Ekart Logistics Complaints & Reviews

I have ordered a Jacket (Breil By Fort Collins Full Sleeve Solid Men Padded Jacket) of order id OD[protected]. Instead I have received a full trouser. I have attached the image in the attachment section. So I have requested a replacement(Replacement ID:[protected]). Now when the replacement came the delivery agent refuse the deliver the replacement. he is saying that he is expecting a jacket to be replaced instead the trouser. Now we have tried to explain the situation but he does not deliver the product. For the next 5-6 hours we have been trying to contact customer service representitive but they are not helping at all. All they are doing is apologizing about the incident and then cancel the call and/or close the chat. After so much frustation I have decided to raise a complaint in consumer forum in a hope that the issue may resolve.

My orders shipped through ekart has reached the nearest hub on 8 December 2021 itself but still it is not delivered. For the order before that one a delivery boy named Kannan from Sivakasi hub came and forced me the get the torn package saying order cannot be cancelled and money will not be refunded. He behaved very rudely and when I complained regarding this issue from the next day whichever order coming to my orders are not delivered. When contacted the hub the manager blindly trusted the delivery boy instead of investigating the matter and scolded me and behaved very rudely. Please take action for the hub and delivery boy and delivery my orders or refund my money. Because of this delivery person I lost 1500 rupees as my order not delivered.

The delivery guy was calling me on phone for the address to delivered the product feom flipkart which was ordered but he was finding it difficult so i went outside the home.

I called him and i asked to reach at a particular famous location which was near from my house he was asking me to come to another location as he had another delivery.

When i reached i spoke the guy and he was very unprofessional while talking he rude first of all its home delivery and i'm coming out to received the product so that it can save your time.

He started asking orginal id proof i showed him originally scanned copy of aadar card annpancard also showed him the message received from ekart logistics with confirmation pin but he was not convinced and was speaking rudely and unprofessionally.

I promise i will never buy any product of flipkart in the future if they have such poor quality logistic service.

My order if FMPP[protected]

My order bearing AWB NO as FMPC[protected] is stuck at the nearest faculty office from last 3 days.. No such initiative has been taken to deliver it... Hence I am complaining about the poor customer service @ekartlogistics

My flipkart order I'd is OD[protected]
I will order 4 time but ekart logistics courier boy not delivered my order.
He will cancel my order all time i will receive a message for your percel is out delivery and delivery boy say your percel is delivered after 1 hours after some time order is Cancelled I will not cancel my order courier boy cencel my order

Deliverd different product of my place kindly further action please

They are not pick up my return product.
Since last five they are rescheduling, they are wasting my time...

Hi,
Ekart logistics diver agent refused to deliver my order to my address and ask me travel 6km away from my home to collect

This has become a big issue with the ekart logistics

Order ID # 1191762 [protected]

My order id :#46462 i was pay in google pay amount 1549 for a producut which is not same in website display and its old and damage... Very poor quality

Today my two product is not deliver and I did not received any call from delivery person but I got msg that my product is delivered... I want to complain for this..

Product racking number are
FMPP[protected]

FMPP[protected]

I didnt receive the order still now but im receiving delivery msg daily but no one contact me still now. im also trying to contact him and he also not picking my call.

I ordered earphones but recieved an empty box with tiles in it. Pls return the item and refund me.

For the last 3 days my parcel is in Transit from UP to tamilnadu will i get on time my tracking id
FMPC[protected]

This is not same orders which one I orderd. Refund this product and send my money back

I was place a order on flipkart a shoe stand (FMPC[protected]) on 10 dec. and 15 dec. on product location my nearest hub ellenabad but product not deliver to me and reason mention costumer rejected. But am not reject the product and delivery boy not contact to me.. And 16 dec. place a another order (FMPP[protected]) jacket 19 dec. on product location my nearest hub ellenabad. And again product rejected without any contact to me. Clear to me next time am not place a order if you not deliver to me and wasted my time.

I have ordered wireless headphone combo on Widgetshunt portal with Cash on delivery option.
Got message from ekart that product will get deliver today.
While delivering the product below mswipe link have sent as message to pay the money Rs.1599.
http://t.mswi.pe/CJivIU

I have paid the money through this link, amount deducted from bank account and received below message.
"LINK SALE APPROVED INR 1599.00 at TID 42P03943, userId [protected] INSTAKART SERV on 12/20/21 10:30:40 AM, Auth#474244. http://t.mswi.pe/CJivxC"

but delivery person said the amount is not received yet, and asked to pay the money through gpay again and raise the complaint, you will receive the money back.

So please help me to get the money back as I have paid the amount twice, one through mswipe link and another through gpay.

Kindly help me to get the money back please. I have attached the payment details for your reference.

Tracking ID provided by ekart : WSPC[protected]
Order number provided by Widgetshunt : #15443
Mswipe payment IDs :
TID: 42P03943, MID: 42MSP[protected], Rref No:[protected].

I order product from flipkart and received a wrong product after that I raised the return request but the wish master always came to me and denied to pick up and saying he will not pick item it's was fifth time they reject to pick up I really don't know whts wrong with them why they r not picking the item

The product was shipped to the nearest hub on 18th dec 2021 morning 8.30 AM. The expected delivery date was 17th dec. . You just moved it to 23 dec stating an unexpected delay even when it's in the nearest hub . The hub area is just 2km away from my home . But being a necessity product instead of giving it a priority it's just bein delayed. I've been waiting everyday for the "out for delivery" message . Resolve this ASAP

I ordered combo pack of Kurtis Rs 799/- but I got old and used Kurtis...plz cancel my order and refund my money

Your delivery boy not pickup return item.He reply me pickup reschedule after 3 days but not come pickup my return item.so kindly requested u please pickup my return item