Ekart Logistics Complaints & Reviews

We have received a product against tracking No # NMPC[protected] that does not match the specifications or description mentioned in the order. Kindly look into the matter and advise on the next steps for replacement or resolution.

Looking forward to your prompt response.

Order No. FMPN[protected]
Date of Order : 11.04.2025
Product : Marq 3 star one Ton Split AC
Expected Delivery Date : 13.04.25
Still not delivered AC by you& it represents your bad quality of service.

Product is not Real. This is a duplicate product i went Retain Product. Oder Id #34383 EKART FMBC[protected]

I have ordered a phone Motorola edge 60 fusion. I ordered this product on April 9, 2025. When i'm tracking my product it displaying as the expected date is 11th of April but not yet delivered. Please let me know where is my product. I'm attaching my tracking details:

Order ID : OD[protected]

I want this product to be delivered soon to my address

Please return my order wrong product please current be my order p please exchange my product

**Subject:** Complaint Regarding Unauthorized OTP Use and Parcel Misdelivery

**To:**
Ekart Customer Support

**Dear Customer Support Team, **

I am writing to formally report an issue regarding a delivery mishap that occurred with one of your Ekart agents. On 30.4.25 (first delivery FMPC[protected]) your delivery agent requested an OTP at the time of delivery. However, I later discovered that this was not the delivery confirmation OTP, but rather the OTP required to access my Flipkart account.

Following this unauthorized access, on 3.4.25, second delivery FMPP[protected], FMPP[protected] sameagent wrongfully received the parcel meant for me. This fraudulent act has caused me financial loss and a breach of my personal information security.

I request immediate action to:
1. Investigate the matter and identify the delivery agent involved.
2. Ensure that my account security is restored, and assist with any necessary protective measures.
3. Take strict action against the responsible individual to prevent further incidents.
4. Reimburse me for any loss incurred due to this fraudulent activity.

Attached are all relevant details, including order IDs, delivery dates, and any supporting evidence. I expect a prompt response to resolve this matter at the earliest.

Please let me know the next steps regarding this complaint.

**Thank you for your assistance.**

**Sincerely, **
RAVI KANT
Mob no. [protected], [protected]
Basera, House No 9 /29, ROAD NO 9, Sri Nagar Colony, Patna 800025, Bihar.

---

Dear Team,

I purchased some product from flipkart with COD option. I paid 335rs via phonepay to ekart delivery person and it went under processing. After some time again 335rs sent via phonepay again it went under processing. Delivery guy told he will pay me back extra 335rs if both payment credit to my account. After 20hrs both amount credited to his bank but he didn't refund my amount which is 335rs. Kindly help me to get my money back.

I have tried to call that number which is [protected] but no luck.
I have paid to below account: [protected]@oksbi. His name is RadheShyam Kumar.

Dear Flipkart/Ekart Support Team,

I hope this message finds you well. I am writing to raise an issue regarding my order, which was confirmed on March 21, 2025, and was supposed to be delivered on March 31, 2025. Unfortunately, there was a problem during the delivery process, and I have not yet received the product.

Here are the details:

Order ID: OD[protected]

Ekart Logistics Tracking ID: FMPP[protected]

Scheduled Delivery Date: March 31, 2025

Delivery Address: NO.354/10 1st main 7th cross,
Chikkaswamy Layout jaraganahally
JP nagar bangalore 560078

On March 31, the Ekart delivery team arrived at my home. However, while I was receiving calls from the delivery team, the OTP required for completing the delivery was not triggered on my phone. As a result, the delivery team informed me that they could not complete the delivery without the OTP and took the product back.

They assured me that the delivery would be rescheduled. However, despite waiting for over a week, I have not received any further updates, and the product has not been delivered yet.

I request you to kindly look into this matter urgently and provide an update on when I can expect the delivery of my product. If there is any further information or action needed from my side, please let me know.

Contact Details:-
Name: Sreenath
Phone Number: [protected]

I would appreciate your prompt attention to this matter.

Thanks

Dear Ekart Customer Support Team,

I hope this message finds you well. I am writing to bring to your attention an issue regarding the delivery of my recent order, Order No. OD[protected].

Upon receiving my order, the delivery boy requested an amount of Rs. 2500, which was Rs. 450 more than the agreed amount of Rs. 2050 stated in my order details. This extra charge was collected without any prior explanation or justification. I was informed that the payment of Rs. 2500 was required for the order, which is incorrect and has caused confusion.

I kindly request that you look into this matter and take appropriate action to rectify this issue. I would appreciate it if you could ensure that the extra amount of Rs. 450 is refunded to me at the earliest.

