Claimed

Ekart Logistics Complaints & Reviews

1
Updated: May 5, 2026
Complaints 5530
Resolved
228
Unresolved
5302
Contacts

File a complaint to Ekart Logistics

Having problems with Ekart Logistics?

File a complaint and get it resolved by Ekart Logistics customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Ekart Logistics reviews & complaints page 138

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
Yuvasri22
from Madurai, Tamil Nadu
May 21, 2022
Report
Copy

I ordered my product and the sender sent it through ekart on 13th may till date it didn't reach me for the past 3 days it was at the chennai hub but today morning on 21st may when i tracked the product it says rto:rejected.without any intimation to me and to my sender they cancelled my product. I tried contacting the customer care but it says the number doesnot exist. Their customer care is horrible. I need my product. Look into the issue and deliver my product soon.
Ekart Logistics customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Ri@
    May 21, 2022
    Report
    Copy

    Very rude behaviour on call towards customer
    Ekart Logistics customer support has been notified about the posted complaint.
    May 21, 2022
    Updated by Ri@
    Rude behaviour
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      SuyashHamane
      May 21, 2022
      Report
      Copy

      Hello team,

      My shipment ID: FMPP[protected], the behaviour of delivery boy was rude and he misbehaved in front my parents. Even i warn him about the implication of his behaviour in complaints he was not weird about same.

      I want you to look into matter as this i might think twice before making any shipment through Ekart

      Regards,
      Suyash
      Ekart Logistics customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Y
        Yuvasri22
        from Madurai, Tamil Nadu
        May 21, 2022
        Report
        Copy

        I ordered my product on 13th may till date it didn't reach me but today morning when i tracked the product it says rto:rejected.without any intimation to me and by sender they cancelled my product. Look into the issue and deliver my product soon.
        Ekart Logistics customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          I
          Ishita Mitra Mukherjee
          May 21, 2022
          Report
          Copy

          Address: 94/A Dakshinpara Main Road, Bansberia, Hooghly 712502

          Flipkart prepaid order id:- OD[protected] showed delivered without real delivery. The e-kart delivery boy name mentioned is Mehtab Ahmed. This means this Mehtab Ahmed stole my prepaid parcel. You should make it mandatory to give OTP to secure this type of theft.
          Do the needful so that I get my prepaid parcel which was my baby's diaper as soon as possible.
          Ekart Logistics customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            vasu nakka
            May 20, 2022
            Report
            Copy

            Hi, I placed an order with flipkart on 3rd of may but the product is not yet delivered till date(20-May-22). I checked the ekart website and it shows the status as Received by me but the product is not delivered. There is no further status after 5th May.
            Here is my order no:
            FMPP[protected]
            Mobile no: [protected]

            It's disappointing to see that there is no status update till date. Can someone look into it and do needful here.

            -Vasu
            Ekart Logistics customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              jug_nu
              May 20, 2022
              Report
              Copy

              Address: Dimapur Nagaland Ekart logistics

              Very very good service. Hence, I'll never order anything from flipkart again after facing such horrible, rudest behavior & disrespect. On 19 May, Rimu Singh, delivery boy of Ekart for Flipkart, of Dimapur, Nagaland, delivered my product. He was shouting & talking to me so badly bcz I gave the feedback. He warned not to write such things or else he won't deliver the products from next time, told me to take from office. He was talking very very rudely, shouting. Is it a part of his job to see the feedback and then come and shout and show rudeness to customer? People were passing by & this fellow was talking and shouting so badly, why u wrote such things, did I talk with u roughly? He talked very very rudely. Even after seeing such behavior, I only told him sorry multiple times & this fellow didn't even say sorry. He was shouting at me, talking so badly, still I didn't say him anything rudely or talked loudly. But he was talking worst while I didn't even say him anything rudely in return.
              On 20 May, he came for pickup, again he talked much more rudely, badly & shouted because I complaint to his office about his behaviour he showed on 19 May. He's like whenever he hears any feedback and complain about him from ekart office, he'll come & shout, talk rudely next day to me why I complaint. Office people tells him about his complain, he told he felt sorom infront of all, so next day he comes and shouts, talks rudely wit me infront of my area people to make me embarrass. Office told him that I complaint, so he came & showed much more temper, more rudeness and shouted. Is it a part of his job that after complain goes to office, he will come back and show his anger, rudeness & disrespectfully talking. He talked so badly, rudely wit me on 19 May, I didn't say him anything in return, rather told him sorry. Isn't it my consumer right to complain about such? But again he turned up with much more rudeness, anger, shouting. I too him that I wrote on feedback what was true. I didn't mention anywhere that u behaved roughly. I only wrote about the money issue. Bcz I sent the feedback, he talked so badly. Again he talked much more bad, rudely bcz I complaint for his behavior. Means it's like whenever he'll hear any complain of him & he gets to listen scolding from his office, he will come next day & shout, talk rudely show anger on me.
              When I told him dat he behaved with me so badly on 19 May, but he didn't even say sorry once, rather I only told sorry. He told me why will I say sorry. When he came on that day saying why I complaint of him, he was talking very disrespectfully, addressed me as 'toi' in nagamese. While we being customer give respect to delivery boys too as 'apni' and 'aap'. If he saw the feedback, he has no right to come & shout, talk so rudely with customer. I was just listening quietly. Why the hell he got angry when I complaint of him. Bcz I complaint, he got more angry. He was even saying that other delivery boys complain about me, whereas I never complaint or wrote anything bad of delivery boys. They use to say such of consumers.
              This type of delivery boy is very toxic Rimu Singh, he saw that complain came for him, his money deducted, office staff must have scolded him, so next day, he comes up and showed rebellious violent behaviour and rudeness to me in front of my colony people. If I complain of him again, he will again come up near my house and disrespect me in front of people, talk loudly, very rudely. A girl got such big injustice. These type of boys are toxic, he will say bad of me to other delivery agents and other people. That's what they do. Backbiting.
              I faced lot of humiliation and disrespect, so dear ekart, kindly take very strict and harsh action for such delivery boy who, comes and behaves so rudely, shouts and disrespect a girl after seeing feedback and hearing complaints of him.
              Ekart Logistics customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                I
                Ishita Mitra Mukherjee
                May 20, 2022
                Report
                Copy

