Ekart Logistics Complaints & Reviews

Sir mere apple watch series 6 and airpod order kiya tha but mujhe mere orignal parcel nhi aaya mujhe ye parcel replace krwana chahta hu

It is regarding the fridge which got delivered to me on 23rd of April with tracking id FMPP[protected].

The product received was a bit damaged and your delivery executives told me after checking with their supervisor that it is not damaged while delivery, its damaged from the brand so either we can take the return right now or we can provide the 20% discount.

So they took some photos and confirmed with their supervisor over the call and i opted for that discount instead of the hassle of returning it.

They said the discount will be provided by flipkart after we send an email yo them so i agreed.

After that i have been following up with flipkart but was told today that there is not such policy.

I tried calling the customer care number from google and provided by flipkart but none of them works. I tried writing email but getting bounced back.

It has been almost 20 days now i can't return my product as i am using it now and i have discarded the brand box because of you guys.

Can you please confirm why i was given such assurity. Check with the delivery guys and respond on urgent basis.

Thanks and Regards

Naveen Bisht

My smartwatch order from Flipkart with tracking Id FMPP[protected] is delayed by 3 days. The reason for unsuccessful delivery is that I wasn't reachable on my phone. Does it even matter because there can be many reason o[censored]nreachability. The delivery executive should visit my premises and ring the bell, and if then also I am not available then it's my fault.
And after this my product is not rescheduled for delivery. I am totally unsatisfied with your services.

My order id is OD[protected] . I ordered my product. My product is shipped on 7th May 2022 and reached to Meerut ( Nearest hub to modinagar ) on 9th May 2022 and the promised delivery date is 9th May 2022 but this promised date changed to 11th May 2022. But as of today my order is still in Meerut with ekart. More than 2 days now. What is the issue with my product ?? Why my order is not going for out for delivery?? I am very disappointed with this behaviour of ekart for not delivering the order on time. Please help in this concern. Please help me in getting my order to me. This is too late !!!

Last week delivered product but still not delivered product send message to delivered . please check it and solve the problem

Hi,

My order was not delivered as I was not available when delivery boy came.So I shared my OTP and told him to deliver my product at reception of my hotel.But no order is delivered there, and when I returned from office I try to call him back but he blocked my number.

Can I please get the delivery boy number so that I can ask him where he delivered my product before taking any action.

Below are the details of the order:
Order ID - OD[protected]
Invoice Number # FAH8F[protected]

Shipping Details
Asheesh Yadav

Room no -512, Hotel noida suites

Coca Cola Godown, Bishanpura, Sector 58, Near labour chowk

Noida

Uttar Pradesh - 201301

number: [protected]

I request you to please help me.

Thanks and Regards
Asheesh yadav
[protected]

Sir i have two product to return which I buy from myntra due to product missing in the parcel I ordered.[protected]-1951801
And[protected]-9702503. But your delivery boy name sk anarul reject to pick up the return for the same reason of my return. Please help me to pick up my parcels

I received a FAKE Order Product.

I have booked my order in Meesho but the fake order received with same similar to which i have booked Like amount and product name, once i opened that all are used and old products.

My sister is not aware of that so she has paid the payment. it's not relevant to me so I want to return the order and get my money back.

Kindly request you to accept the complaint and process further.

I am trying to contact the retailer as per the invoice contact no. It's not reachable.

Product Screenshots and Invoice attached already sent to delivery authorised persons do not take any action.

Order Detail are as follows:

Tracking No.: DELC[protected]
Amount of Rs. 1184.00

I got a Message that your courier is Shipped with Tracking number SRTP[protected] on day before tomorrow but still I am not able to track my order...

I have two product for return from myntra
[protected]-9702503 this is one for missing item and other is
[protected]-1951801 this is return for give me different company product and used product.. But delivery boy did not pick up my order for the same reason of my cancellation.. Please help me to pick up my product and get my refund back

I have ordered a product from flipkart account and the product was in my territory from 8 may 2022. But your delivery partner is not deliver the same. I have called the delivery agent for many times but he haven't received my call.
Kindly do the needful action against the delivery partner of Bikaner Territory so that in future there will be no complaint registered also your customer relationship service will be improved.

Your Delivery Partner details are given below:
Ekart Logistics Bikaner Rajasthan 334001

I ordered a material from Flipkart on 4th May 2022.On 9th I got a message at 10.38 PM that my order with tracking ID FMPP[protected] will be delivered . On 10th morning received a message that my order has been delivered. No delivery boy /agent called me regarding the order.My order is prepaid and how can anyone deliver the material without calling or confirming the address with the concerned person.Please look into this matter urgently.

I booked a product and gave my home address and then keart office in my town received the ordr, ut they are not delivering the order . I don't what makes them not to deliver .This is my 2nd order, in which the 1st order canccelled due to same reason, as they didn't deliver to my address. the office is Ekart Mundakayam, 686513

Please refund my product, the product item is not real.

I have return request for myntra products and I got message that ekart wishmaster is out for pickup but no one came to my house and no one called. Then next day they again sent a message around 9:35 that we are out for pickup before 9pm. but again no one showed up. After around 10pm I got a message that return cancelled as the product was damaged. When no one come to pickup the return order, how can they say that the product is damaged.

Dear sir/ ma'am
I'm Sashikant Hota . I had a order from shopsy / flipkart order number. Courier partner named Sandip Rout who had to deliver my order, but I couldn't receive the product for some reason, but the courier boy received my product from his side and I don't know anything about this. So I urge to take serious action against him.

Ordered a phone on flipkart worth 70, 000 on 4th of may just because they showed delivery by 5th may 2pm but today its 8th of may 7 pm now still havent recieved my order yet and the representatives call everyday asking to wait till 7pm but yet nothing worked even tried contacting the ekart logisticw yet no response from neither of the sides ! Never ordering anything ever again from flipkart nor will i ever use ekart logistics ! Very pathetic and laid back service ! I wont trust them ever again ! Having a prepaid order worth 70k and yet getting no response

I have purchased AC from Flipkart and they scheduled instalation through Ekart. I have been following up with the number and pin they provided. First day they didn't turned up told be some silly reason and postponed the installation. Second day they said they will come in first he. They didn't showed up and the agent here never respone to call. I lost my patience since it is 10 day I bought my AC and still instalation is not done. Literally very pathetic service and customer care.
If some one is reading this please check into this.

Order Rejected: Mangoes with tracking ID SRTP[protected] will be returned to seller since the product was not accepted during delivery. Contact CS for further assistance.

The above report is false and lie which posted when tracking the consignment
Nobody from the corrier company ecart contacted me or my efforts to contact them is failed because Nobody was there to attend the call.It is a practice of their irresponsible attitude to loot the items.I have experienced several time and found consignment always open and searched.

Hlo i have ordered a combo offer but i received a wrong parcel and the tracking it is-NMBC[protected]
I am reachable at ph num-[protected]