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Ekart Logistics Complaints & Reviews

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Updated: May 5, 2026
Complaints 5530
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228
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 144

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S
siva rama Kishore
Apr 22, 2022
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Resolved

Tracking ID:
SRTP[protected]
Merchant: Shiprocket

Received by: S

Expected on: Wednesday 20 April 2022,

11:59 PM

Status: Unsuccessful Undelivered. (Rescheduled to:[protected]
Aug 13, 2022
Complaint marked as Resolved 
Self collected from logistic hub.
Ekart Logistics customer support has been notified about the posted complaint.
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    S
    Spatil15
    from Satana, Maharashtra
    Apr 21, 2022
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    Address: Vatsalya Xerox, Near mvp college

    Dear ekart M shubham Rajendra Patil customer of Flipkart from long time...in our area your delivery executive not came at my place for delivery or pickup...also behaviour is worst ...my registrater no.is [protected] and the return order I'd FMPR[protected]
    Ekart Logistics customer support has been notified about the posted complaint.
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      N
      Nandeesh Nandi
      from Mumbai, Maharashtra
      Apr 21, 2022
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      Address: Beguru - Bengaluru
      Website: flipkart.com

      This is my fmpp[protected] tracking number its been 3 days my order not yet delivered, i feel like flipkart loosing there orders and income. that's true because of there poor. pathetic service definitely this company will doom soon and one more thing never ever try ekart logistics, the worst customer services and no responsibility they did not even keep contact number in there website.

      Flipkart customer care number is always busy all there employees busy by doing job hunting in amazon.
      Ekart Logistics customer support has been notified about the posted complaint.
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        G
        Gibinalias1991
        from Ernakulam, Kerala
        Apr 21, 2022
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        I have ordered one mobile phone from flipkart on 17 April and it was shipped through ekart logistics. The product was reached at the nearest delivery hub on 19th April and shows out for delivery, but the product is not delivered till 21 April.

        Tracking detail is- FMPP[protected]
        Ekart Logistics customer support has been notified about the posted complaint.
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          R
          Robin8687
          from Ambur, Tamil Nadu
          Apr 21, 2022
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          Address: Arekkere-Ekart

          I have ordered a phone and tempered glass via flipkart.The delivery guy came to deliver the item .he had smoked and he was very rude and misbehaved.he didnt deliver my order.and purposefuly cancelled my order.Now the items which i am ordering they are blocking it and not delivering it.The Ekart team id is
          Ekart Logistics - FMPC[protected]
          Ekart arekkere Hub
          Ekart Logistics customer support has been notified about the posted complaint.
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            H
            Harshi Vaish
            Apr 21, 2022
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            I have ordered a phone from flipkart, it’s out for delivery since 3 days but not delivered yet. Please resolve as soon as possible and it’s a prepaid order
            Ekart Logistics customer support has been notified about the posted complaint.
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              V
              vishwas bharti
              from Koilwar, Bihar
              Apr 20, 2022
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              Address: Bhojpur, Bihar
              Website: flipkart.com

              Without my permission cancel the product after out of dilivery . delivery agent told me come 2km from my address to pick the courier . then I don't go to pick the courier after delivery cancel the courier
              Ekart Logistics customer support has been notified about the posted complaint.
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                ashutosh_ptn5
                from Bengaluru, Karnataka
                Apr 20, 2022
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                Not delivering at doorstep and wrongly updating in system

                Tracking Id SRTP[protected] . from last 2 days delivery boy is not delivering package at doorstep(i.e. 4th floor of office building). 1st time he updated as "Customer Rejected Delivery". 2nd day he updated as "Customer requested future date delivery".

                May I know why door-step delivery is not offered? There is no restriction for delivery guys to go to any floors for delivery yet he chose not to do doorstep delivery.
                br...
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                D
                dimpee garg
                Apr 20, 2022
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                Address: kotputli

                Dear team,
                my flipkart order fake update all order and 100% wright address maintion but ekart maintion address mismatch this issue presonally

                flipkart order -FMPP[protected]
                ALREADY 3 ORDER CANCEL SAME ISSUE

                this issue not solve so this matter highlight social media
                Ekart Logistics customer support has been notified about the posted complaint.
                View replies
                same address all courier delivery other all company and befor 10 april all flipkart packet deliverd same address till time why create issue delivery
                delivery not possible so
                Reply
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                  R
                  Raje E
                  Apr 20, 2022
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                  Tracking ID: FMPP[protected]
                  Merchant: flipkart.com
                  Expected on: Sunday 17 April 2022 11:59 PM
                  Status: Arrived at your Nearest Hub - AnnapurnaSaroorNagarODH_HYD @ Saturday 16 April 08:35:41 AM

                  Delivery not yet done till date and neither not yet out for delivery.

