered Zomato raincoat as I work as Zomato delivery executive i paid rs 254 online and it is showing delivered on July 6, 2022 by ekart but I haven't received, ekart is fraud as there is no any customer support number totally fraud
            Tracking I'd SRTP[protected]
            I don't think so that I am going to receive because you ekart are fraud people u can't help a customer i will never suggest anyone to use ekart i am going to file a case on ekart
            Ekart Logistics customer support has been notified about the posted complaint.
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              I
              Indrajith A
              from Kollam, Kerala
              Jul 19, 2022
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              Address: F-22 BR Choudhary Road Ram Nagar Govindpuri,Jaipur,Rajasthan-302019

              13th july 2022 i ordered a smart watch worth Rs.1599 from g-rockyy.myshopify.com and the product was delivered today 4pm (19th july 2022) . Its a cash on delivery mode of payment and after getting the product i opened it and it was shocking it contains a old damaged analouge watch.at that time i called the delivery boy to return the shipment because shopping site only allows return through delivery executives and the delivery executive talking like teasingly me. So i want the full refund of my order.
              order id : NMBC[protected]
              My number : [protected]
              Delivery executive called me from this number : [protected]
              bill and product details attached to this.And i adding the orginal watch photo when i took a screenshot before booking/entering the site.
              +5 photos
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                S
                Shashank Mashetty
                Jul 19, 2022
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                My product with order id #OD[protected] with tracking id SRTC[protected] has arrived already at my city. But I didn’t get any contact details of the courier not did they once even try to contact me to attempt delivery. Even after this when I visited Ekart courier centre several times they are not ready to give my parcel. They are giving me some or the other excuses to handover my parcel. This is very pathetic. Ekart has the worst service to provide for their customers. Ekart don’t even has its customer support number to complaint them.
                Ekart Logistics customer support has been notified about the posted complaint.
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                  L
                  Lakshmi sivaganesh
                  Jul 19, 2022
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                  I have order gift product on 3th June 2020 expected deliver date was on 18th June 2020 of worth Rs950..My tracking number is WSPP[protected] which was prepaid order & Current status of my shipment is showing as delivered with is fake update & physically I haven't received my order secondly shipment received by name of Farzana and delivery boy contact number is not available.. so i need immediate action on my case
                  +1 photos
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                    S
                    Saranya Rajagopalan
                    Jul 18, 2022
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                    Address: Plot No 20/1, Pillayar Koil Street, Kanagam, Tharamani, Chennai -600114

                    The courier guy has been repeatedly asking for otp. What is the point of making payment and giving the address then ? I am an NRI trying to order to my local address and there should be some flexibility. The guys and goes back Inspite if showing the bill and order name, address etc. need order SRTP[protected] to be delivered asap
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      S
                      shreeya chaukhyali
                      Jul 18, 2022
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                      Address: Mohammadabad farrukhabad 209651

                      I order a parcel from flipkart whose status in app is delivered on 10july but i haven't received parcel till date.it happens with almost every prepaid parcel of mine. Order no is Fmpp[protected]. return period of parcel is going to expire tomorrow bt till date i dont have received parcel. How i m going to return it in case i dont like the quality or have any issue with delivered product.
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        Kava Bhavesh
                        Jul 18, 2022
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                        Address: 174 gokuldham society andada,ankleshwar

                        My order delivery date is 17 july but not timely delivered my order, please early delivery on my order
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          Shankar07
                          Jul 18, 2022
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                          Address: Nattarasankottai

                          Delivery agent has called on Thursday and told that the product will be delivered today, hasn’t received the package yet, but received message Asif the package is delivered. Tracking I’d is MYNP[protected]
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            M
                            mayank kapur
                            Jul 18, 2022
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                            Package ordered on 29th June 2022 for delivery on 30th June got cancelled multiple times due to non-delivery even after reaching the nearest hub.
                            Order again on 4th and had to be cancelled after reaching nearest hub.
                            Order third time on 14th July after waiting for 10 days and still undelivered and resting in nearest hub.
                            Delivery agent assigned for first and third time refused to deliver and returned the package back without making any effort to reach customer.

