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Ekart Logistics Complaints & Reviews

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Updated: Dec 1, 2025
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Ekart Logistics reviews & complaints page 132

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G
Gangothri madhavalu
May 24, 2022
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Address: Arakkonam
Website: Ekartlogistics.com

Hi, recently i have ordered a product from shopsy, its delivery due is 21st may.today it is 24th may till now they didn't deliver my product nor even made a call by their behalf but they have updated as the product got delivered on 21st may itself.even if we try to reach them they are not responding.my tracking ID is FMPC[protected].
Jun 5, 2022
Complaint marked as Resolved 
I got the product.i have made a complain in consumercomplaints.in and also in national consumer helpline.And that worked, flipkart emailed me as we will send an replacement for that product and it reached me after 4 days.
Ekart Logistics customer support has been notified about the posted complaint.
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    Deepa Adhikari
    May 23, 2022
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    On Sunday 22 may the delivery boy call me and confirm my address and he didn't come.
    I didn't receive my order and showing delivered.
    +1 photos
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      S
      Sophie nu
      from Aizawl, Mizoram
      May 23, 2022
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      On Saturday, delivery boy called me and ask for OTP. As per him, as product will be deliver by Monday he require OTP... So, i shared OTP on Saturday, but till now product were not delivered.

      FMPP[protected]

      This is serious. Kind resolve this issue ASAP or I will raise a complaint to higher concerned.
      Ekart Logistics customer support has been notified about the posted complaint.
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        J
        Jayanta990
        May 23, 2022
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        The courrier (NMBP[protected]) should be delivered by ekart by 21st May 2022, still not delivered and also the tracking ststus is not shown.
        Can you please ask to check the courrier status and inform me ?
        Ekart Logistics customer support has been notified about the posted complaint.
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          S
          Sidharth Pradhan
          May 23, 2022
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          I had ordered a Crocs slipper from Flipkart. But when order was delivered, it was a low quality slipper by the company name "PSW" size number 6. Then, I requested a return for the product. The delivery boy from ekart came to get the product but he just clicked the photo of that product and went off saying he could only collect the product the next day according to the policy. Later that day I got a message form ekart saying the return request was rejected and the reason being "missing content" even though the product was completely intact.
          I filed the return request again and the delivery boy called me the next day saying that he had come to pick the product. But he had not come and the call was for the sake of formality. Later I again got the message that return request was rejected the reason being "I had chose to keep the product". I have again raised a return request but this time there's no response at all from ekart. This behaviour from ekart and the delivery boy is very much unexpected and inappropriate. I request my return to be completed as soon as possible.
          +2 photos
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            M
            M Abhishek
            May 22, 2022
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            I had ordered a product on 20th May and today is the expected delivery date ie. 22nd May. One of the customer care executive told me that the product is in the nearest hub. My question is it has reached the nearest hub at 3:18 am. It means 12 hours have passed but still no update and no sign of delivery. If it's in the nearest hub then why can't Ecart send a delivery person and deliver it early rather than wait till 7 pm. The product is lying in the hub of Entally and I stay in Entally. It should take hardly 10 mins to reach my address from the hub. The tracking status shows that the product has been Received at ConnectIndiaEntallyODH_KOL
            Kolkata.
            I have spoken to several customer care executives but none were able to help me. I want delivery of the product before 7 pm without fail. I have waited enough.
            +1 photos
            Ekart Logistics customer support has been notified about the posted complaint.
            May 22, 2022
            Updated by M Abhishek
            What the hell is ekart logistics doing with my product from 8:48 am till 3:26 pm today? Why has the product not been delivered? Such delays are totally unacceptable. I want the number and address of the nearest hub where the product is kept right now.

            May 22, 2022
            Updated by M Abhishek
            I want to speak to ekart logistics team
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              K
              Krish Saikia
              from Jorhat, Assam
              May 22, 2022
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              I ordered some ayurvedic medicines from Baidyanath, It was supposed to get delivered by 12th May. I got an E-mail saying that there was a delay.