                Address: Dakshinpara Main Road, Bansberia, Hooghly 712502, West Bengal

                Ordered baby diaper from flipkart which was prepaid. Mehtab Ahmed, the e-kart executive stole my parcel, didn't delivered my parcel wheras sent the msg saying that he delivered my parcel. How can he stole the prepaid parcel? I complained in flipkart too as soon as I read that fraud sms.
                The nearest e kart hub is mogra and bandel (as far as I know). Please tell Mehtab Ahmed to deliver my baby's diaper as soon as possible or refund my money.
                Ekart Logistics customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  jug_nu
                  May 19, 2022
                  Report
                  Copy

                  Address: Dimapur, Nagaland, Ekart Logistics

                  The delivery boy name is Rimu Singh. He works in Ekart logistics of Dimapur, Nagaland. He delivered my Flipkart things.

                  Very very third class, ghatiya, worst delivery boy I heard of till today. I went to take the parcel on 19 May 2022, and this third class fellow shouted so badly, bcz of the feedback he received from my side. He shouted on me saying not to give such feedback, he talked so so rudely. Is it a part of his job? To see the feedback and come & shout at customer on next day, that too with a girl. He shouted, talked so rudely, and was even warning that he wont deliver the products from next time, he told to come and take from ekart office. Such a bad mannerless fellow. People were passing by, and he was shouting at me so badly. I felt very bad. He saw the feedback which was sent to him on his WhatsApp, his temper increased & he came & showed his bad behavior, rudeness & disrespect to a girl.
                  Whatever I wrote on the feedback was true and he got angry for what reason? Reason no. 1 is - When I took 1000 rs and 8 rs coins bcz the amount was 658 and this fellow laughed and told me "I[censored] brought so much change, why u didn't bring change of 1000". Reason no 2 is - If it's 98 Rs, he will say its 100 Rs. A delivery boys work is to day exact amount and not to grab extra. Even he knows that he do such things, rather he got angry to see such feedback. Feedback screenshot was sent to him by ekart office, he showed that to me next day, why I wrote such things, this third class fellow was shouting and behaving so rude, badly, he behaved as if he'll beat the one who wrote the feedback. He was asking me multiple times, who wrote this, who wrote this?
                  He said that he comes and delivers at exact location, with so much hard work. It's every delivery boys job, u r paid for it, then why the hell he need to say such to his customers. It's even ur job to say the exact amount, rather than saying 100rs instead of 98 Rs. Every delivery boy delivers at doorstep, no one drops at middle of road and he was like praising himself. Moreover he don't give the parcel at the doorstep, just below the building. He don't even know to respect a girl.
                  The delivery boy has no right to come and shout at customer like that after seeing feedback. Shame on such fellow. He behaved wit a girl so badly, so rudely. Customer should be given respect but this fellow dont know this. He was talking so badly, he didn't even say sorry, rather I told him sorry with no ego. But this third class, bad fellow, uncivilized, saw the feedback and came next day and started shouting, grumbling, showing his temper, warned to take products from office, he wont deliver anymore. He was showing his bad attitude, rudeness, shouting.
                  Very very bad experience.
                  Ekart Logistics customer support has been notified about the posted complaint.
                  Helpful
                  3 other people found this review helpful
                  3 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Special Things
                    May 19, 2022
                    Report
                    Copy

                    Address: 1766 gali mirjumla lal kuan delhi 6

                    Rto shipment is not getting delivered it shows out for delivery but no one is coming to deliver that awb is SRTC[protected]

