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Ekart Logistics Complaints & Reviews

www.ekartlogistics.com
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Updated: Feb 27, 2026
Complaints 5507
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228
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 124

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S
Sayyad Boy Siran
Jul 13, 2022
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Address: H.No 650, Sanjay Colony Arthala Mohan Nagar Near Chand Masjid Ghaziabad 201007

I have ordered a product which tracking id FMPP[protected]. I was tracking my product on Ekart product is showing as delivered on 12-july-2022 Evening 5:23 but product has not been delivered.
please resolve my issue

Order Name - Zeenat
Contact No [protected], [protected]
Tracking Id:- FMPP[protected]
Ekart Logistics customer support has been notified about the posted complaint.
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    A
    arunav11
    from Gaya, Bihar
    Jul 13, 2022
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    I ordered phone covers from zapvi . it is going to delivered by ekart but its not delivered yet, and ekart is not responding, and it shows that it is delivered . but i didnt got my parcel
    Ekart Logistics customer support has been notified about the posted complaint.
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      S
      Shuhel
      Jul 13, 2022
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      Dear sir/mam,

      I am one of delivery rider in Ekart logistics at Nadiad. With agreement from all riders in Nadiad, we would like to report an abusive behaviour of Paresh Bhai parmar.

      He tend to be aggressive and very verbally abusive towards us. Making work environment very depressing to work. He has been misusing his power over us continuesly threatening to fire us from our position over very minor misspoken word/mistake . We demand his removal/suspension from work.

      Please do not reveal identity of any o[censored]s wanting to report.

      If I am writing to wrong email, please tell me where to complaint towards such issues
      Ekart Logistics customer support has been notified about the posted complaint.
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        T
        Taniisha Saravanakumar
        Jul 12, 2022
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        I ordered from myntra.. The delivery person sent the otp but I didn't get it but the number is correct.. Please help me get my shipment
        Ekart Logistics customer support has been notified about the posted complaint.
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          S
          Sailaja Garikina
          Jul 12, 2022
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          Address: Visakhapatnam

          The order id SRTP[protected] is not delivered its been almost 3 weeks it reached the destination and the delivery person called me only once when am not available and told to call him next day but he didnt now its is automatically marked RTO. Please call to the provided number in the courier
          Ekart Logistics customer support has been notified about the posted complaint.
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            D
            DivyaRaavi
            Jul 12, 2022
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            Order no : 5870, booked product on 19 June, but product was not yet delivered and no update on the product, will I get the product ?? If no then please cancel product
            Ekart Logistics customer support has been notified about the posted complaint.
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              S
              Sachin2690
              Jul 12, 2022
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              My mobile number is correct for the order.
              Today delivery boy came at my location but cannot gave the order because I didn't received the OTP.

              My shipment is from pickrr (Non flipkart order), so there is no other option from my side to see/get that OTP.

              You do not have any customer support also to get it solved.

              This issue is faced by many people today. It is not only with me.

              Please check this and provide me with my delivery OTP immediately, so that I can take my order. Delivery boy will come again tomorrow.

              Tracking ID - WSPP[protected]
              Order ID - 1158230
              Ekart Logistics customer support has been notified about the posted complaint.
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                S
                sabarinathjp
                from Kollam, Kerala
                Jul 12, 2022
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                I have ordered a product through invella website. The delivery was made through ekart logistics, but they asked for OTP for delivery. I have not received OTP, as i did not order from flipkart. They delayed the delivery due to their otp issue and the reason for not being delivered was "customer requested".

                I have not requested to deliver on a later date. The OTP issue was their problem which we do not need to bear the delivery time. This is lame and pathetic from ekart. Their support services are also bad, there are not contact numbers and support systems for them. I tried contacting them, but there is no way to connect them. Either automated call drop or no response. For a company like this, this is unbearable and pathetic. Such a shame!!
                Ekart Logistics customer support has been notified about the posted complaint.
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                  Y
                  Yogesh kumar Ghorela
                  Jul 12, 2022
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                  Address: Kotla Mubarakpur South Extension I gali no 7 1435 wazir nagar

                  [protected] this my return id courier service is bad .
                  I have various call to the courier person
                  But he is not to attend call and
                  And also not pickup the product
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    L
                    lavanshukumar
                    from Kota, Rajasthan
                    Jul 12, 2022
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                    Address: Kota

                    Dear sir, a boy come and tell me that i can't take this package due to wrong product . And tell me that raise complain again. And after he go i see that he update that's my order Dilvered. He do scam with me and take that's order himself. Please do any action against him asap. And he contact me with this number [protected] and now he is not answering my call.
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      R
                      rajat2796
                      from Ajmer, Rajasthan
                      Jul 12, 2022
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                      OTP issue