              Yesterday, I tracked the product it says rto:rejected. Please look into this and deliver my medicines.
              Ekart Logistics customer support has been notified about the posted complaint.
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                B
                Beautiful Chadong
                May 22, 2022
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                Address: Khliehriat East Jaintia Hills District Meghalaya

                The delivery agent refused to deliver my order after getting my OTP, instead asked for delivery charges @300/-
                Please help.
                +1 photos
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                  N
                  Nikhil Mahar
                  May 22, 2022
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                  I am a seller and my one package from ekart is stuck for 22 days and i have received no response from ekart
                  AWB : SRTP[protected]
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                    E
                    ER.Rohit Arora
                    from Kota, Rajasthan
                    May 21, 2022
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                    Address: Flipkart

                    I ordered a table from Flipkart. and when It reached at my hometown. order cancelled by courier with comment that customer requested to cancel. they neither tried to call me nor came at my home. order was urgent for me. when i called to Flipkart they are saying for fresh order which will take time.Order ID - OD[protected]
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                      P
                      Papiya Adhikari
                      May 21, 2022
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                      Address: Baidibard.mohadole.panskura.purba medinipur.west bengal

                      My promise delivery date is 21th may.they didn't deliver my product.but letter i check its get deley next 4 days.why it's delay..my parsal is near to my native so that is this rubbish service...this is very pathetic service from ekart i never ever order from Flipkart and ekart also..
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                        Poonam Sisodiya
                        May 21, 2022
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                        Address: Mandsaur

                        I have order a item but second time not delivered...tracking show out for delivery...bt later show customer rejected...these is wrong no call no delivery...
                        +1 photos
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                          Address: Baidibard.mohadole.panskura.purba medinipur.west bengal

                          My product delivery date is today but still now it's not out for delivery.but product is received by nearest brunch...15 hous ago still now it's not updated status and not delivered my product...it's very slow service from ekart...
                          +1 photos
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                          Yuvasri22
                          from Madurai, Tamil Nadu
                          May 21, 2022
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                          I ordered my product and the sender sent it through ekart on 13th may till date it didn't reach me for the past 3 days it was at the chennai hub but today morning on 21st may when i tracked the product it says rto:rejected.without any intimation to me and to my sender they cancelled my product. I tried contacting the customer care but it says the number doesnot exist. Their customer care is horrible. I need my product. Look into the issue and deliver my product soon.
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                            R
                            Ri@
                            May 21, 2022
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                            Very rude behaviour on call towards customer
                            Ekart Logistics customer support has been notified about the posted complaint.
                            May 21, 2022
                            Updated by Ri@
                            Rude behaviour
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                              S
                              SuyashHamane
                              May 21, 2022
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                              Hello team,

                              My shipment ID: FMPP[protected], the behaviour of delivery boy was rude and he misbehaved in front my parents. Even i warn him about the implication of his behaviour in complaints he was not weird about same.

                              I want you to look into matter as this i might think twice before making any shipment through Ekart

                              Regards,
                              Suyash
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                                Yuvasri22
                                from Madurai, Tamil Nadu
                                May 21, 2022
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                                I ordered my product on 13th may till date it didn't reach me but today morning when i tracked the product it says rto:rejected.without any intimation to me and by sender they cancelled my product. Look into the issue and deliver my product soon.
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  I
                                  Ishita Mitra Mukherjee
                                  May 21, 2022
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                                  Address: 94/A Dakshinpara Main Road, Bansberia, Hooghly 712502

                                  Flipkart prepaid order id:- OD[protected] showed delivered without real delivery. The e-kart delivery boy name mentioned is Mehtab Ahmed. This means this Mehtab Ahmed stole my prepaid parcel. You should make it mandatory to give OTP to secure this type of theft.
                                  Do the needful so that I get my prepaid parcel which was my baby's diaper as soon as possible.
                                  +1 photos
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                                    V
                                    vasu nakka
                                    May 20, 2022
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                                    Hi, I placed an order with flipkart on 3rd of may but the product is not yet delivered till date(20-May-22). I checked the ekart website and it shows the status as Received by me but the product is not delivered. There is no further status after 5th May.
                                    Here is my order no:
                                    FMPP[protected]
                                    Mobile no: [protected]

                                    It's disappointing to see that there is no status update till date. Can someone look into it and do needful here.

