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Ekart Logistics Complaints & Reviews

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Updated: Sep 26, 2026
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 179

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H
hirahuls
from Pune, Maharashtra
Oct 2, 2021
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Hello - I am expecting a consignment delivered via Ekart.
Tracking id : ITLP[protected]
It was booked on 29th Sep. 2021 but if I check the status its the same and there is no change till today on their website
https://ekartlogistics.com/shipmenttrack/ITLP[protected]
It just says consignment booked and reach by Oct.9
The status is same since 3 days there is no change.

There is no customer care number of Ekart mentioned where I can check latest update. I tried out all customer care numbers I got from google search but no number works.

Really not sure how to track this.
Kindly help.

Thank you.
Rahul Deshpande
Ekart Logistics customer support has been notified about the posted complaint.
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    J
    Jyothishna
    from Kottayam, Kerala
    Oct 1, 2021
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    Resolved

    I had done payment for 3 vashima women maternity panties but delivered only 1
    Oct 6, 2021
    Complaint marked as Resolved 
    Got refund
    Ekart Logistics customer support has been notified about the posted complaint.
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      K
      Kajaluna
      Oct 1, 2021
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      I have received defective order from flip kart and now delivery agent refuse to pick it from my address and ask me to come their office with return order
      Ekart Logistics customer support has been notified about the posted complaint.
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        M
        Maheshnhyd
        Sep 30, 2021
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        Ekart delivered a package for COD in the name of Flipkary. and when opened the package, it had old clothes and no return address on package. Called Ekart agent to take back package and he spoke rudely, refused to take it back.
        Ekart Logistics customer support has been notified about the posted complaint.
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          M
          Maheshnhyd
          Sep 30, 2021
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          Address: Balaji Ashirvaad Elite

          Ekart executive delivered a package worth 800 for COD. On opening the package there were some old shirts which we did not order. There is no return address on the package. When called delivery executive he refused to take back the package. Seems like a scam and the delivery agent was involved. He spoke rudely when asked to take back package.
          Ekart Logistics customer support has been notified about the posted complaint.
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          Ekart executive delivered a package worth 800 for COD. On opening the package there were some old shirts which we did not order. There is no return address on the package. When called delivery executive he refused to take back the package. Seems like a scam.
          Reply
          Same thing happened today with me also
          Ekart Update: Premium Printed Colourful S... with tracking ID SPYC[protected] from Shipway, will be delivered today before 9pm (call [protected], PIN 145).

          This message came from ekart and delivery boy took 1500cod using gpay .package contained fake old clothes source unknown. Went and returned to the hub directly to hand over the parcel but they are not ready to take action.I told them they can still update system so that ekart should not loose money to the fraud sources ordering and sending those packages.We are all trying to become more digitalised for the growth of nation but these kind of fake things scares us with nightmares
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            A
            Avintuk
            from Araria, Bihar
            Sep 30, 2021
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            Address: Jogbani

            Ekart cancelled my order and submitted that address is not identified but 2 days before same logistics delivered a book on same address
            Ekart Logistics customer support has been notified about the posted complaint.
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            My traking I'd is
            FMPC[protected]
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              S
              Sobhashish
              from DHAMANAGAR, Odisha
              Sep 29, 2021
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              Address: Bellur , narshapura ,kolar , karnataka ,563133
              Website: Ekart

              The delivery boy already received product but he didn't do the remaining procedure . He don't recieve call also
              Ekart Logistics customer support has been notified about the posted complaint.
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                S
                Semwal anjali
                Sep 29, 2021
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                Apke selesmen ko jb mna kr diya ki order retur le lo fir bi apka selesmen cal pe cal kiye ja ra hai
                Ekart Logistics customer support has been notified about the posted complaint.
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                  R
                  Rakesh4032
                  from Thiruvananthapuram, Kerala
                  Sep 28, 2021
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                  I have booked jbl airpods on 21 sept 2021 and recieved an empty box today 28 sep 2021...no product at all ...plzzz return money as possble
                  Ekart Logistics customer support has been notified about the posted complaint.
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                  Plzz do the needful as soon as possible
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                    G
                    Gopal Singh 52
                    Sep 28, 2021
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                    Address: Odisha, Sambalpur 768004

                    Order ID FMPP[protected]
                    Is late please try to quickly deliver
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      S
                      sbgiri10
                      from Delhi, Delhi
                      Sep 28, 2021
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                      Dear sir/madam

                      my tracking id nmbp[protected]

                      undelivery consignment.

