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Ekart Logistics Complaints & Reviews

www.ekartlogistics.com
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Updated: Feb 27, 2026
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 171

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G
Gtmm
Oct 9, 2021
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Ekart logistics khopoli is not doing pickup of my Flipkart Seller shipments and marking false pickup reattempts

Ekart logistics khopoli is not doing pickup of my Flipkart Seller shipments and marking false pickup reattempts

Please refer below order ids of customer
Order ids OD[protected]
OD[protected]...
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k pranuthi
Oct 8, 2021
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I have ordered a mobile from flipkart on 3rd Oct'21, and the same is supposed to be delivered by 5th Oct'21. Today (8th Oct'21) flipkart updates order status as "Expected by 12th Oct'21". When order tracked in Ekart, noticed that tracking details are not updated from last 3days. When getting in touch with flipkart, just getting pathetic support. They have no clue when the order will be delivered. The updates I get from flipkart are " we are escalating your issue", " Please wait for the next business day", "we dont have any details about the ekart logistics, so we have to wait till they update status of the order".

I just want to know the exact status of my order, and exact date of delivery (as the same is being changed for . Also told them, if they can share the hub details i can visit and collect it, but they aren't ready to share the same also.
Ekart Logistics customer support has been notified about the posted complaint.
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I also have a same problem with same date and time
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My issue is still open, with flipkart's updated comments "Issue will be resolved by Thu Oct 14." The support that flipkart is providing is simply changing resolution date to a future date.

When tracked the order through ekart, noticed that product is dispatched to motherhub on 9th Oct'21 in the morning, but still parent hub hasn't updated status to "RECEIVED". Not sure why its taking more than 2 days to deliver a product from one hub to another (within a city).

There is no way, we can find an option in getting in touch with ekart customer support, to know expected delivery/where the item is struck.
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    S
    Suresh K M
    Oct 8, 2021
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    Address: Adambakkam, Chennai, Tamil Nadu, India

    I have ordered a Sony bluetooth neck band ear phone and JBL ear buds from Electrobeats through gratbazaar.com for Rs.1599. I have a order confirmation email from gratbazaar and also the delivery notification email and SMS. But I have received a cheap normal earphone which is dirty, damaged and not working and the MRP is Rs.749. I couldn't contact the number given in the delivery slip as the phone number is not working. I want a replacement with the one i have ordered or the refund. The ekart /flipkart delivery person is not responding when I reported that the product delivered is not the one i have ordered for. His tone sounds as if he is aware of this issue already and this is a repeating one. Pls can you look into this and send me a replacement head sets with what i have ordered and paid for. Otherwise pls help with the refund of the money paid. AWB no. SMPC[protected]
    Ekart Logistics customer support has been notified about the posted complaint.
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      S
      Siddiq lee
      from Salem, Tamil Nadu
      Oct 8, 2021
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      Address: Salem attur

      Hi im siddiq. Im working shater roll on Flipkart office salem attur hub ...
      7.10.2021 it's my salary date everyone got there salary but i still didn't get my salary
      Im asking about it on office manager TL prakash [protected] his not properly answering to me his personally taking revenge on me ... please anyone help me i want my salary
      Ekart Logistics customer support has been notified about the posted complaint.
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      [protected]
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        A
        Ajay JS
        Oct 8, 2021
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        I can't track my two product. They shown as centralhub like that don't get proper place is not shown and also my product delivery is delaying. Why it's too delay. I have 2 products
        Ekart Logistics customer support has been notified about the posted complaint.
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          S
          Suresh K M
          Oct 8, 2021
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          Address: Adambakkam, Chennai, Tamil Nadu, India

          AWB no. SMPC[protected]
          I have ordered a Sony bluetooth neck band ear phone and JBL ear buds from Electrobeats through gratbazaar.com for Rs.1599. I have a order confirmation email from gratbazaar and also the delivery notification email and SMS. But I have received a cheap normal earphone which is dirty, damaged and not working and the MRP is Rs.749. I couldn't contact the number given in the delivery slip as the phone number is not working. I want a replacement with the one i have ordered or the refund. The ekart /flipkart delivery person is not responding when I reported that the product delivered is not the one i have ordered for. His tone sounds as if he is aware of this issue already and this is a repeating one. Pls can you look into this and send me a replacement head sets with what i have ordered and paid for. Otherwise pls help with the refund of the money paid.
          Ekart Logistics customer support has been notified about the posted complaint.
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          The same was happened to me today, I also ordered special offer sony neck band and JBL bluetooth, I didn't got these two items, instead I got damaged JBL neckband, till now I didn't got an option to return these equipment... The amount was 1599/- and will not repeat this mistake again...
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            G
            Geetha J S
            from Bengaluru, Karnataka
            Oct 8, 2021
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            The product displayed is totally different from the product delivered.
            I agree that there may be a slight change related to colour displayed .But the quality of the product is really cheap.I need to return and request a refund of the product.
            Ekart Logistics customer support has been notified about the posted complaint.
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              B
              Bhowmik Sandipan
              from Kolkata, West Bengal
              Oct 8, 2021
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              Address: Sandipan Bhowmik. RMB ORCHID. FLAT NO. 3A. 13/6-7 CHINAR PARK. PO- HATIARA, West Bengal North Twenty Four Parganas District - 700157, West Bengal

              Dear Sir,
              In reference to above, your delivery boy reached to my house at 11:10 PM on 05.10.2021 to delivery above subject courier. At that time I was on duty and not at the location and my wife was feeling insecurity. Hence, same was not received by the under signed due to the delivery boy was delivering the item beyond stipulated time period provided by M/s. Flipkart.

              As on date you did not deliver the item with in two dead line i.e. on 05.10.2021 and 07.10.2021 provided by M/s. Flipkart.

