Ekart Logistics Complaints & Reviews

I ordered a product through STYLESTRY online shopping site. The expected delivery is 13th april.but i don't get that product yet. STYLESTRY team told me that it's the issue of their courier partner ekart.the courier team didn't call me yet.its almost one month

Delevery boys behaviour is very bad ani missbehev and parsal not delivered right time parsal is let 30 day let

On April 18th 12PM delivery person has called me that he has reached the destination, and he asked OTP I also shared OTP. But after I went and check, but the parcel not received.

Kindly deliver my parcel back to me.

This is the second time, I am getting a wrong item sent to me.
Just about 12 days back, I ordered a sandal and got a wrong one.
Now I ordered one more. It is also wrong.
I am fed up with this kind of irresponsibility.
I want to return.
Invoice Number: DDS47844
Order Date: April 15, 2025

I ordered my grocery from filpkart and delivery boy came on Tuesday but in box has wrong product after see that I denied to receive and he making a vedio of wrong product and send to his senior and his senior ask we will deliverd on next day but after 4 pm on same day he marked deliverd without giving product to me I did not share any otp to his and after that I complaint on same day and filpkart promise to me provide solution but not give and not give any information about dilvery boy or hub address even if I tried to connect it is fake delivery attempt by delivery boy please help me otherwise I have video proof then I go with consumer court with this proof
OD[protected] order ID
Please give me solution or provide delivery boy or hub incahrge number foe better solution

I ordered an apple watch on 13th April 2025. My order shipped on time and came to my nearest hub on 16th April. The delivery date was 16th April. I received a message from Flipkart to confirm if I am available for delivery.
I confirmed that I am available. The Ekart changed the delivery date on their own to 17th and 18th April. I did not authorize the change in delivery date.
Ekart should not change the delivery dates of the orders when I have confirmed that I am available for delivery.

We have received a product against tracking No # NMPC[protected] that does not match the specifications or description mentioned in the order. Kindly look into the matter and advise on the next steps for replacement or resolution.

Looking forward to your prompt response.

Order No. FMPN[protected]
Date of Order : 11.04.2025
Product : Marq 3 star one Ton Split AC
Expected Delivery Date : 13.04.25
Still not delivered AC by you& it represents your bad quality of service.

Product is not Real. This is a duplicate product i went Retain Product. Oder Id #34383 EKART FMBC[protected]

I have ordered a phone Motorola edge 60 fusion. I ordered this product on April 9, 2025. When i'm tracking my product it displaying as the expected date is 11th of April but not yet delivered. Please let me know where is my product. I'm attaching my tracking details:

Order ID : OD[protected]

I want this product to be delivered soon to my address

Please return my order wrong product please current be my order p please exchange my product

**Subject:** Complaint Regarding Unauthorized OTP Use and Parcel Misdelivery

**To:**
Ekart Customer Support

**Dear Customer Support Team, **

I am writing to formally report an issue regarding a delivery mishap that occurred with one of your Ekart agents. On 30.4.25 (first delivery FMPC[protected]) your delivery agent requested an OTP at the time of delivery. However, I later discovered that this was not the delivery confirmation OTP, but rather the OTP required to access my Flipkart account.

Following this unauthorized access, on 3.4.25, second delivery FMPP[protected], FMPP[protected] sameagent wrongfully received the parcel meant for me. This fraudulent act has caused me financial loss and a breach of my personal information security.

I request immediate action to:
1. Investigate the matter and identify the delivery agent involved.
2. Ensure that my account security is restored, and assist with any necessary protective measures.
3. Take strict action against the responsible individual to prevent further incidents.
4. Reimburse me for any loss incurred due to this fraudulent activity.

Attached are all relevant details, including order IDs, delivery dates, and any supporting evidence. I expect a prompt response to resolve this matter at the earliest.

Please let me know the next steps regarding this complaint.

**Thank you for your assistance.**

**Sincerely, **
RAVI KANT
Mob no. [protected], [protected]
Basera, House No 9 /29, ROAD NO 9, Sri Nagar Colony, Patna 800025, Bihar.

