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Ekart Logistics Complaints & Reviews

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Updated: Jan 10, 2026
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Ekart Logistics reviews & complaints page 169

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A
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Address: Bhimavaram

The wishmaster came at my residence to deliver the Flipkart parcel order No.OD[protected] and ekart tracking ID.[protected]. But refused to handover the parcel at the door as such he demanded to pickup on the road.
I was requesting to deliver the parcel at door step but he took back the parcel and misbehaved with my sister that it is not his duty to deliver at door. without listening to the OTP number he with a behaviour of reckless and rash attitude refused to deliver the parcel.
I demand to take immediate action for misbehaving with women and refused to deliver the parcel to me.
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    Nupur Jindal
    Oct 9, 2021
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    My delivery was scheduled on 4th october nad the delivery person called and told me that his bike got punctured so he will deliver it the next day. But it has been 5-6 days now and I am not getting any response.
    I am not able to contact the delivery person and he is continuously pushing the delivery date to the next day since 5 days now.
    He is not even attempting the delivery.
    This is very frustrating.
    Ekart Logistics customer support has been notified about the posted complaint.
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      Loki7212
      from Delhi, Delhi
      Oct 9, 2021
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      Address: Ekart, Darbhanga

      My shipment had reached in my city on 5th October and it was supposed to be delivered by 6th October. Initially delivery person agreed to deliver as the shipment was with him, but later on he refused to deliver and talked very rudely saying that you will get your parcel after one week. This is very ridiculous behaviour I have ever faced with ekart.
      My order id is- FMPP[protected]
      Ekart Logistics customer support has been notified about the posted complaint.
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        S
        SujathaRAO
        from Bengaluru, Karnataka
        Oct 9, 2021
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        Reporting an unpleasant scary experience from the delivery agent who arrived to handover my new phone which I had ordered on flipkart exchange old phone offer.

        He checked my old phone since it was in very good condition. He said I will buy this from you and pay cash, but when I refused to do that I asked him to follow the protocol and return the phone to flipkart as i did not want any unnecessary complications. he left in anger only to realize he had updated as phone did not match and he has taken the phone himself.

        He is calling now asking for a phone box and bills related to my old phone. I am now scared since I have opted for an online payment option. When the phone is not exchanged there can be a deduction of money from my account.

        Could you please track the agent and make him return the phone either to me or to flipkart.

        This makes me never order anything from flipkart for handling these kinds of agents.

        Hoping for a quick resolution so that i do not have to lodge a police complaint.

        Thank you
        Ekart Logistics customer support has been notified about the posted complaint.
        Oct 09, 2021
        Updated by SujathaRAO
        I dont want to waste days on this ..Please get them to respond
        Oct 17, 2021
        Updated by SujathaRAO
        No News on my complaint :(
        Oct 21, 2021
        Updated by SujathaRAO
        Two agents came to my door talking is very rude voice( almost threating) and arguing we informed we will keep the phone which was not informed to me. they returned my old phone took 15k from me which they said will be refunded by Flipkart. Please look into this harrassment and pay the refund or compensation to me accordingly.
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          A
          Aman2908
          from Mandi dabwali, Haryana
          Oct 9, 2021
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          Address: Mandi dabwali

          Tracking id
          FMPP[protected]
          My package 📦 Dispatched yesterday
          From farukhnagar to Ludhiana.
          24 hours have passed but don't know where is hi.
          Ekart Logistics customer support has been notified about the posted complaint.
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            M
            Manasraj
            from Patna, Bihar
            Oct 9, 2021
            Resolved
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            Resolved

            My product us received at my home town patna from 2 day ls but the ekart is not delivering the product.The product should be delivered at 8th of October but they want 4 more days.please deliver my product fast before Sunday
            Product tracking id-FMPP[protected]
            Oct 10, 2021
            Complaint marked as Resolved 
            They do not do anything but only marked it resolved I am facing problem at this time also How to do like that they only marked it resolved this is enough this is the last time I am ordering something from flipkart
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              Ekart logistics khopoli is not doing pickup of my Flipkart Seller shipments and marking false pickup reattempts

