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Ekart Logistics Complaints & Reviews

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Updated: Dec 1, 2025
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Ekart Logistics reviews & complaints page 121

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A
aditya.k
Jul 10, 2022
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Delivery OTP issue........

My tracking id's are WSPP[protected] and WSPP[protected].

My mobile number is correct for both the orders.
Today my 2 shipments are out for delivery, delivery boy also came at my location but can not get that order because I am not receiving OTP .

My shipment is from pickrr (Non flipkart order), so there is no other option from my side to see/get that OTP.

You do not have any customer support...
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R
rohitojha
from Mumbai, Maharashtra
Jul 9, 2022
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Address: N10/7 Telco Jamshedpur

As today one of my product will go in return policy and also time alloted for pickup..

Out for Pickup: SF Sonata Fibre Digita... with tracking ID FMPR[protected] from flipkart.com, will be picked up before 7pm today by an EKART Wish Master (call [protected], PIN 490). Keep the product ready with all accessories and tags for verification.

But after 9PM delivery boys not came for taking.. so many time I did call and again and again saying I am in barinagar ..

Are we have no work except waiting...

Need to improve service... Also from today onwards I will not purchase any product from Flipkart...

And also I will complaint in consumer court..
+1 photos
Ekart Logistics customer support has been notified about the posted complaint.
Jul 09, 2022
Updated by rohitojha
Complaint is still open
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    Akhil NEERUKONDA
    Jul 9, 2022
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    I was supposed to recieve my package yesterday 8th July and now the status say's I've been reached out for which i wasn't. It was raining in Hyderabad and i did not receive any call from the executive of ekart.

    On 9th of july I recieved the same undelivered message because they weren't able to reach me. I'm right at my house since one week
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      Anshul Dahiya
      Jul 9, 2022
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      I ordered from my jewels (order no. 70486), but did not get oTp. Please provide me OTP so that I can receive my order.
      Ekart Logistics customer support has been notified about the posted complaint.
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        A
        Abhaypnd182
        from Mirzapur, Uttar Pradesh
        Jul 9, 2022
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        Out for Pickup: Mr Bhoot Dancing Cactu... with tracking ID FMPR[protected] from flipkart.com, not picked up for against return
        Ekart Logistics customer support has been notified about the posted complaint.
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          Suriya KSM
          Jul 9, 2022
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          I've ordered a product in Flipkart on 5th July 2022 order Id:FMPC[protected]. The expected delivery was 7th July. On that day the delivery person called me evening 8:16 pm. I was unable to pickup the call. So he left with my package to the store. Then afterwards I called him and asked him where my package was and when will I get it. He said I called you once you didn't respond. So I left with the package to the store. Then I asked him why didn't you call me again, he told me like I'll not make call second time If you pick up while I call you the first time, I will come, if not, I leave. Then I hang up tha call.
          Next day 8th July I've seen the notification of my package is out for delivery but no one called me for the package then afterwards when I was tracking my package in the ekart website, that shows the status of the package is undelivered due to the cash on delivery amount is not ready. None of the delivery person called me but how could they update the status as cash on delivery amount is not ready.
          Ekart Logistics customer support has been notified about the posted complaint.
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            A
            Anjeeta P
            Jul 8, 2022
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            Tracking detail WSPP[protected], I didn't receive my parcel, Delivery executive came to my home, He said he cant deliver as the mobile number mentioned was wrong. Hence OTP didn't came to my mobile Number .
            May i know when delivery will happened without any OTP.
            If not planning to deliver, please initiate refund.
            its more than 2 Months now
            Ekart Logistics customer support has been notified about the posted complaint.
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              T
              The dawg
              from TINSUKIA, Assam
              Jul 8, 2022
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              Address: Assam, Tinsukia

              The experience has been the absolute worst so far..
              The courier office confirmed the delivery of the package without my permission and now I have already received more than two automated calls saying that I have received my package even though I haven't...
              They have so much power in their hands that they can confirm delivery of any order on their own, there is not even OTP system to keep them disciplined...
              The entire system is just corrupt...
              This courier service is the worst courier I have experienced so far
              Ekart Logistics customer support has been notified about the posted complaint.
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                S
                SumanSarma123
                from KHOWAI, TRIPURA, Tripura
                Jul 8, 2022
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                Address: SBI CSP, TRTC ROAD, GANKI, Near Tripura State Co-Oparative Bank LTD., KHOWAI, TRIPURA, PIN - 799201

                I ordered an item on 17-june-2022 on Amazon and shipped on 18-june-2022 by your courier. When I track it by your website, there is showing order reject but when i contact amazon customer service they told me order will be delivered by 5-june-2022 but i did not get my order yet! So, please help me about this order. I request you.

                Tracking Id - NMBP[protected]
                Name - Suman Kumar Sarma
                Mobile - [protected] / [protected]
                Email Id - [protected]@gmail.Com
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                  J
                  Jopkfoom
                  Jul 8, 2022
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                  Address: Mumbai

                  Service support team[protected] My product not delivered to me but i got email that it is delivered

                  Out for Delivery (Replacement): Chkokko Men Black Soli... with tracking ID MYNP[protected] from myntra.com will be delivered on successful pickup verification, today by an EKART Wish Master (call [protected], PIN 140). Keep the product ready with all accessories and tags for verification.

