Ekart Logistics Complaints & Reviews

My sister ordered Rakhi's for me from Myntra and sent via Ekart with tracking ID MYEP[protected].

Shipment was supposed to deliver on Aug 6th but unfortunately till today this package was not delivered to us. But Ekart has marked this shipment as delivered in their system. We called to Ekart delivery number so many times but no solution for this issue. Even we have lodge a complain with Myntra but no resolution.

Please look into this.

Regards,

Dr Sanjay Jain
Bangalore
[protected]

Sir,
I ordered white cotton Hakoba readymade blouse with tracking ID WMLC[protected].My ordered blouse size is 34.But i got the size 32.Please
give correct size blouse.
The blouse colour is shaded with violet colour.
please give me the ordered and good quality blouse.

Ekart Update : White Cotton Hakoba Readyma... with tracking ID WMLC[protected] from WMall will be delivered today before 11pm (call [protected], PIN 158). Pay with Flipkart UPI to get Rs. 50 off!

Your delivery boy reached our complex yesterday at around 7.1`5 in the evening and failed to deliver the consignment at the flat. Spoke to him thereafter. he said he had given four calls but he could not contact me. REquested him to come back and deliver the consignment at the flat number, but he disconnected.

Pl advise your boy to deliver the consignment at the flat number mentioned today anytime and collect money from the flat, where it is manned all the time.

Regards.
George Victor K F
08.08.24.

My parcel with Tracking id SHTP[protected] has arrived at my near hub 5-6 days ago but still they are not delivering. I need the parcel today itself

I had ordered a tablet display online which I was supposed to get through e-cart logistics.but it has not been delivered yet, the nearest hub is Shahjahanpur hich was supposed to be received from our close hub Shahjahanpur but they again sent it to Lucknow, from Lucknow to Shahjahanpur, similar parcels are circulating from Shahjahanpur to Pali.

Respected sir,

mera product meri location ke logistic team ke pass karib 1 mahine se hai but unhone abhi tak delivery nahi kiya hai please solve my problem as soon as possible

regards

atthar raza
[protected]

Delivery agent did not delivering my product to my given address.please take my complaint and resolve my problem earlier

I buy 30plus order in a month my every order worngly marked deliver without my concern, and suppose when i call to cancel the order the delivery boy say the product i already deliverd and forced me to keep the product and tell me to return it as much you like return, in this situation i will request you its my opinion to my product not delivery boy so plz strikely conplain regarding thus partner he also scam by prepaid product illegally deliverd which not delivered to me, misbehaving too much such limited cross behavior plz documented highlighted complain to this delivery boy contact no [protected]

Wrong extra item was picked up by courier person.Now I'm not able to talk to the delivery guy as no is not reachable.

Pickup has been delayed by 4 days. What is this unprofessional service ?

Pickup was scheduled from 27/07/2024.

AWB:
SRSC[protected]
SRSC[protected]

No one is coming to pickup the orders, They always say that they are not assigned with this area. If they are not assigned then how can they call and tell ? how did they got access of my number ?

Do E-kart has no control over its system and pickup agents ? Are you people a bunch o[censored]nprofessional chaps ?

Extremely unacceptable behavior from Ekart, I chose you because of your large coverage of pickups and delivery location, I guess from now onwards i have to use all other companies other than your ekart.

As per flip kart product should be delivered on dated 30/07/2024 but ekart wishmaster had denied to delivery on mentioned date

Delivery boy talked to me in aggressive tone and threatened me not to deliver orders. Can hear call recordeings

We just received a courier on dated - 21/7/24, time - 4;15PM
packet from one of your Delivery boy with
Track order number - TOPC[protected]
ORDER ID - FSL17367
We paid rs 699/- through UPI
We need to refund the packet as the items in the packet are not those which we ordered.
It looks like a big fraud by Fashion Life store
https://fashionlifestoree.com/

I found the number somehow in the google
[protected] - someone asked the FLS number - But he is saying he is from EKart customer care, if he is from E kart customer care why he is asking the FSL number
Actually it has a FSL number -- I feel FLS means Fashion Life Store, so it has a number in the packet Order ID as mentioned in the trail mail
Order Id - FLS17367
And he shared a APK file to download to make a complaint, That file he sent with a different number - =91 [protected]

When downloaded they keep asking few details about the packet and asking to type the Debit card number, Expiry date . and CVV
I said who will share the CVV

Its completely a fraud company. How Ekart is onboarded this kind of company.
Dear Ekart Team,

I am extremely disappointed with the lack of proper customer support. I recently made a purchase from Fashion Life Store, a vendor on your platform. After paying, I discovered the store does not exist, and I need to return the package.

There is no customer care number or email provided, and comments are disabled on your page. The only contact is an address in Bangalore, which is impractical for resolving this issue.

Please provide immediate assistance to resolve this matter.

I got delivered 2 atomberg fans on[protected] by ur delivery boy and it was open box delivery i wasn't at home at the time of delivery so my mother took the delivery and after telling OTP ur ajent didn't gave open box delivery and denied to do so and told it's not opened box delivery to my mother and after 2 days when I opened 1st box it's was with all accessories and 2nd box fans blades were missing and I took it and went to ur office and informed them about the delivery boy and they told to replacement so I raised replacement and at the time of pickup ur ajents are asking blades which I didn't get now it's been rejected three times and ur delivery ajent are cancelling my pick up by themselves without my knowledge so kindly solve the problem and take action towards the delivery boy and solve my problem

Rang product

I received a shipment with a box yesterday worth of Rs 1000. I opened the box and its full of broken plastic. There is no sender name on that box.

I would like to file a complaint to local police on how I was scammed. I need the sender details from Ekart facility in this regard.
I also need an explanation on why the box is delivered to me without any sender details.
Tracking ID -SHLC[protected]

My product reached the nearest hub and showing out for delivery daily and the end of the day I get message that product is not delivered. This is fraud by the delivery boys updating the status with out trying to deliver the product.
Tracking ID - SRTP[protected]

Product has reached nearby location 7 days back but from there its not delivered. While tracking it's showing "Unable to attempt pickup due to operational issues" from 7 days. No update.

This is regarding my product- Faber Coffee maker for the above order ID, I have not received the order yet but while checking over the tracking ID I noted my order status is showing delivered. I have dropped an email to the concerned team of ekart but could not get any response. Also, there customer care numbers are not mostly invalid to contact. WIthout order pin or anything how they can show over portal that product is delivered. Requesting immediate solution for my issue.

To: [Consumer Court Email Address]

Dear Sir/Madam,

I am writing to lodge a formal complaint against Flipkart regarding the non-delivery of my order with shipment number FMPC[protected].

On 28/06/2024, I placed an order through Flipkart, and the delivery was scheduled for today, 01/07/2024. I received a call from the delivery boy while I was on another call. Immediately after, I returned the call multiple times, but he did not answer. Subsequently, he started rejecting my calls.

I have made numerous attempts to contact the delivery boy at the number provided by Flipkart ([protected]) without success. It appears that he is deliberately avoiding delivering the package today, which is crucial for me.

Despite my repeated efforts to reach out to Flipkart customer support and the delivery boy, my issue remains unresolved. This negligence and unprofessional behavior have caused me significant inconvenience and distress.

I request the consumer court to intervene in this matter and ensure that Flipkart fulfills its obligation by delivering my order promptly. I also seek appropriate action against the delivery personnel and compensation for the inconvenience caused.

Thank you for your attention to this matter.

Sincerely,

[Kiran Mathew
Cheeran house, West mangad po
[protected]
email: [protected]@gmail.com