                      Your delivery boy ([protected]) did not come my house. And write my address is wrong.

                      So many times from yestet day i.E. 27.09.2021 i call him regarding delivery. He told his byke was brake down and came after half an hour. Every time he say same. And last he told me i dont delivery your consignment.

                      Then again i call him today 28.09.21, he told i will come aftet 1hour. Then aftet i got massage undeliver due insufficient adress.

                      Please resend my consignment and take action againt your delivery boy.
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        K
                        Khushi Maurya
                        Sep 28, 2021
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                        Address: Bhagshree heights 2 plot no 132 survey no 154 kidana Gandhidham (Kutch) near tuna road , pincode 370205

                        Order was not delivered from 6 days and I just get a msg Tha it will deliver tomorrow but no one come to deliver order it's making me extremely angry
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          Imran Fakir
                          Sep 28, 2021
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                          Address: Ahilyadevi Nagar, Near KGDM college, Niphad, 422303

                          I ordered my parcel from Flipkart and the delivery date was 26th September 2021, I also get message from you on 25th September 2021 that your parcel is arriving today, but i didn't get any call from your courier boy and that day at 8:30pm another message pop-up that You rejected your delivery, I called to office and they said " their is a misunderstanding about names thats why we rejected it because there are two parcels from same area, why they even called me once, please resolve this earlier, the parcel is very important
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            P
                            Pallavi Shaw
                            Sep 27, 2021
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                            Kindly take strict action against a delivery agent who himself cancelled my order pickup without informing me n didn't respond to my call wen i tried to reach d agent whose number is given below on the screenshot I've attached. This second time I faced this negligence from ekart, as previously my order delivery was also cancelled by delivery agent without my knowledge.
                            Ekart Logistics customer support has been notified about the posted complaint.
                            Sep 27, 2021
                            Updated by Pallavi Shaw                             Kindly take strict action against this person
                            Sep 28, 2021
                            Updated by Pallavi Shaw                             Kindly send a pickup agent for return of my product
                            View replies
                            When're u going to provide a delivery agent for pickup of my product
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                              C
                              Chiya Goyal
                              Sep 27, 2021
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                              Address: Barnala

                              I was ordered a item from flipkart...on flipcart app shows, i have received my parcel...but in actually i dont get my parcel...courier service Ekart logistics...plz resolve my issue.
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                A
                                Asha.g. Asha.g.
                                Sep 27, 2021
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                                Address: Ananthapura primary government school near nelamangala 562123

                                Product miss match
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  M
                                  MIDHUN KANCHIRAKKUZHI
                                  Sep 26, 2021
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                                  Address: Delhi

                                  I have ordered a JBL bluetooth earphones on seeing ad on YouTube. Duplicate product supplied on 26 sep 21 and payment made by cod to ekart I need refund and return product
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    D
                                    Dey Saikat
                                    from KOLKATA, West Bengal
                                    Sep 26, 2021
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                                    Address: Wear Kurtis, Circle Nearby Hospital, Delhi, NCR, 110081

                                    Today, I received an item on cash on delivery for ₹649/- but I did order the item. Now I am trying to return it and getting the refund, but getting no help from Ekart logistics.
                                    Ekart Logistics customer support has been notified about the posted complaint.
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                                      R
                                      rsc.chandel
                                      from kanpur, Uttar Pradesh
                                      Sep 25, 2021
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                                      Address: ABHAY PRATAP SINGH VILL DHARAHARA POST KADARI CHAMPATPUR Kanpur, Uttar Pradesh, 209214 mobile no. 6388958306

                                      Dear ekart team,

                                      Please update current status of below order, as per online remark, mismatch pin code, but I have 3 month before already received one order, so how can put the wrongly remark is online.

                                      I needed this order, please arrange as soon as possible.

                                      Thanks,

                                      Rahul singh
                                      Ekart Logistics customer support has been notified about the posted complaint.
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                                        C
                                        crazy joker vinay
                                        Sep 25, 2021
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                                        I want fast delivery
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