Ekart Logistics Complaints & Reviews

I ordered package on 24 June 2022, it expected to be delivered on 26 June 2022, order has been shipped from Farukhnagar but now stucked in Ludhiana from 25 June 2022. Till today no update has been given by message or on mail. I need that package very urgent but the Ekart Logistics don't care about consumer they are just lingering on and extended date to 29 of June 2022.. I won't order again from Flipkart .. Its my blunder that I ordered from Flipkart..

Hi,

I placed an order from Flipkart OD[protected] Asus Chrome book. The Ekart ID-FMPP[protected]. I checked the status on 27th june .it was showing out for delivery i called the delivery boy.he denied to deliver the order and asked it collect from the office.I went to office of 'Ekart in hapur ' i asked for my order .they said that the person whom it is assigned can only approve the exchange product. I waited for 1.5 hours and then delivery boy came there. i gave him my laptop which needs to be exchanged he checked and put the serial number in his app to verify the exchange product and said that serial number is not matching. i checked in his phone he has put some wrong serial number and intentionally failing it ...when i said why are you putting wrong serial number he said he knows its my job ...i asked his name He started abusing me and said ' nahi batunga nam ...nikal yha se and abusive words and tried to hit me ...Thrown my laptop and broken my earphones.
I just want to take legal action against him and will a complain in cosumer court as well .

please take an action against the Ekart office Hapur Uttar pradesh
Name of person who misbehaved - Chander

I have purchase 1 mobile from flipkart on 23 jun but till date neither we have received my product not any update on ekart site, please help on this

FMPC[protected] my ekart parcel no I am not refuse my item, but it's shows refuse it is not fair

Name of The Company - flip kart Product/Service Type- Volta's AC Order No/Transaction id- OD[protected] Date of Purchase/transaction-3/5/22 Date Of deliver-7/5/22 Date Of Return-6/6/22 Amount paid-41830/ 2270 installation Reg Mobile no-[protected] Reg email [protected]@gmail.com Present status-The consumer had ordered the AC from Flip kart but the consumer has received a damage AC.Customer applied for return on Flip kart, got his product pickup on 6th June but did not refund the money to the customer.flip kart is saying we have not received your product.consumer want refund the money

my product pickup shipment no -fmpr[protected]

Flipcart return product not pickup by ekart logistic.he is not ready to come at pickup address..from last 3 days I have facing same issue with ekart service.i got msg out for pickup and no one come for pick up then in the evening I got msg pickup rejected(product mismatched)...not happy with the service..worst service

Ekart partner didn't picked up by normal size order they said large will picked my order but the order is shown on their system but they didn't picked our product and also they didn't guide us and use very bad behaviour against us and i also talked to flipkart team they said ekart will picked my order because the dmension is in normal size so please take the action against them pin code 247667 and city roorkee and my contact no [protected]

My e kart tracking Id: FMPP[protected]
Your e kart delivery boy has not delivered the order but marked the order has delivered.

I got a message saying sadnala raju has delivered ordered please take necessary action

The ekart delivery boy called for delivery, came to the main road but not delivered the shipment, rejected the shipment delivery himself due to he was forcing me to go to collect the shipment myself. He was standing mere 100 metre distance I was told by him to collect the delivery, it was supposed to be delivered door step right, then what is the reason for rejecting.

Ekart Shipment No. WSPP[protected].
Delivery executive number [protected]
Kindly look into this matter

Order IDs: OD[protected], OD[protected], OD[protected], OD[protected].

E-Kart Delivery boy is refusing doorstep delivery, this is 4th time I am raising the complaint about the same, every time Flipkart Customer Support Executive tells me that they will share strong feedback to the courier partner and next order will be delivered at doorstep, but every time delivery boy refuses door step delivery

My home is 3-4 km away from the main city, but it falls under the same area PIN code (416707) of the main city, still he asked me to come to the main city to collect the order, I refused the same.