              It is requested to deliver this item on today please other with same will be cancelled by the undersigned with remark “Delivery was failed by courier” accordingly I should go to Consumer Forum Court and claim demurrage (if any).

              Thanking you,
              Ekart Logistics customer support has been notified about the posted complaint.
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                S
                Suresh K M
                Oct 8, 2021
                Resolved
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                Resolved

                Address: Chennai

                This is a Fraud company
                Oct 8, 2021
                Complaint marked as Resolved 
                Closing this as there is no response from vendor, contact number nor working, customer service number not working, etc., Totally this Electrobeats, Smartship and Ekart are sending fake & damaged product, cheating people and making more money.
                Ekart Logistics customer support has been notified about the posted complaint.
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                  S
                  sandeep4491
                  from Orai, Uttar Pradesh
                  Oct 8, 2021
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                  Address: 1789 New Patel Nagar Near SBI Baghaura Churkhi Road

                  I had ordered a product from flipkart. My order was coming through ekart logistics.
                  FMPP[protected] is tracking id. I did not received the product and it is showing me as product is delivered. Please deliver my product or refund my money as it was a prepaid order.
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    T
                    Tanmana Datta
                    Oct 8, 2021
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                    Address: Flat - B/4, Block- A, Madhubani Apartment, 258 MC. Garden Road, Dumdum, Kolkata- 700030

                    I have placed an order with Flipkart on 3rd October. Ekart Logistics was supposed to deliver it to me by 5th. But it didn't happen. I got another date for delivery i.e. 7th October. The package is still not delivered and it's 8th already.
                    Kindly help me regarding that.
                    Tracking ID - FMPP[protected]
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      A
                      Abhayabraj
                      from Patna, Bihar
                      Oct 8, 2021
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                      My parcel from flipkart was supposed to be delivered on 6 but it didn’t happened and the delivery guy said he will deliver the parcel on 7 but today is 8 oct and the parcel is still not delivered please check and get it delivered on urgent basis.

                      My Order Details:-
                      Name :- Abhay Patel
                      My Oredr Id is :- OD[protected]

                      Thanks
                      Abhay Patel
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        V
                        Vaibhav Dawane
                        Oct 7, 2021
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                        Address: Umarkhed 445206

                        FMPC[protected] Hub team do not call made me, and without my confirmation cancel my orders. Very disgusting your team.

                        Please take action against him. Immediately.
                        Ekart Logistics customer support has been notified about the posted complaint.
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                        Same problem I'm facing right now 😞😞
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                          rishabh musal
                          Oct 7, 2021
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                          My parcel fro flipkart was supposed to be delivered on 5 but it didn’t happened and the delivery guy said he will deliver the parcel on 6 but today is 7 oct and the parcel is still not delivered please check and get it delivered on urgent basis
                          POD FMPP[protected]
                          Thanks
                          Yash [protected]
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            Nishant7015
                            Oct 7, 2021
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                            Every product is being delivered to my address
                            but now what is the problem with wishmaster?
                            or this delivery office
                            Ekart Logistics - FMPP[protected]
                            Ekart Logistics - FMPC[protected]
                            Ekart Logistics - FMPP[protected]
                            these are tracking numbers which are being updated with address mismatch and out of delivery area
                            But on same address everything is being delivered
                            for example
                            Ekart Logistics - FMPP[protected]
                            Ekart Logistics - FMPC[protected]
                            are successfully delivered to same address in these cases address is Okay and so many people here my neighbors are ordering things and things are being delivered
                            but what is the problem with my products only?
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              K
                              Kundandhaka
                              Oct 7, 2021
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                              Address: POONAM COLONY KOTA

                              My order no.FMPP[protected] not delivered me but status appeared delivered.
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                A
                                Aparajita Sethy
                                Oct 7, 2021
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                                Address: Bhubaneswar, kalinga Nagar, Trident galaxy

                                I ordered a bag from Flipkart Tracking number -FMPP[protected] and delivery code is -999654, delivery person phn no-[protected] and its delivery was expected on 7th of October 2021 before 5pm but when I called the agent he said I cannot come right now and doing misbehave with me then I called him again but he said that he come to deliver at 11 pm at night, But after some time when I called him again his number was switched off.
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  Aparajita Sethy
                                  Oct 7, 2021
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                                  Address: Bhubaneswar, kalinga Nagar
                                  Website: Ekart

                                  Delivery person doing misbehave
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                                    D
                                    Devashish1993
                                    from Pilani, Rajasthan
                                    Oct 7, 2021
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                                    Resolved

                                    Address: Meerut

                                    Hi,

                                    I purchased a product through Flipkart. It reached my nearest hub on 3rd. It was supposed to deliver on 5th. However till now there is no update. It's not even out for delivery. Kindly help me as this is an urgent order.

                                    Tracking ID - FMPP[protected]

                                    Thank you!

                                    Deepanshu
                                    Oct 10, 2021
                                    Complaint marked as Resolved 
                                    It was delivered afterwards. However it was done 5 daye late.
                                    Ekart Logistics customer support has been notified about the posted complaint.
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                                      J
                                      [email protected]
                                      Oct 7, 2021
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                                      Sir, My order ID is FMPP[protected]. It was to be delivered on 5th Oct 21. No Delivery agent came or contacted to deliver. But a msg received from Ekart stating that customer rejected, which is totally wrong. No call or msg came from delivery agent to deliver item. Then how come someone can reject delivery. At your Status page it is shown there that customer rejected in 3 dates repeatedly that is false. A formal complaint also registered at Consumer forum regarding this issue. Kindly deliver item as soon as possible.Thank you.
                                      Ekart Logistics customer support has been notified about the posted complaint.
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