                    My phone no [protected]
                    Ekart Logistics customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Dheerendra819
                      from Rewa, Madhya Pradesh
                      May 19, 2022
                      Report
                      Copy

                      Address: 486446 rewa mp

                      My address and pincode is shown eligible for delivery in Flipkart but they're not delivering the products
                      If we don't go to pickup the product from the hub it will be cancelled automatically
                      Ekart Logistics customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Richhpal Aatliya Suthar
                        May 19, 2022
                        Report
                        Copy

                        Address: RGTPP HPGCL KHEDAR

                        My courier no FMPP[protected] is not delivered to me on time 18/05/2022, delivery agent not contacted me and update status as " unsuccessful delivery"

                        Richhpal Singh
                        [protected]
                        Ekart Logistics customer support has been notified about the posted complaint.
                        May 19, 2022
                        Updated by Richhpal Aatliya Suthar
                        As above
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Adeelsid27
                          from Mandsaur, Madhya Pradesh
                          May 19, 2022
                          Report
                          Copy

                          I ordered a pet bowl on 18th april which was broken at the time of delivery, I immediately raised a return request. when the day of pickup arrived the courier guy didn't arrive so I called him, he came 2nd day. then without checking the product he rejected the return by saying that the bowl you have is of different color and it has no branding on it ( it was clearly written on the package that the product is multicolored).
                          he told me to talk with Flipkart customer service, I did so, then Flipkart raised another return request which got rejected again by logistics. it didn't stop yet, I kept trying to resolve the issue but logistics rejected the request 5 to 6 times even after knowing the whole issue, and the return request was created by Flipkart. It's been a month and I'm still suffering this.
                          Ekart Logistics customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sippy k
                            May 17, 2022
                            Report
                            Copy

                            Hi
                            OD[protected] this is my order tracking id from shopsy, i just checked on shopsy it shows is delivered and received 15th May at 11:59 pm. I also attached screenshot as proof.But this not true i didn't receive any package. Kindly check with our area delivery agent regarding this. Its prepaid order and if don't get my order i lost my money also.
                            Kindly do the needful.
                            Regards
                            Gourav
                            Ekart Logistics customer support has been notified about the posted complaint.
                            Helpful
                            5 other people found this review helpful
                            5 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ammu suman
                              May 17, 2022
                              Report
                              Copy

                              Dear team,
                              I request you to kindly share me the tracking details of my order id FMPP[protected]
                              Which is not showing any details in your website.
                              Kindly do the needful as soon as possible.

                              Regards
                              Vinodhini sumanth
                              Ekart Logistics customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                Bonthu Durga Prasad
                                from Hyderabad, Telangana
                                May 17, 2022
                                Report
                                Copy

                                My product have to reach on Sunday 15, 2022. But still I didn't received my product yet. Need quick resolution. My tracking order: FMPP[protected].

                                You can reach me at [protected]
                                b.d.[protected]@gmail.com
                                Ekart Logistics customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Doc vandu
                                  from Sehore, Madhya Pradesh
                                  May 17, 2022
                                  Report
                                  Copy

                                  Sir I received msg today at 8;11 about my product that it was delivered
                                  But i did not got any message
                                  And when I tried calling delivery boy on number provided by ekart logistics
                                  he disconnected my call
                                  I tried calling many times but he kept disconnecting my call
                                  Sir kindly look in to matter
                                  Ekart Logistics customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Y
                                    Yogi1440
                                    May 17, 2022
                                    Report
                                    Copy

                                    I have not received my Flipkart product since 3rd May 2022. It was marked delivered by delivery boy name Saalim Abdul Latif Sayyed.
                                    Order I'd OD[protected].
                                    I have raised complaint regarding same issue to Flipkart last 14 days but they have not provided me proper resolution by extending resolution in next 48-72hrs on daily basis.
                                    Requesting you to take necessary strict action against this fraud logistics and that fraud delivery boy and kindly process my refund as soon as possible.
                                    Ekart Logistics customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vamsi enterprises
                                      from Lucknow, Uttar Pradesh
                                      May 17, 2022
                                      Report
                                      Copy

                                      Address: Lucknow

                                      I am a seller my order not picked up last 7 days my business have lose so plzz solve my problem and give right information. I got otc daliy but no one come to collect why plzz asked local( lucknow ) logistic patnar and solve problem
                                      Ekart Logistics customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Kani141997
                                        from Madurai, Tamil Nadu
                                        May 17, 2022
                                        Report
                                        Copy

                                        Address: Madurai virattipattu

                                        Hi i have returned my product to ekart agent on 11th may around 8.14pm.but he didnt gave the product to mynthra.so iam facing a lot of issue because of ekart.kindly please take action on it.
                                        My name is. Kanimozhi .
                                        My number is [protected]
                                        Ekart Logistics customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit