Ekart Logistics Complaints & Reviews

Order ID-OD[protected]

The delivery agent came when I was not at home. So could not give box of return item. When I asked him if he can come after 1 hour, he said no and left. So I couldn't buy the prepaid item. If such delivery agents come, we lose our money's worth. So they call me tomorrow and inform me that I have to bring home the item I ordered.

Ekart employee call me tell that your order will deliver on 1st of September but yet they are not delivered it.

Tracking ID MYSP[protected]

My tracking id is SRTP[protected]

My mobile number is correct for the order.
Today my shipment is out for delivery, delivery boy also came at my location but can not get that order because I am not receiving OTP .

My shipment is from shiprocket (Non flipkart order), so there is no other option from my side to see/get that OTP.

You do not have any customer support also to get it solved.

This issue is faced by many people today. It is not only with me.

Please check this and provide me with my delivery OTP immediately, so that I can take my orders. Delivery boy is in contact with me.

AWB - SRTP[protected]

Shipment Order was placed on Aug 25 and Shipment was picked on Aug 26.

The Status is still showing as "Shipment to be picked" and there is no response from eKart.

Need Support and Investigation.

My order not being delivered and I visited ekart logistics to find out the contact details,
Out of 3 numbers 2 are not in service and the 3rd one associated with Flipkart but not responding.
Finally I sent an email to both the email addresses found from ekart home page, received a delivery failure alert as both the IDs does not exist.

Sir
Mein ek delivery boy hu or aapke company me hi kaam karta hu. Lakin mein MungerCityhub Mein Aapka jo Time leader hai Nitin sir unka language bhout hi galat hai or o har baat pe gali or larke log par hath uta dete hai lakin koi kuch nahi bolta hai q ki log unka respect karta hai isliye sir please aap is baat par vichar kare nhi to agar Nitin ke dura hamara jida utpiran Kiya gya to majburan Hame police ke paas Jana hoga

I ordered a shoe of Campus brand in Flipkart app. I got it delivered but when I opened the package the item was of different brand and it was used and damaged also. Immediately I requested return. When the delivery guy came to take the item he told me that he would take it but would return if my refund gets cancelled because I am giving wrong and used product. He was rude. He took the item and next day I found the same package just in front of my house as if it was a newspaper. He literally threw off that item and my refund was cancelled.
Immediately i contacted the flipkart customer support and they resolved my matter and assured me my refund even the seller approved my refund request. My refund was rescheduled but the same delivery guy called me
(Phone no. Of ekart delivery boy- [protected] ) and told me that he won't take the return then he didn't come and my pickup was rejected. I am frustrated and literally pissed off by the behaviour of delivery boy. I want to get my issue resolved as soon as possible and take some strict against that delivery boy.

सेवा में
Consumer Complaints Team
मैंने 27/08/22 को Flipkart से फोन Oder किया Realme 8s 5G 128 gb उसका Delivery का तिथि 30/08/22 था लेकिन Deliver नहीं किया गया और Status पर PIN और पता Mismatch दिखा रहा है जबकी इस पता पर समान Deliver हुआ है। Oder ID No-OD[protected] और Ekart ID no- FMPP[protected] है सारा दस्तावेज संलग्न है । अतः इसकी जांच कर जल्द से जल्द Delivery करने की कृपा की जाय इस तरह की दिक्कत दोबारा न हो इसके लिए दोषी को कड़ी से कड़ी दंड हो धन्यवाद

भास्कर कुमार
Mob No-[protected]
Email- [protected]@gmail.com

I got the call from the delivery agent regarding the delivery of the product. But I was unable to attend the call. Later I received the message of product delivered but I didn't receive the product yet. I tried to contact the agent but the call didn't connect

Tracking id SRTP[protected]. Was expecting delivery on Monday 29th August, 2022. Today its 30th August, 2022, Still there is no update or communication regarding the delivery

I had ordered the product which ekart refused to deliver the products.

Cash counter sumant rajput abused wish master dharmendra please support

I am a flipkart plus member and a regular user of myntra and was very happy with the services all these years.

But recently with ekart courier, things have changed drastically. Parcels are not delivered on time, delivery boys are rude and i had a return order of a product on flipkart but the ekart guys kept on cancelling the return order for 3 times and finally the app did not allow me to place cancel order any more.

Product picked up nd not submit the product to office

I have been continuously trying to track my order but i failed many times. In the official website it says that there is some issue with the tracking Id.
But is tracking id is correct. i want to track my order.

Sir, My name is Praveen kumar. I have ordered a exchange item from myntra my tracking number is MYNR[protected]. Today your delivery boy his name was RAVI KUMAR try to deliver me a tear packet and wrong item so I did not received that item. And now I got a message that your item is delivered, so please take action against ravi kumar and solve my problem. Thank you

Please deliver my product...oder id=OD[protected]...

My delivery date today but my product earphone not got yet

I am a delivery boy at ekart ( cabt ekart Mairwa-Siwan). I am working in this office from last 1 years and there was no complaint about me. but after new manager named bikash singgh handed over this office his behaviour is so rude to me. he always use to talk abusive to me. today he absued me and told me that no need to come office from tomorrow, when I asked for reason he got angry and started saying and unreliable matters and blaming on me. i don't know where to go to report for this, I am writing my complain with hope of help.

Recieved wrong product and i want to return and i want to get refund