                            Tracking ID: FMPP[protected], FMPP[protected], FMPP[protected]

                            Address is in Faridabad main city but arrogant delivery agents refusing to deliver.
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              surjodgp
                              from Indore, Madhya Pradesh
                              Jul 18, 2022
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                              Resolved

                              Address: 424/3, Gali No 3, Malviya Nagar, Barfani Dham, Indore - 452011, MP
                              Website: ekartlogistics.com/shipmenttrack/SRTP4051065445

                              Regarding late delivery,

                              Product shipment was created on 14th July but still not delivered why is that, and why they keep products with them for the deliver.
                              There is not hard and fast rule to wait till expected delivery date, they can give early so that customer is happy.
                              Other shopping site delivers fast. Ecart team should really work on this.

                              Tracking ID:
                              SRTP[protected]
                              Merchant: Shiprocket
                              Aug 1, 2022
                              Complaint marked as Resolved 
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                N
                                nabanita borah
                                Jul 18, 2022
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                                Address: Kamalpur baihata Assam Ekart office kamrup district

                                I haven't not received my delivery item.because delivery boy text delivered msg without deliverd my

                                order
                                which was by Ankur Jyoti deka.he is totally fraud.plz help me.i haven't RCV my item.order no-120687975440678441203.one month passed away.still he is not. Receiving my phone also.office adress-Baihata chariali ekart office.pin-781381.delivery boy phone number -[protected].its my Myntra order.
                                +1 photos
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                                  A
                                  abhijeetkumar1327
                                  Jul 18, 2022
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                                  Resolved

                                  My tracking number FMPC[protected] and not received my product your delivery agent not coming to my proper address he told me 3 km from my home
                                  Jul 18, 2022
                                  Complaint marked as Resolved 
                                  Your delivery agent not coming my proper address he told me 3km come to my home
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    N
                                    Niranjan Biswal Dhoni
                                    Jul 18, 2022
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                                    Address: At-Sukida Po-Machhagaon PS-Balikuda Dist-Jagatsinghpur State-Odisha Pin-754119

                                    Flipkart Was Made Return Request For My Apple I Phone And He Gave Aproval And Give 16July As Expected Date For Pickup But The Courier Has Not Pickup That Item And He Gave Me Mor And More excuse
                                    Where Flipkart Was Gave Return Aproval Then What Problem Are Facing The Ekart Whistmaster It's Totally Planning To Not Picking My Product
                                    Please Take Action Against Him
                                    +1 photos
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                                      Niranjan Biswal Dhoni
                                      Jul 18, 2022
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                                      Address: Ekart Logistics At-Sukida PO-Machhagaon PS-Balikuda Dist-Jagatsinghpur State-Odisha Pin-754119

                                      Flipkart Was Made Return Request For My Apple I Phone And He Gave Aproval And Give 16July As Expected Date For Pickup But The Courier Has Not Pickup That Item And He Gave Me Mor And More excuse
                                      Where Flipkart Was Gave Return Aproval Then What Problem Are Facing The Ekart Whistmaster It's Totally Planning To Not Picking My Product
                                      Please Take Action Against Him
                                      +1 photos
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                                        N
                                        nilanjana.chakrabarty
                                        from Silchar, Assam
                                        Jul 18, 2022
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                                        Address: C/O- Arijit Chakrabarty, 1st Link Road, Lane-4, H/N-34A, Silchar, Pin-788006

                                        Message came on 17.7.2022, that product was out for delivery, but not delivered yet. No call was from delivery boy. But today on 18.7.22, I have received message that product delivery failed.
                                        Ekart Logistics customer support has been notified about the posted complaint.
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