Ekart Logistics Complaints & Reviews

Dear Ekart team,
I am writing to express my deep dissatisfaction with the recent experience that my father had faced from your company side.On 15th DECEMBER 2023, My Father had ordered for PSC books and the payment has been done through UPI.Expected date of delivery was 19/12/2023.Yesterday delivery boy contacted my father through his personal phone and informed him that the ordered item has been hand over to another guy and he will...

Good day,
I am writing to express my deep dissatisfaction with the recent experience that my father had faced from Ekart company side. On 15th DECEMBER 2023, My Father had ordered for PSC books and the payment has been done through UPI. Expected date of delivery was 19/12/2023.Yesterday delivery boy contacted my father through his personal phone and informed him that the ordered item has been hand over to another guy and he will give you. Now flipkart status showing that the order has been delivered but the item has not been received yet. I trust that you will take this matter seriously and act swiftly to rectify the situation and here I am attaching the tracking number and delivery boy contact number along with this mail. Delivery boy is not picking the call. I wish to take some action against him too.

Tracking number:FMPP[protected]

Ekart hub :Cherupuzha, Kannur, kerala.

Delivery boy contact number:+91-[protected]

--
Best Regards, ,

JYOTHISH MK

Product which I ordered and order date 14 dec 2023 invoice no #5777 and order I'd no :- NMNC[protected] and delievred on 19 dec 2023 is not same item that I ordered. I request you to plese return this product and pickup it as soon as possible. Plss.. convey my message to that shop also and refund my money.

Since Friday (15th Dec) I am getting out for delivery messages for my product but not getting the product delivered.
They keep rescheduling the delivery.

I have ordered a product in Flipcart on 8th Dec 2023 and it got delivered to me on 13th Dec 2023 through E-KART LOGISTICS...The tracking Id is FMPP[protected]...

Because of the Size issues, i ordered for a smaller size and made a replacement.. It was expected to delivered to me on 18th DEC 2023...

On 18th Dec 2023, i received a message from EKART that my product will get delivered on that day along with the tracking id and PIN - 187... Let me share the exact message that i received on 18th Dec 2023...

Out for Delivery (Replacement): sashu Combo pack Of 3 Women... with tracking ID FMPP[protected] from flipkart.com will be delivered on successful pickup verification, today by an EKART Wish Master (call [protected], PIN 187). Keep the product ready with all accessories and tags for verification.

I called the delivery person on 18th Dec 2023 at around 6.30 pm to get confirmed about the delivery that day...That useless delivery boy said he will deliver it within that night... But Without delivering it to me, the status was falsely updated as the product got delivered and exchange was accepted today... When i called that idiot around 10pm that night and queried, he said he will deliver it for sure on the next day morning...but for time being i have updated as delivered he said... i just knodded my head believing him of his heavy delivery service the whole day... i made a great mistake pittying that useless fellow and accepted his words...

That stupid useless cheating delivery boy had not delivered the product the next day (19th dec 2023)...
But the status was again reupdated as the product delivered on 19th dec, 2023.. I had called him N number of times even till now but the call is redirected to the EKART CUSTOMER SERVICE asking to enter my mobile number followed by the 3 digit PIN they had sent... when i did the same, it is been said by the connected voice that the PIN is incorrect...
But 187 is the PIN they had sent to me and now they say its incorrect..

I just need my product and warn that stupid delivery boy...
Please take Strict action towards their attitude... if they cant deliver, why do they work under this...
Just take strict action towards him..

Dear Team,

I have ordered Raymond slim fit men black trouser size 30 colour black on 03rd Dec 23 which has been shipped by Ekart Logistics with tracking id : FMPP[protected] and delivered on 06th Dec 23 at 06:48 pm on the wrong address by the delivery person.

May i know the contact details for the person who was responsible for the delivery to ask for the address where he has delivered the parcel.

Please look into this issue and let me know the resoltuion as soon as possible.

I use to buy electronic components online. I ordered and sent through ekart logistics. These guys didnt turn up and updated the order as Order Rejected and saying as RTo, but it has given back to the ordered company. Now the product is missing, My money is gone. Customer care is not working. Finally I got a direct number and called them. They refused to give any information and will be handever to the originator. But till not not handed over.

I ordere something from mynthra, and it reaches for our for delivery 3 days back, the delivery agent is not at all contacted and didn't delivered my products, today I called that number provided in website they were saying they won't deliver the products to doorstep if I want those I should go to their respective office and. Have to collect from there this is not at all fair why should go to some where and collect my parcel everything is included in the price we paid right while ordering itself the delivery fee and all, now again why we have to somewhere and collect our parcels pleas resolve this issue.