                  Please take any action from your end.
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    S
                    saurabh3003
                    from Kolkata, West Bengal
                    Apr 20, 2022
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                    I was supposed to receive a shipment which was shipped through EKart. The shipment tracking id is SRTP[protected].

                    I tried tracking the shipment through Ekart website and it shows that the item has been delivered on 17th April. However, I have not received the item yet.

                    Also, there was no number or mail id available to reach out to Ekart directly about the issue.

                    Kindly look into it and ensure that my shipment is delivered to me at the earliest.
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      Y
                      Yaswa944
                      from Mumbai, Maharashtra
                      Apr 20, 2022
                      Jul 30, 2024
                      This thread was updated on Jul 30, 2024
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                      Not delivering and cancelling my order

                      I ordered a onBank Supreme Books Pack 2020-21 (English Edition) (Paperback, Adda247 Publications), TGK Flip Cover for Realme Pad 10.4 inch Tablet on 14 april 2022 through prepaid method.on flipkart.

                      It showed expected delivery date as 20 april 2022.. But my product has reached Nellore(nearest) Hub on 16 april 2022 itself, but still they postponed my order to 20 april 2022 saying my order is out of delivery area (Pincode- Address...
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                      R
                      Resham Dilawari
                      Apr 20, 2022
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                      The item I had ordered (high value item) is lying in the hub since 15 April 2022. Today is 20 April 2022 and the item is still not delivered. On calling the customer care, they said that they will deliver the item on 23 April. Every time a delivery agent calls me, the only question they ask is if they can deliver it the next day.
                      What the hell is going on with the product? What does Ekart expect me to do? Nobody is helping out regarding the delivery, neither Flipkart nor Ekart.
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        A
                        Anu Rajasekharan
                        from Dandeli, Karnataka
                        Apr 20, 2022
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                        Dandeli Delivery Service refusing to pick up a return order

                        Address: Dandeli, Uttara Kannada, Karnataka- 581325

                        The Dandeli Delivery Service is refusing to pick up a return order. This is happened for the second time. They are giving unnessary reasons saying that we have decided to keep the product. They haven't even attempted to call. Directly they have sent a message informing pick up request has cancelled. This Service is not reliable at all....
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                        D
                        Dimpu Abothula
                        from Hyderabad, Telangana
                        Apr 19, 2022
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                        Tracking ID with NMBP[protected], delivery to me ABOTHULA Sandeep Kumar...showing RTO as rejected neither the delivery boy came home nor he made a call to me...plz look in to the matter 🙏
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          B
                          Bikram99
                          Apr 19, 2022
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                          I ordered an AOC 23.8 inch Pc Monitor which i received on 13th April and which was defective as there was extra white light on its right edge. I immediately requested return as there was 7 day replacement policy but while placing return request there was the only option which was 'Refund'. But the product has not been picked up till now and request has been cancelled by them without informing me and without any reason. I'm totally frustrated now as i had spent all my savings on that monitor.
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            S
                            Siddhar02981959
                            Apr 19, 2022
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                            Address: Tower 5(A,B,C), Embassy Tech Village, Bengaluru, Karnataka - 560103

                            My shipment from Flipkart through ekart logistics was scheduled to deliver on Monday 18th April, with tracking ID FMPP[protected]. It didnt delivered on the day. But from next day ekart website is not showing any tracking info, instead showing error message Oops! There seems issue with tracking id : FMPP[protected]. Please try again. Really frustrating service from ekart. Please guide to resolve this issue.
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              D
                              Dpurulia1234
                              Apr 18, 2022
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                              I have not received this product till now. wrongly delivered.
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                A
                                [email protected]
                                from Hyderabad, Telangana
                                Apr 18, 2022
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                                The following are the tracking id's of the products disclosed on flipkart.

                                FMPN[protected]
                                FMPN[protected]

                                But on ekart Logistics tracking portal it is showing that there is an issue with tracking ids.
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  A
                                  Alizaman
                                  Apr 18, 2022
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                                  Resolved

                                  Address: Banglore

                                  I ordered a phone on flipkart.com.
                                  The phone was supposed to deliver on 16th April. It was also reached my near by ekart hub, which is few Kilometres away. But they delayed delivery to 18th April. Now they are saying it was state misroute and the tracking status is now changed to Item yet to be delivered. Below is screenshot of before and after of changing the tracking status.
                                  Apr 19, 2022
                                  Complaint marked as Resolved 
                                  Ekart Logistics customer support has been notified about the posted complaint.
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