              Please refer below order ids of customer
              Order ids OD[protected]
              OD[protected]...
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              K
              k pranuthi
              Oct 8, 2021
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              I have ordered a mobile from flipkart on 3rd Oct'21, and the same is supposed to be delivered by 5th Oct'21. Today (8th Oct'21) flipkart updates order status as "Expected by 12th Oct'21". When order tracked in Ekart, noticed that tracking details are not updated from last 3days. When getting in touch with flipkart, just getting pathetic support. They have no clue when the order will be delivered. The updates I get from flipkart are " we are escalating your issue", " Please wait for the next business day", "we dont have any details about the ekart logistics, so we have to wait till they update status of the order".

              I just want to know the exact status of my order, and exact date of delivery (as the same is being changed for . Also told them, if they can share the hub details i can visit and collect it, but they aren't ready to share the same also.
              Ekart Logistics customer support has been notified about the posted complaint.
              I also have a same problem with same date and time

              Delay in product delivery and pathetic support - Comment #3905451 - Image #0
              My issue is still open, with flipkart's updated comments "Issue will be resolved by Thu Oct 14." The support that flipkart is providing is simply changing resolution date to a future date.

              When tracked the order through ekart, noticed that product is dispatched to motherhub on 9th Oct'21 in the morning, but still parent hub hasn't updated status to "RECEIVED". Not sure why its taking more than 2 days to deliver a product from one hub to another (within a city).

              There is no way, we can find an option in getting in touch with ekart customer support, to know expected delivery/where the item is struck.

              Delay in product delivery and pathetic support - Comment #3906051 - Image #0
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                Suresh K M
                Oct 8, 2021
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                Address: Adambakkam, Chennai, Tamil Nadu, India

                I have ordered a Sony bluetooth neck band ear phone and JBL ear buds from Electrobeats through gratbazaar.com for Rs.1599. I have a order confirmation email from gratbazaar and also the delivery notification email and SMS. But I have received a cheap normal earphone which is dirty, damaged and not working and the MRP is Rs.749. I couldn't contact the number given in the delivery slip as the phone number is not working. I want a replacement with the one i have ordered or the refund. The ekart /flipkart delivery person is not responding when I reported that the product delivered is not the one i have ordered for. His tone sounds as if he is aware of this issue already and this is a repeating one. Pls can you look into this and send me a replacement head sets with what i have ordered and paid for. Otherwise pls help with the refund of the money paid. AWB no. SMPC[protected]
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                  S
                  Siddiq lee
                  from Salem, Tamil Nadu
                  Oct 8, 2021
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                  Address: Salem attur

                  Hi im siddiq. Im working shater roll on Flipkart office salem attur hub ...
                  7.10.2021 it's my salary date everyone got there salary but i still didn't get my salary
                  Im asking about it on office manager TL prakash [protected] his not properly answering to me his personally taking revenge on me ... please anyone help me i want my salary
                  Ekart Logistics customer support has been notified about the posted complaint.
                  [protected]
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                    Ajay JS
                    Oct 8, 2021
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                    I can't track my two product. They shown as centralhub like that don't get proper place is not shown and also my product delivery is delaying. Why it's too delay. I have 2 products
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      Suresh K M
                      Oct 8, 2021
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                      Address: Adambakkam, Chennai, Tamil Nadu, India