I have returned JOKER & WITCH Women White &... with tracking ID MYSR[protected] on 11 Dec 2023 along with that watch box I kept rs 1500 in the box.

Could you please help me return my money back.

I have order a product by Flipkart online shoping apps . my order to be deliver on 14 December 2023 but my order not deliver till date. my order reached on Wednesday 13 December 06:06pm moradabad hub. I visit Lodhipur hub and i requested them to delivered my product to me but they reply me we have packed and shiped your order to our pakwada office to delivery. then i visit pakwada office to collect my order. when i ask to pakwada office about my order they reply me we did not receive yet any load we will receive that at night and we will surely deliver your product.
when i track my order in the morning i found off my order is moved to any yakubpur. how can they send my product return or any other city to without trying to delivery . they didn't call me even i my number last night to connect with me .

Dear Ekart Team,

I trust this email finds you well. My name is [Your Name], and I am writing to bring to your immediate attention a grave concern regarding the delivery of my recent order through Ekart with the tracking number FMPP[protected].

On December 1, 2023, I placed an order for a Floral Print Bollywood Georgette Saree (Pack of 2, Pink, Light Green) through Flipkart, with order number OD[protected]. According to the Ekart shipment tracking information, the order has been marked as "delivered." However, I want to emphasize that as of today,[protected], I have not received the delivery.

This discrepancy is causing significant distress, as I have already contacted Flipkart customer support multiple times regarding this matter. Despite their assurances and promises of resolution, the issue persists, and my frustration is mounting.

I understand that Ekart is a reputable delivery partner, and I am reaching out to you directly in the hope that you can investigate and rectify this situation promptly. It is essential to highlight that, as per my order details, the delivery was not made to me, and I have received no communication or attempts at delivery on the specified date.

I kindly request your immediate intervention to investigate the status of the delivery and provide clarification on the discrepancy between the Ekart shipment tracking information and the actual delivery status. I also urge you to work collaboratively with Flipkart to ensure a swift resolution to this matter.

I appreciate your urgent attention to this issue, as it is causing significant inconvenience and frustration on my end. I am willing to provide any additional information or documentation necessary to facilitate a quick and accurate resolution.

Thank you for your prompt action in addressing this matter. I look forward to a swift and positive resolution.

For more details, you can contact me on +91 [protected]

My order was supposed to be delivered on 13 Dec but has not been delivered at end of 14 Dec also. The status shows out for delay very from 13th 10.26am.

No one answers Contact number provided.
Flipkart Customer care says wait bit no proper action is being taken.

I trust this message finds you well. I am currently experiencing difficulties receiving the One-Time Password (OTP) on my mobile device associated with the following Tracking ID: XMIP[protected].

To ensure a seamless process, I kindly request that the OTP be sent to my registered email address instead. Your prompt attention to this matter would be greatly appreciated.

Thank you for your assistance.
br...

I ordered one street 9 women black lightweight bomber Jacket from myntra .it is now showing order delivered but i didn't recieve it. Kindly check . I am attaching tracking id . It was prepaid.
Tracking id = MYSP[protected]

I have ordered a salwar suit pack 0f 3 for rs. 599, at time of delivery I have paid 649 and took product from delivery boy after opening the product the items were completely old and already used dresses, I want my money refund. Order id:4228697
PAXC[protected].
While trying to contact number of customer care the numbers were not in use.

I ordered a product from buysort.myshopify.com, and the product link is https://ae5841-2.myshopify.com/products/premium-bedsheet?variant=[protected]

The delivery boy delivered me a single bed bedcover and only 1, but the product says 2 bed covers and the delivered product's color was not the same as well,

Wanted to contact the delivery boy but the number is busy whenever I try to call, as it probably is the company's number.

My address is Village Gaunsabad, Ram Tirath Road, Amritsar
Order was placed on 9th December and got delivered today which was anyways wrong. Order was placed in the name of "Simar"

I have ordered from PAYTM for fastag BUT still not received....

I have ordered a nivia football from Flipkart but it didn't deliver by Delivery agent. He ask me cancel the order but I want to receive. The delivery agent cancelled my order .
Order ID OD[protected]
TRACK ID FMPC[protected]

The delivery date is today, so I called the courier to find out where my purchase was and how long it will take to get to me. and he replied me. ( Delivery executive) : im not your servant just wait and he end the call.

date: 12/12/2023
Tracking No : MYEP[protected]
delivery executive number who bad behave with me ([protected])

ID = SRTC[protected] was shipped from delhi on saturday 9th dec and was supposed to deliver on 10th but missing from that day