Ekart Logistics Complaints & Reviews

Dear sir, a boy come and tell me that i can't take this package due to wrong product . And tell me that raise complain again. And after he go i see that he update that's my order Dilvered. He do scam with me and take that's order himself. Please do any action against him asap. And he contact me with this number [protected] and now he is not answering my call.

I have ordered from non flipkart app and the delivery was supposed to be today via ekart.order I'd is [protected]. Now the delivery boy called me on the phone number but in the same phone number I was supposed to receive otp. The OTP did not come but details were matching like order I'd shipment I'd phone number everything. The delivery boy went away as the OTP did not come to my phone number . Please ask ekart to provide me my parcel immediately . This is not only issue with me but with many people but still they are not solving or finding an alternate way for it.

I have received my product today. I have received a wrong product and that product was damaged. I want to return my product. I'm ok with refund or replace option

Sir,
I want to state that my products from flipkart with Tracking Id FMPP[protected]
is showing delivered by a courier boy Satbie Sharma
But he didn't provide me my shipments.on 10th of july 2022
Requesting you to kindly takibg immediate action on this issue.

Regards,

Received a wrong product through your logistics, want my money back. Please refund.

Ordered 4 items in Snapdeal app but it shows delivery attemp failed.
No one came to deliver or contact us.

If i called to the given number which one is visible in Snapdeal app delivery person Jaffer ali cut my call no response.
so i request you to please deliver my orders as soon as possible.

Hi, mam/Sir

I Ordered 4 items in Snapdeal app but it shows delivery attemp failed.
No one came to deliver or contact us.

If i called to the given number which one is visible in Snapdeal app delivery person Jaffer ali cut my call no response.
so i request you to please deliver my orders as soon as possible.

I should have received my order by yesterday. But the delivery partner keep telling that he have generated OTP that I am not receiving it. I am receiving the OTP from all other websites except this. No human contact in customer care number and also they don't have the second option to verify a customer. The worst experience ever i had.

Tracking ID: WSPP[protected]
Phone: [protected]

The delivery person is asking for OTP but I have not received any OTP.
I showed him the tracking page with my name and my ID but still, he won't give the order.

https://ekartlogistics.com/shipmenttrack/WSPP[protected]

I had ordered a watch rs.2000
But i not get my order till now
I have ordered it. On 26th of may, 2022
I want my order or give me refund

I WANT MY REFUND RS.2000

Order ID 5260224
Tracking ID WSPP[protected]
The product is not delivered due to OTP issue
I did not recived any text message from Ekart about my order
Please send OTP as soon as possible

Order could not be delivered as otp couldn't generated. Delivery guy checked and called the registered number which was positive but still otp could not be generated and delivery went undelivered.
Self also received a confirmation message today morning regarding the delivery.

Please provide me information regarding this tracking number [protected] .
I only received text for payment confirmation with this tracking ID but no updates after that..nd even I logged in into tracking site it just says last update on the date I placed order.
Kindly help me resolve this issue
Thank you

As today one of my product will go in return policy and also time alloted for pickup..

Out for Pickup: SF Sonata Fibre Digita... with tracking ID FMPR[protected] from flipkart.com, will be picked up before 7pm today by an EKART Wish Master (call [protected], PIN 490). Keep the product ready with all accessories and tags for verification.

But after 9PM delivery boys not came for taking.. so many time I did call and again and again saying I am in barinagar ..

Are we have no work except waiting...

Need to improve service... Also from today onwards I will not purchase any product from Flipkart...

And also I will complaint in consumer court..

I was supposed to recieve my package yesterday 8th July and now the status say's I've been reached out for which i wasn't. It was raining in Hyderabad and i did not receive any call from the executive of ekart.

On 9th of july I recieved the same undelivered message because they weren't able to reach me. I'm right at my house since one week

I ordered from my jewels (order no. 70486), but did not get oTp. Please provide me OTP so that I can receive my order.

Out for Pickup: Mr Bhoot Dancing Cactu... with tracking ID FMPR[protected] from flipkart.com, not picked up for against return

I've ordered a product in Flipkart on 5th July 2022 order Id:FMPC[protected]. The expected delivery was 7th July. On that day the delivery person called me evening 8:16 pm. I was unable to pickup the call. So he left with my package to the store. Then afterwards I called him and asked him where my package was and when will I get it. He said I called you once you didn't respond. So I left with the package to the store. Then I asked him why didn't you call me again, he told me like I'll not make call second time If you pick up while I call you the first time, I will come, if not, I leave. Then I hang up tha call.
Next day 8th July I've seen the notification of my package is out for delivery but no one called me for the package then afterwards when I was tracking my package in the ekart website, that shows the status of the package is undelivered due to the cash on delivery amount is not ready. None of the delivery person called me but how could they update the status as cash on delivery amount is not ready.

Tracking detail WSPP[protected], I didn't receive my parcel, Delivery executive came to my home, He said he cant deliver as the mobile number mentioned was wrong. Hence OTP didn't came to my mobile Number .
May i know when delivery will happened without any OTP.
If not planning to deliver, please initiate refund.
its more than 2 Months now

The experience has been the absolute worst so far..
The courier office confirmed the delivery of the package without my permission and now I have already received more than two automated calls saying that I have received my package even though I haven't...
They have so much power in their hands that they can confirm delivery of any order on their own, there is not even OTP system to keep them disciplined...
The entire system is just corrupt...
This courier service is the worst courier I have experienced so far