                  Delivered: Chkokko Men Black Soli... from myntra.com was...
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    J
                    Jopkfoom
                    Jul 8, 2022
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                    Address: Mumbai

                    My product not delivered to me but i got email that it is delivered

                    Out for Delivery (Replacement): Chkokko Men Black Soli... with tracking ID MYNP[protected] from myntra.com will be delivered on successful pickup verification, today by an EKART Wish Master (call [protected], PIN 140). Keep the product ready with all accessories and tags for verification.

                    Delivered: Chkokko Men Black Soli... from myntra.com was..k
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                      J
                      Jopkfoom
                      Jul 8, 2022
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                      Address: Mumbai

                      My product not delivered to me but i got email that it is delivered

                      Out for Delivery (Replacement): Chkokko Men Black Soli... with tracking ID MYNP[protected] from myntra.com will be delivered on successful pickup verification, today by an EKART Wish Master (call [protected], PIN 140). Keep the product ready with all accessories and tags for verification.

                      Delivered: Chkokko Men Black Soli... from myntra.com was...yet
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        J
                        Jopkfoom
                        Jul 8, 2022
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                        Address: Mumbai

                        My product not delivered to me but i got email that it is delivered

                        Out for Delivery (Replacement): Chkokko Men Black Soli... with tracking ID MYNP[protected] from myntra.com will be delivered on successful pickup verification, today by an EKART Wish Master (call [protected], PIN 140). Keep the product ready with all accessories and tags for verification.

                        Delivered: Chkokko Men Black Soli... from myntra.com was.
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          H
                          hkjfeb16
                          from Mathura, Uttar Pradesh
                          Jul 7, 2022
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                          My product not delivered to me but i got email that it is delivered

                          Out for Delivery (Replacement): Chkokko Men Black Soli... with tracking ID MYNP[protected] from myntra.com will be delivered on successful pickup verification, today by an EKART Wish Master (call [protected], PIN 140). Keep the product ready with all accessories and tags for verification.

                          Delivered: Chkokko Men Black Soli... from myntra.com was delivered by Ishwar Dayal. Click to give feedback: http://ekrt.in/3UAChENNNN

                          I am unable to reach delivery person. Please help me get my product delivered.
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            B
                            Bindu devraj
                            Jul 6, 2022
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                            Hello,
                            I recently ordered jacket from myntra, the delivery is on ekart. It's showing that the jacket has been delivered on Sunday (3rd July) by H.S.Gowtam. but, i have not received any parcel.
                            Here is the tracking ID, MYSP[protected]. Kindly, look into this issue as early as possible

                            Thank you
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              A
                              Acpratnesh
                              Jul 6, 2022
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                              Address: 191/71 shantinagar, Jhalwa prayagaraj

                              My self ratnesh shukla from prayagaraj.i have order a product from Flipkart my order has not given me but in my profile status of product is deliverable.how it can possible it is the big mistake by ekart so solve my problem
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                B
                                Bhavani Ss
                                from Chennai, Tamil Nadu
                                Jul 5, 2022
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                                Refused product verification for open box delivery (mobile) and asked got my personal number

                                Address: Pattabiram chennai
                                Website: Ekart logistics

                                My details: Bhavani, Pattabiram, chennai thiruvallur, 600072
                                Order details: Mobile phone, delivered on Wednesday 29/06/22 at 7.45pm.

                                Order ID - OD[protected]

                                Things happened during delivery:

                                The delivery person DEEPA called and asked my personal number since she given the product to Gomathi Vivek. But Gomathi Vivek was not calling to inform me about out of delivery. Later I tried...
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                                Nishta06
                                from Hyderabad, Telangana
                                Jul 5, 2022
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                                My order was shipped on 5th May through insta shop and on May 9th it’s declared as RTO in chennai even though the delivery location was to Hyderabad. It’s been two months and the order worth is 3k inr and it’s from South Korea and it’s a one time purchase, you can understand my grievance please look into this.My order id : [protected]
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  Dipti Gorai
                                  from Durgapur, West Bengal
                                  Jul 5, 2022
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                                  Address: Rajbandh, Durgapur-12

                                  4th july is the delivery date of my order FMPC[protected] but the delivery boy came after the delivery time & I wasn’t home on that time so I told him to come next day but he called me again and told he has target so I have to take the order then he paid by himself & kept the order & I didn’t received the order yet. So I told him come tomorrow, arrange the delivery date tomorrow means that’s it . I don’t want to hear about his target & faced all these hassle & now he have my parcel & I don’t like to some other person can have my parcel . This is ### Ekart you should solve this problem & told all the delivery boy not to hassle CUSTOMER .
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    Bhavani Ss
                                    from Chennai, Tamil Nadu
                                    Jul 4, 2022
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                                    Address: Chennai thiruvallur avadi

                                    The delivery executive Deepa was supposed to deliver my product which is a mobile device and Flipkart sent me message that I should verify the product by opening it and then share the OTP. The delivery executive exchangeed the product with other person who was GOMATHI VIVEK and this person was not responding to calls and was not calling me back. The delivery timing reached 7.30 pm and finally the person reached but refused to open box and forced me to give the OTP. She was mocking me and harrassing. She said .e to buy offline store and threw the box.
                                    Next week, i order two products which were not delivered and kept at the nearest hub for more than two days and i didn't receive any refund for the products cancellations
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