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Ekart Logistics Complaints & Reviews

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Updated: Sep 26, 2026
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Ekart Logistics reviews & complaints page 174

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A
amit12000
from New Delhi, Delhi
Oct 12, 2021
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I am AMIT and i have product related issue. The product i was ordered and what i got is totally different .please tell me how can i return it. tracking id-SRTC[protected]
my contact no. [protected]
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    joshmorg
    Oct 12, 2021
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    I have ordered a realme earphone from flipkart on 5th Oct'21 Tracking id FMPP[protected], and the same is supposed to be Expected by 14th Oct'21".

    When order tracked in Ekart, noticed that tracking details are not updated from last 3 days.

    I just want to know the exact status of my order, and exact date of delivery.

    The product has already left for its destination 3 days ago but till now on ekart page it was not updated.
    Ekart Logistics customer support has been notified about the posted complaint.
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      S
      Swathi Suresh S
      Oct 12, 2021
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      Address: Kochi

      Hello,

      Yesterday i had given a wrong review about delivery status. The Delivery agent PRAVEEN K.P. had delivered the product on time(Flipkart Tracking id FMPC[protected] . I accidentally clicked on bad review stating not received a balance change. I request your good organization to kindly retrieve any actions upon this on the agent, as I am unable to change the review in the app.
      Regards,
      Swathi
      [protected]
      Ekart Logistics customer support has been notified about the posted complaint.
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        G
        Goyalharsh
        from Lucknow, Uttar Pradesh
        Oct 12, 2021
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        I have placed my order on 5th Oct which has shipped and reached Lucknow on 7th Oct but I haven't received my order yet and getting delayed day by day.
        Ekart Logistics customer support has been notified about the posted complaint.
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          A
          Arun3010
          Oct 12, 2021
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          Address: 398/3 Tripuri Town Patiala

          Delivery man did not come to the delivery address and the customer did not receive.
          And sent the goods back with the lie that the customer was not found, he canceled.
          Ekart Logistics customer support has been notified about the posted complaint.
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            N
            Neha Prakash MN
            from Malappuram, Kerala
            Oct 12, 2021
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            I didn't get my product Marzeni Casual Regular... with tracking ID FMPP[protected] from flip kart. The product was supposed to be delivered between 12:30PM - 04:30PM in October 11th.
            But your executive called me at 9.30 PM saying they couldn't deliver on time because of heavy rain and asked me to wait for them outside. I waited till 12 and then I got a text message informing the product is delivered. I already payed online and I didn't get my product. Now I'm not able to contact them.
            Even if they misplaced order, OTP is with me and I haven't shared it to them.
            This is very inappropriate. Please do deliver my product as soon as possible.
            Ekart Logistics customer support has been notified about the posted complaint.
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              B
              Bharti Majhi
              Oct 12, 2021
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              Dear Ekartcourier Team,

              This is Bharti, from Odisha I've placed an order ofva mobile phone from flipkart on 7th October and my tracking number is FMPP[protected], It has already left nearest city i.e Cuttack on 11th October, 3:00am and after that it is still at my city i.e Bhubaneswar and they are not receiving the order at the hub, though they could have delivered it me yesterday itself, but till today on tracking there is not proceeding. And on Flipkart it showing, arriving today. They have even hold that order at cuttack for 2days. If all these doesn't have happend the delivery could have been faster.

              Please look into this and help me to get the order today.
              Ekart Logistics customer support has been notified about the posted complaint.
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                S
                Sahil8055
                from Nagaon, Assam
                Oct 11, 2021
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                Address: Nagaon Assam

                My prepaid product has not been delivered
                But it was marked as delivered by the delivery boy
                Order I'd :- NYK[protected]
                Ekart Logistics customer support has been notified about the posted complaint.
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                  P
                  prvnkmr178
                  from deoria, Uttar Pradesh
                  Oct 11, 2021
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                  I ordered a Labtop which was already paid.

                  At first nobody came to deliver. Later in the evening I recieved a messege saying that delivery attempt failed. This fake messege I received for consecutive two days.