                      AWB no. SMPC[protected]
                      I have ordered a Sony bluetooth neck band ear phone and JBL ear buds from Electrobeats through gratbazaar.com for Rs.1599. I have a order confirmation email from gratbazaar and also the delivery notification email and SMS. But I have received a cheap normal earphone which is dirty, damaged and not working and the MRP is Rs.749. I couldn't contact the number given in the delivery slip as the phone number is not working. I want a replacement with the one i have ordered or the refund. The ekart /flipkart delivery person is not responding when I reported that the product delivered is not the one i have ordered for. His tone sounds as if he is aware of this issue already and this is a repeating one. Pls can you look into this and send me a replacement head sets with what i have ordered and paid for. Otherwise pls help with the refund of the money paid.
                      Ekart Logistics customer support has been notified about the posted complaint.
                      The same was happened to me today, I also ordered special offer sony neck band and JBL bluetooth, I didn't got these two items, instead I got damaged JBL neckband, till now I didn't got an option to return these equipment... The amount was 1599/- and will not repeat this mistake again...
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                        Geetha J S
                        from Bengaluru, Karnataka
                        Oct 8, 2021
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                        The product displayed is totally different from the product delivered.
                        I agree that there may be a slight change related to colour displayed .But the quality of the product is really cheap.I need to return and request a refund of the product.
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          Bhowmik Sandipan
                          from Kolkata, West Bengal
                          Oct 8, 2021
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                          Address: Sandipan Bhowmik. RMB ORCHID. FLAT NO. 3A. 13/6-7 CHINAR PARK. PO- HATIARA, West Bengal North Twenty Four Parganas District - 700157, West Bengal

                          Dear Sir,
                          In reference to above, your delivery boy reached to my house at 11:10 PM on 05.10.2021 to delivery above subject courier. At that time I was on duty and not at the location and my wife was feeling insecurity. Hence, same was not received by the under signed due to the delivery boy was delivering the item beyond stipulated time period provided by M/s. Flipkart.

                          As on date you did not deliver the item with in two dead line i.e. on 05.10.2021 and 07.10.2021 provided by M/s. Flipkart.

                          It is requested to deliver this item on today please other with same will be cancelled by the undersigned with remark “Delivery was failed by courier” accordingly I should go to Consumer Forum Court and claim demurrage (if any).

                          Thanking you,
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            S
                            Suresh K M
                            Oct 8, 2021
                            Resolved
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                            Resolved

                            Address: Chennai

                            This is a Fraud company
                            Oct 8, 2021
                            Complaint marked as Resolved 
                            Closing this as there is no response from vendor, contact number nor working, customer service number not working, etc., Totally this Electrobeats, Smartship and Ekart are sending fake & damaged product, cheating people and making more money.
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              sandeep4491
                              from Orai, Uttar Pradesh
                              Oct 8, 2021
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                              Address: 1789 New Patel Nagar Near SBI Baghaura Churkhi Road

                              I had ordered a product from flipkart. My order was coming through ekart logistics.
                              FMPP[protected] is tracking id. I did not received the product and it is showing me as product is delivered. Please deliver my product or refund my money as it was a prepaid order.
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                Tanmana Datta
                                Oct 8, 2021
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                                Address: Flat - B/4, Block- A, Madhubani Apartment, 258 MC. Garden Road, Dumdum, Kolkata- 700030

                                I have placed an order with Flipkart on 3rd October. Ekart Logistics was supposed to deliver it to me by 5th. But it didn't happen. I got another date for delivery i.e. 7th October. The package is still not delivered and it's 8th already.
                                Kindly help me regarding that.
                                Tracking ID - FMPP[protected]
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                                  Abhayabraj
                                  from Patna, Bihar
                                  Oct 8, 2021
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                                  My parcel from flipkart was supposed to be delivered on 6 but it didn’t happened and the delivery guy said he will deliver the parcel on 7 but today is 8 oct and the parcel is still not delivered please check and get it delivered on urgent basis.

                                  My Order Details:-
                                  Name :- Abhay Patel
                                  My Oredr Id is :- OD[protected]

                                  Thanks
                                  Abhay Patel
                                  +1 photos
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                                    Vaibhav Dawane
                                    Oct 7, 2021
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                                    Address: Umarkhed 445206

                                    FMPC[protected] Hub team do not call made me, and without my confirmation cancel my orders. Very disgusting your team.

                                    Please take action against him. Immediately.
                                    Ekart Logistics customer support has been notified about the posted complaint.
                                    Same problem I'm facing right now 😞😞
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                                      rishabh musal
                                      Oct 7, 2021
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                                      My parcel fro flipkart was supposed to be delivered on 5 but it didn’t happened and the delivery guy said he will deliver the parcel on 6 but today is 7 oct and the parcel is still not delivered please check and get it delivered on urgent basis
                                      POD FMPP[protected]
                                      Thanks
                                      Yash [protected]
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