First time he said that he can’t come for only one delivery, second time he said he would come if he got time and then next time, he said my area is not serviceable (Which is totally wrong), Every time he gave me different reason to avoid doorstep delivery. Other delivery partners like Ecom, Bluedart, Delhivery do doorstep delivery, but only E-Kart delivery boy is having problem, also he refused to tell his name and was talking rudely. He disconnects ongoing call and doesn’t pick up my call when I call him back.

If I order something online by entering my area PIN code and if the area is serviceable, then the product should be delivered at doorstep.

I kindly request you to investigate the matter and solve my problem.

FMPC[protected] is the product id of my product from Shopsy.
Ekart is showing this product as delivered on 25 June but this product was never delivered to me.Please take strict against this complaint and resolve my issue.

I ordered on 18 th june my order no is 13821.
Tracking ID : SRTP[protected]
I haven't received my product but I got message state as delivered

I already given the complaint on my wrong delivery (Instead of Neckband the Normal headset which I got). Now I want to return it back with the refund of Rs.1500.

My order did not deliver but marked as deliver. I order it from shopsy and delivering company was Ekart logistics.

We have ordered two products in flipkart (account - [protected] mrs. Anitha) in june first week. After that it shown as delivered on june 8 through ekart by rep name balaji. But it was not delivered. But it shown as delivered on tracking. Regarding this we have registered multiple complaint through customer care. They said we have resolve it before june 22. But till now they didnt resolve that. We have directly visited ekart branch office in udumalpet, tiruppur district. There also we have complainted regarding this. They are also very lethogical didnt gave proper answer. Please help us to deliver the product as soon as possible.

HELLO TEAM
we are from sristi clothing company we were been using your logistics
we are facing issues with you. we are getting wrong products with RTO as the parcel which is not reached to customer how come the we can get worng products by RTO this is the third time raising a complaint
AWB NO SRTC[protected]
PLEASE CONTACT AS BACK WITH THIS NUMBER [protected] AND [protected]

I was supposed to receive a package from REGAL PAPER PRODUCTS through Shiprocket service on 14th June. I have not received the package yet. The delivery partner assigned was Ekart Logistics.

There were no calls made to my phone number and there were no attempts to deliver to my location. The delivery date keeps postponing every day with no progress. On tracking the order it shows Unsuccessful Undelivered. (Rescheduled to: new_date) five times now, however no delivery attempts were made to my location. The delivery location is Hyderabad and it says that it is received at AteekSaidabadODH_HYD. None of the customer service numbers nor the customer service emails of Ekart worked. The contact numbers and emails do not exist.

Hello,
Today I have received a courier, I have paid money as this on COD.
Later when I checked in my app, I never ordered for this product. As I didn't requested for this item, I need to cancel and refund to be initiated.
I have called to customer care, but I didn't get resolution.
Please do needful to resolve my issue.
Thanks,
Prathibha Pradeep
Contact: [protected]

Tracking ID: WSPP[protected]
Merchant: Pickrr Technologies Pvt Ltd
Received by: WSP : orca whale inc
Expected on: Tuesday 21 June 2022, 01:00 PM

Expected delivery of the order was on 21st June 2022, but it still hasn't been recieved. When I checked the site, with my tracking ID it shows Marked RTO: ORDER_REJECT. I want the order as early as possible as I have already paid the fees for the same.

Date Time Place Status
Saturday 11 June 12:19:53 PM TIRUPUR Shipment Created
Saturday 11 June 12:20:38 PM Coimbatore Dispatched to Motherhub_COI
Wednesday 15 June 11:39:18 PM Coimbatore Marked RTO: ORDER_REJECT

Kindly resolve this issue.

Sir,
I want to state that my two products from flipkart with Tracking ID FMPP[protected]
FMPP[protected]
is showing delivered by a courier boy Prakash Kumar Paul.
But he didn't place any call to me and he didn't provide me my shipments.
Requesting you to kindly take immediate action on this issue.

Regards,
Laxmi Kant Mahato
ph- [protected]