                  When I asked them why they were forwarding wrong message they said they cannot do anything.
                  Basically they are only delivering nearby and rest they are sending fake message that delivery attempt was failed.

                  Hub incharge Shamvendu Panday is m*****c**d, B****c**d.
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    M
                    marshall huggi
                    Oct 11, 2021
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                    E-kart delivery already delayed from flipkart delivery was scheduled on 9th and got rescheduled on 11th..wish master when called spoke very rudely saying he cannot deliver the courier in guarantee basis even today and will deliver the courreir at 12 at night..
                    Not expected this type of delivery service.
                    Marshall,
                    [protected]

                    Out for Delivery: ASUS ROG Strix G15 (20... with tracking ID FMPP[protected] from flipkart.com, will be delivered today by an EKART Wish Master (call [protected], PIN 120). Share the OTP 677377 with the Wishmaster during the delivery as a part of our secure delivery process. To know about safety measures taken to ensure a safe delivery of your order, click here: http://fkrt.it/niyrpeNNNN .
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      K
                      Kajol434
                      Oct 11, 2021
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                      I ordered 4 things together out of which three products got delivered to me but the one for which I am waiting since long because of big billion sale I got in great discount in fact i used coupons for it. For that one product delivery men is saying that address is incomplete I wonder then how other 3 got delivered. Please don't lie I don't expect this from such recognised brand like yours

                      In fact I visited your branch which is located near panchvati.. I didn't get satisfactory answer they are saying that we are getting more than 5000 couriers everyday so we can't guarantee about each and every product your product is just of rupees 800.

                      Like really?!

                      If I had to order this again it will cost me 2500 rupees. I have been eagerly waiting for this product please don't do like this.

                      Out of those 3 products 2 products got delivered from your branch only I am giving tracking id of those 2 which is FMPP[protected] & FMPP[protected] you can check if you want it's having same address and contact number.
                      Ekart Logistics customer support has been notified about the posted complaint.
                      Tracking id of product about which I am complaining is FMPP[protected]
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                        S
                        Sagar Talikoti
                        Oct 11, 2021
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                        I have ordered a mobile from flipkart on 3rd Oct'21 Tracking id FMPP[protected], and the same is supposed to be delivered by 7th Oct'21. Today (11th Oct'21) flipkart updates order status as "Expected by 13th Oct'21". When order tracked in Ekart, noticed that tracking details are not updated from last 3days. When getting in touch with flipkart, just getting pathetic support. They have no clue when the order will be delivered. The updates I get from flipkart are " we are escalating your issue", " Please wait for the next business day", "we dont have any details about the ekart logistics, so we have to wait till they update status of the order".

                        I just want to know the exact status of my order, and exact date of delivery (as the same is being changed for . Also told them, if they can share the hub details i can visit and collect it, but they aren't ready to share the same also.
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          S
                          Shiva Kumar H T
                          Oct 11, 2021
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                          LG TV ordered on 3rd and it has to deliver on 8th. But Still not product delivered. Delivery boy number also mentioned wrong in tracking id.
                          Raise the compliant on 8th but still not its solved.
                          Details attached in attachment.
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            A
                            Akash Satre
                            Oct 11, 2021
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                            Address: 415210

                            I order laptop on Flipkart
                            Today is my delivery date but till noe not recieved my order and delivery boy not answering my call
                            I want solutions right now
                            Ur service is very bad poor
                            Delivery boy is manerslees
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              K
                              KANAGARAJ PAVITHRA
                              Oct 11, 2021
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                              Address: SUNNY OPOTECH LIMITED INDIA

                              My product is not delivered to me, but i received message like product is delivered, but i did not shared my OTP to any one. Not even delivery boy called me on that day.

                              I given several complaint into flip kart but no response.