                                    -Vasu
                                    +3 photos
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                                      J
                                      jug_nu
                                      May 20, 2022
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                                      Address: Dimapur Nagaland Ekart logistics

                                      Very very good service. Hence, I'll never order anything from flipkart again after facing such horrible, rudest behavior & disrespect. On 19 May, Rimu Singh, delivery boy of Ekart for Flipkart, of Dimapur, Nagaland, delivered my product. He was shouting & talking to me so badly bcz I gave the feedback. He warned not to write such things or else he won't deliver the products from next time, told me to take from office. He was talking very very rudely, shouting. Is it a part of his job to see the feedback and then come and shout and show rudeness to customer? People were passing by & this fellow was talking and shouting so badly, why u wrote such things, did I talk with u roughly? He talked very very rudely. Even after seeing such behavior, I only told him sorry multiple times & this fellow didn't even say sorry. He was shouting at me, talking so badly, still I didn't say him anything rudely or talked loudly. But he was talking worst while I didn't even say him anything rudely in return.
                                      On 20 May, he came for pickup, again he talked much more rudely, badly & shouted because I complaint to his office about his behaviour he showed on 19 May. He's like whenever he hears any feedback and complain about him from ekart office, he'll come & shout, talk rudely next day to me why I complaint. Office people tells him about his complain, he told he felt sorom infront of all, so next day he comes and shouts, talks rudely wit me infront of my area people to make me embarrass. Office told him that I complaint, so he came & showed much more temper, more rudeness and shouted. Is it a part of his job that after complain goes to office, he will come back and show his anger, rudeness & disrespectfully talking. He talked so badly, rudely wit me on 19 May, I didn't say him anything in return, rather told him sorry. Isn't it my consumer right to complain about such? But again he turned up with much more rudeness, anger, shouting. I too him that I wrote on feedback what was true. I didn't mention anywhere that u behaved roughly. I only wrote about the money issue. Bcz I sent the feedback, he talked so badly. Again he talked much more bad, rudely bcz I complaint for his behavior. Means it's like whenever he'll hear any complain of him & he gets to listen scolding from his office, he will come next day & shout, talk rudely show anger on me.
                                      When I told him dat he behaved with me so badly on 19 May, but he didn't even say sorry once, rather I only told sorry. He told me why will I say sorry. When he came on that day saying why I complaint of him, he was talking very disrespectfully, addressed me as 'toi' in nagamese. While we being customer give respect to delivery boys too as 'apni' and 'aap'. If he saw the feedback, he has no right to come & shout, talk so rudely with customer. I was just listening quietly. Why the hell he got angry when I complaint of him. Bcz I complaint, he got more angry. He was even saying that other delivery boys complain about me, whereas I never complaint or wrote anything bad of delivery boys. They use to say such of consumers.
                                      This type of delivery boy is very toxic Rimu Singh, he saw that complain came for him, his money deducted, office staff must have scolded him, so next day, he comes up and showed rebellious violent behaviour and rudeness to me in front of my colony people. If I complain of him again, he will again come up near my house and disrespect me in front of people, talk loudly, very rudely. A girl got such big injustice. These type of boys are toxic, he will say bad of me to other delivery agents and other people. That's what they do. Backbiting.
                                      I faced lot of humiliation and disrespect, so dear ekart, kindly take very strict and harsh action for such delivery boy who, comes and behaves so rudely, shouts and disrespect a girl after seeing feedback and hearing complaints of him.
                                      Ekart Logistics customer support has been notified about the posted complaint.
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