---

Dear Team,

I purchased some product from flipkart with COD option. I paid 335rs via phonepay to ekart delivery person and it went under processing. After some time again 335rs sent via phonepay again it went under processing. Delivery guy told he will pay me back extra 335rs if both payment credit to my account. After 20hrs both amount credited to his bank but he didn't refund my amount which is 335rs. Kindly help me to get my money back.

I have tried to call that number which is [protected] but no luck.
I have paid to below account: [protected]@oksbi. His name is RadheShyam Kumar.

Dear Flipkart/Ekart Support Team,

I hope this message finds you well. I am writing to raise an issue regarding my order, which was confirmed on March 21, 2025, and was supposed to be delivered on March 31, 2025. Unfortunately, there was a problem during the delivery process, and I have not yet received the product.

Here are the details:

Order ID: OD[protected]

Ekart Logistics Tracking ID: FMPP[protected]

Scheduled Delivery Date: March 31, 2025

Delivery Address: NO.354/10 1st main 7th cross,
Chikkaswamy Layout jaraganahally
JP nagar bangalore 560078

On March 31, the Ekart delivery team arrived at my home. However, while I was receiving calls from the delivery team, the OTP required for completing the delivery was not triggered on my phone. As a result, the delivery team informed me that they could not complete the delivery without the OTP and took the product back.

They assured me that the delivery would be rescheduled. However, despite waiting for over a week, I have not received any further updates, and the product has not been delivered yet.

I request you to kindly look into this matter urgently and provide an update on when I can expect the delivery of my product. If there is any further information or action needed from my side, please let me know.

Contact Details:-
Name: Sreenath
Phone Number: [protected]

I would appreciate your prompt attention to this matter.

Thanks

Dear Ekart Customer Support Team,

I hope this message finds you well. I am writing to bring to your attention an issue regarding the delivery of my recent order, Order No. OD[protected].

Upon receiving my order, the delivery boy requested an amount of Rs. 2500, which was Rs. 450 more than the agreed amount of Rs. 2050 stated in my order details. This extra charge was collected without any prior explanation or justification. I was informed that the payment of Rs. 2500 was required for the order, which is incorrect and has caused confusion.

I kindly request that you look into this matter and take appropriate action to rectify this issue. I would appreciate it if you could ensure that the extra amount of Rs. 450 is refunded to me at the earliest.

For your reference, the details of the order are as follows:

Order No.: OD[protected]

Correct Payment Amount: Rs. 2050

Amount Collected by Delivery Boy: Rs. 2500

Excess Amount Collected: Rs. 450

I trust this issue will be resolved promptly. Please feel free to contact me if any additional information is required.

Looking forward to your swift response.

Thank you for your attention to this matter.

I had ordered a product from aqualogica on march 16th, 2025 and the estimated delivery date was on march 27th and i had not received it. ekart logistics was their delivery partner. when i checked my order using the tracking id, it showed “order rejected” after eleven long days. they didn’t even bother to inform me about the same and i have no idea about why it has been done. my order was prepaid so i want refund. i can’t even find a phone number to contact ekart logistics to complain about the same.

I ordered powerbank from Boat Website
It was to be delivered by 26March, 2025
But it. Is not delivered today (27, March, 2025)
And there is no contact information regarding this...
Order details are as follows :- shipment number :-KKRP[protected]
Order Id :- 7792807
Kindely Take the required action as soon as possible

I have ordered a product which is Closet Organizer-Foldable Shirts and Clothing Organizer Stackers (Pack of 3). I ordered this product on March 9, 2025. When i'm tracking my product it displaying as the expected date is 16th of march but not yet delivered. Please let me know where is my product. I'm attaching my tracking details:
OIPC[protected]
Manasa Vavilala
Rajiv nagar 32 end, beside shekar tours
523001 Ongole AP
India
Ph no +[protected]

I've delivery regarding complaint. on 18th march I got call from delivery boy & whole day i'm waiting for my order but the deliivery is not come, and currently is 21th march & i still did not get any form ekart whenever is to be delivered. please deliver the order as soon as possibe

order Id - OD[protected]
tracking Id -FMPC[protected]

customer contact number - [protected], [protected]

Please update delivery status and no more delay .
there is last update is 06/03/2025. please update and deliver the product ASAP.