                              I need to contact that delivery boy, where and how he delivered without calling me, and without OTP

                              Following details from Ekart Tracking web site
                              Tracking ID:
                              fmpp[protected]
                              Merchant: flipkart.com

                              Received by: Kanagraj

                              Delivered on: Wednesday 06 October 2021,

                              12:34 AM

                              my number [protected]
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                R
                                RohithManimala
                                from Kottayam, Kerala
                                Oct 11, 2021
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                                Resolved

                                I ordered a tv from Flipkart on[protected], item recieved at nearest hub on[protected], expected delivery was[protected]. But yet not received the item till[protected]. No updates from Ekart, also in site delivery date is still 06 oct. Worst experience. No call or sms from Courier partner end. Also no update in tracking site. Kindly do the needful.
                                Oct 14, 2021
                                Complaint marked as Resolved 
                                Ekart delivered my product after one week from expected date. Worst experience.
                                Ekart Logistics customer support has been notified about the posted complaint.
                                My ekart logistics tracking id is-FMPP[protected]
                                MY item arrived in cuttack on dt-12.12.21 3.22 am.then cuttack branch send this item to Bhubaneswar Branch on 12-12-21, 9.00am.
                                In Dt[protected] bbsr branch again send item to cuttack,
                                Again cuttack branch send to bbsr branch on dt[protected]
                                What wrong with ekart logistic I dont under stand.
                                My item till now delivered
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                                  A
                                  Arihant427
                                  from Alwar, Rajasthan
                                  Oct 11, 2021
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                                  Hello Team,

                                  As I can see my order is reached my nearest hub yesterday morning only but still my order is not delivered yet so please verify the delaying reason.

                                  Tracking number: FMPP[protected]

                                  And there is no contact details of ekart where I can connect.
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    G
                                    Goli Sandeep
                                    Oct 11, 2021
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                                    Hi Team,

                                    I ordered a product from flipkart which is supposed to be delivered on 6th Oct but getting delayed and remain undelivered.

                                    Order number:OD[protected]

                                    After fact checking, it was found that the delivery partner ekart logistics is delivering the areas with higher order numbers and delaying other areas deliverable items breaching their delivery dates which is a clear sign of hypocrisy&unethical disagreements.
                                    Here by appealing you to consider this concern and penalize such actions of delivery partners.

                                    Regards,
                                    Sandeep
                                    Ekart Logistics customer support has been notified about the posted complaint.
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                                      P
                                      Prasenjeet Tiwari
                                      Oct 11, 2021
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                                      Address: Kunwar Singh Colony, Chas, Jharkhand 827013

                                      I ordered a smartwatch on flipkart on 3.10.21 which was supposed to arrive by 9th but i didn't get delivery even on 9th when i called and asked then it extended till 12th when i tracked it found my Smartwatch has reached Bokaro 3 days ago but still they are late in giving delivery as my address is 10 km from there and I am very disappointed for not getting delivery till now.
                                      Ekart Logistics customer support has been notified about the posted complaint.
                                      Oct 11, 2021
                                      Updated by Prasenjeet Tiwari
                                      I ordered a smartwatch on flipkart on 3.10.21 which was supposed to arrive by 9th but i didn't get delivery even on 9th when i called and asked then it extended till 12th when i tracked it found my Smartwatch has reached Bokaro 3 days ago but still they are late in giving delivery as my address is 10 km from there and I am very disappointed for not getting delivery till now.

                                      Oct 11, 2021
                                      Updated by Prasenjeet Tiwari
                                      I ordered a smartwatch on flipkart on 3.10.21 which was supposed to arrive by 9th but i didn't get delivery even on 9th when i called and asked then it extended till 12th when i tracked it found my Smartwatch has reached Bokaro 3 days ago but still they are late in giving delivery as my address is 10 km from there and I am very disappointed for not getting delivery till now.
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                                        H
                                        Himanshu bundela
                                        Oct 10, 2021
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                                        Address: khair road aligarh

                                        Hello sir my name is himanshu bundela i am frome aligarh uttarpradesh pin (202001) i complaining for my filpkart order id OD[protected] !
                                        I tried the call several times.
                                        I was repeatedly deceived that sir was coming in an hour. in 1 hour call recording near me i never like to shop from flipkart and ekart services in my life very poor behavior 😡
                                        Ekart Logistics customer support has been notified about the posted complaint.
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