For your reference, the details of the order are as follows:

Order No.: OD[protected]

Correct Payment Amount: Rs. 2050

Amount Collected by Delivery Boy: Rs. 2500

Excess Amount Collected: Rs. 450

I trust this issue will be resolved promptly. Please feel free to contact me if any additional information is required.

Looking forward to your swift response.

Thank you for your attention to this matter.

I had ordered a product from aqualogica on march 16th, 2025 and the estimated delivery date was on march 27th and i had not received it. ekart logistics was their delivery partner. when i checked my order using the tracking id, it showed “order rejected” after eleven long days. they didn’t even bother to inform me about the same and i have no idea about why it has been done. my order was prepaid so i want refund. i can’t even find a phone number to contact ekart logistics to complain about the same.

I ordered powerbank from Boat Website
It was to be delivered by 26March, 2025
But it. Is not delivered today (27, March, 2025)
And there is no contact information regarding this...
Order details are as follows :- shipment number :-KKRP[protected]
Order Id :- 7792807
Kindely Take the required action as soon as possible

I have ordered a product which is Closet Organizer-Foldable Shirts and Clothing Organizer Stackers (Pack of 3). I ordered this product on March 9, 2025. When i'm tracking my product it displaying as the expected date is 16th of march but not yet delivered. Please let me know where is my product. I'm attaching my tracking details:
OIPC[protected]
Manasa Vavilala
Rajiv nagar 32 end, beside shekar tours
523001 Ongole AP
India
Ph no +[protected]

I've delivery regarding complaint. on 18th march I got call from delivery boy & whole day i'm waiting for my order but the deliivery is not come, and currently is 21th march & i still did not get any form ekart whenever is to be delivered. please deliver the order as soon as possibe

order Id - OD[protected]
tracking Id -FMPC[protected]

customer contact number - [protected], [protected]

Please update delivery status and no more delay .
there is last update is 06/03/2025. please update and deliver the product ASAP.

Dear Team,

I am writing to inquire about the status of my package with the tracking ID OIPC[protected], which was scheduled to be delivered on 6th March 2025. Unfortunately, I have not yet received the package, nor have I received any call or message regarding its delivery.

Could you kindly provide an update on the current status of the package and let me know the expected delivery timeline? If there are any issues or further details required from my end, please feel free to inform me.

Looking forward to your prompt response.

my contact details are as follows
[protected]

[protected] this my order no amount has been paid but delivery boy has been wrongly begaveyear I wil complaint Thiruvarur Ekart centre manager so not replay and center manager including wrong behaviour so your staff take action and today delivery them not delivery today 9 am to 5 pm I will case file to consumer court I am working in Tnward department

On February 24, 2025, I placed an order for a pedestal fan from Flipkart, and on March 1, 2025, the item arrived at the closest EKART hub.
and the merchandise is not being delivered to my house by the Ekart crew.

They frequently contact and change the dates without my consent; my tracking ID is FMPC [protected].

Delivery person did not deliver the order instead asking me to share cancellation OTP over the phone.

Even though the correct postal code mentioned in the website he is telling that wrong postal code mentioned in the order.

Tracking ID: UCLP[protected]

Last month om17.02.2025 i had been ordered jeans from closet.dennimm and she took advance payment but not take my contact no
although she gave me docket no OMAP[protected]
on last 23.02.2025 site shows producr delivered in pijnore but still i cant received my parcel and when todaya i go on ekart site my parcel had been rejected and co from whomi purchased jean had blocked me
my contact detilas here [protected]

Subject: Urgent: Resolution Required for Lost Shipments and Pending CN Details
Dear Ekaart and Nimbus Team,
I am writing to bring to your attention the following shipments that have been marked as lost:
NBCC[protected]
NBCC[protected]
NBCC[protected]
NBCC[protected]
NBCC[protected]
NBCC[protected]
NBCC[protected]
NBCC[protected]
NBCC[protected]
NBCC[protected]
NBCC[protected]
NBCC[protected]
NBCC[protected]
Despite multiple requests, your team has not provided the CN details, even though Ekaart has already shared these details with you. This lack of communication is causing significant operational challenges on our end.
Additionally, the persistent delivery percentage issues have yet to be resolved, which is affecting our business operations. We are highly concerned about the miscommunication and unprofessional behavior we've encountered, and we urge you to address this matter immediately.
We request you to:
Provide the CN details for the above-listed shipments without further delay.
Investigate and resolve the delivery percentage issue at the earliest.
This situation is beyond our control, and we seek your immediate assistance to rectify it.
Thank you for your prompt attention to this matter.
Yash J.
NimbusPost ANKIT GUPTA Gurmehar Singh Rajeev Pratap Ekart LogisticseKart Support