                      This is in reference with shipment WSPP[protected]. It was prepaid order and delivery guy came to our place and asked for OTP but OTP didn't came and hence he said he could not give parcel to us. Please do something....
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                      P
                      Piu Mitra
                      Jul 12, 2022
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                      Address: Ekart
                      Website: Www.Ekartlogistics.com

                      I have ordered from non flipkart app and the delivery was supposed to be today via ekart.order I'd is [protected]. Now the delivery boy called me on the phone number but in the same phone number I was supposed to receive otp. The OTP did not come but details were matching like order I'd shipment I'd phone number everything. The delivery boy went away as the OTP did not come to my phone number . Please ask ekart to provide me my parcel immediately . This is not only issue with me but with many people but still they are not solving or finding an alternate way for it.
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        K
                        kani kani
                        Jul 12, 2022
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                        Website: Fashionweeks

                        I have received my product today. I have received a wrong product and that product was damaged. I want to return my product. I'm ok with refund or replace option
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          Z
                          Zeenat Zeeshan
                          Jul 12, 2022
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                          Address: Udhampur

                          Sir,
                          I want to state that my products from flipkart with Tracking Id FMPP[protected]
                          is showing delivered by a courier boy Satbie Sharma
                          But he didn't provide me my shipments.on 10th of july 2022
                          Requesting you to kindly takibg immediate action on this issue.

                          Regards,
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            R
                            Rockstarmeghuu
                            from Bengaluru, Karnataka
                            Jul 12, 2022
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                            Received a wrong product through your logistics, want my money back. Please refund.
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              A
                              Anandhi Velraj
                              from Chennai, Tamil Nadu
                              Jul 12, 2022
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                              Ordered 4 items in Snapdeal app but it shows delivery attemp failed.
                              No one came to deliver or contact us.

                              If i called to the given number which one is visible in Snapdeal app delivery person Jaffer ali cut my call no response.
                              so i request you to please deliver my orders as soon as possible.
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                A
                                Anandhi Velraj
                                from Chennai, Tamil Nadu
                                Jul 12, 2022
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                                Resolved

                                Address: 3/2, Veerabadaran Street Mylapore

                                Hi, mam/Sir

                                I Ordered 4 items in Snapdeal app but it shows delivery attemp failed.
                                No one came to deliver or contact us.

                                If i called to the given number which one is visible in Snapdeal app delivery person Jaffer ali cut my call no response.
                                so i request you to please deliver my orders as soon as possible.
                                Jul 12, 2022
                                Complaint marked as Resolved 
                                My complaint not resolved
                                Ekart Logistics customer support has been notified about the posted complaint.
                                Jul 12, 2022
                                Updated by Anandhi Velraj                                 Ordered 4 items in Snapdeal app but it shows delivery attemp failed.
                                No one came to deliver or contact us.

                                If i called to the given number which one is visible in Snapdeal app delivery person Jaffer ali cut my call no response.
                                so i request you to please deliver my orders as soon as possible.
                                View replies
                                I have ordered some item from Happilo wensite.My Ecart tracking id - PCMP[protected]

                                My mobile number is correct for the order.

                                Mob no-[protected]

                                Today my shipment are out for delivery, delivery boy also came at my location but can not get that order because I am not receiving OTP .

                                My shipment is from Happilo (Non flipkart order), so there is no other option from my side to see/get that OTP.

                                Please help
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                                  A
                                  Abarna Jram
                                  Jul 11, 2022
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                                  I should have received my order by yesterday. But the delivery partner keep telling that he have generated OTP that I am not receiving it. I am receiving the OTP from all other websites except this. No human contact in customer care number and also they don't have the second option to verify a customer. The worst experience ever i had.
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    D
                                    dhruvjdhan
                                    Jul 11, 2022
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                                    Delivery cancelled - OTP not received

                                    Address: Yelahanka, Bangalore

                                    Today the delivery was supposed to happen for the Perfume but the delivery got cancelled due to OTP. I haven't received any OTP on my phone for the order. Could anyone please assist on this.

                                    Courier: 1392184_EMIZ-BLR10897
                                    Tracking ID: WSPP[protected]

                                    I tried to inform the courier also via the tracking page but there also my complaint is not registered due to the OTP issue. I am not receiving any OTP from...
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                                    N
                                    naman khator
                                    Jul 11, 2022
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                                    Tracking ID: WSPP[protected]
                                    Phone: [protected]

                                    The delivery person is asking for OTP but I have not received any OTP.
                                    I showed him the tracking page with my name and my ID but still, he won't give the order.

                                    https://ekartlogistics.com/shipmenttrack/WSPP[protected]
                                    Ekart Logistics customer support has been notified about the posted complaint.
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