Ekart Logistics Complaints & Reviews

The product is not delivered at the address location however the OTP was taken .I want the product otherwise serious actions will be taken against the agent and the company.

I have ordered a Product on 4th November 2023, and the same day it reached the Nearest HUB. On 5th November, at 3:30PM I receive an update for 'Out for Delivery' from the app as well as SMS. At 7:00PM I tried reaching out to the delivery agent and he did not pick up my call. Later that night at 11:00PM I receive SMS from Flipkart, that my product will be delivered on 6th November.

I also checked Ekart's website, it also informed...

Delivery boy of ekart is rudely saying that he will not deliver product in my Village and threating that collect your shipment at the point where he stand which is about 4 km far from my Village or he will cancel the shipment.

My Village name - Gavhali
Taluka - Kannad
District - Chhatrapati Sambhajinagar
Pincode - 431103

FMPC[protected] - The parcels relevant of this track number due to the negligence of your agent, not yet been dispatched. It is too bad performance of your agent. Please take necessary action on this negligence.

The product they have packed is different from what I ordered. I have ordered model number WAJ20069IN from Bosch with a 7kg load capacity, and they have delivered me the WAJ20065IN with a load capacity of 6.5 kg. They are trying to convince me that it is the same product that you ordered. Now they have told me to cancel without replacing the right product. Now if I order it once more, I am not getting all the one-time offers, and I am having an opportunistic financial loss. It was not my fault at all. If they didn't give the right product, I will take this issue to consumer court with my personal lawyer. Either way, please give me a solution. I have been very dissatisfied with the service of Ekart for a very long time. Urgently do the needful. My tracking ID is FMPP[protected]

Even though I got a message that the item will be delivered today, I did not receive. The delivery boy is not picking up the call

I have ordered NCERT BIOLOGY BOOSTER volume 1 to the address of my daughter who is staying in hostel in VIJAYAWADA through FLIPKART and the delivery agency is EKART LOGISTICS by tracking ID FMPP[protected]. The delivery agent misleaded me as if he is at the college hostel and asked for OTP for delivery. He did not deliver the product and updated the delivery status as DELIVERED. The delivery agent is not responding nor the FLIPKART CUSTOMER CARE is taking any responsibility of contacting the agent. This is ridiculous in part of EKART LOGISTICS and FLIPKART.

I am staying in Proddatur and my daughter is studying in a residential college in Vijayawada. I have ordered NCERT BIOLOGY BOOSTER VOLUME 1 to the college on FLIPKART and the deliver partner is EKART LOGISTICS with tracking ID FMPP[protected]. The delivery agent misleaded me by saying that he is at the hostel campus and asked me for OTP for verification. He did not deliver the product but the product is marked as delivered. No contact information of the agent is available nor the flipkart is taking responsibility on tracking where he delivered the product.

I've submitted multiple complaints for cancellation of my order as it's not what I ordered... It's of no use to me... Please take it back... As soon as possible...!!! And Give me a refund!

Hi,
I have purchased IPhone 14 on 1st of November and we haven’t received our Product yet. Delivery date was 3rd November and it got rescheduled to 6th november after that it again got rescheduled to 8th nov and still I dont have the Product. my product is showing at near by hun(College road hub). I had multiple call with flipkart support team but no effective update regarding the product they're just responding same on every call that they're looking into it. I visited ekart college road hub but no effective responce
This is not correct way to respond to customer
Hence kindly request you to look this issue and we need delivery as soon as possible.

Dear Sir

I didn't get my order yet. I am tracking but it shows that your order is delivered. Tracking number is FKHP[protected]. It shows that the order is delivered on 5th November 2023 at 12:50 PM but it is not delivered by your delivery agent. Kindly take necessary action to enquire about my order and please expell that agent from your company.

Thank you

Dear Flipkart, I have faced an issue that my order was cancelled and returned due to the lethargic behaviour of the delivery agent(MIZORAM 796001 PIN CODE) One of my experience is when they tried to deliver my order they said they dont even know the location and I keep on telling them and trying to navigate the route, yet they never tried to comprehend the very common location which is near a College but later they called and asked for the 4 digit in the message then blendly told me that they will deliver the item the next day, I was too busy at the moment and dont read the other letters, I gave them the digit later I realized that it was a cancellation request which i never tried to, but it was too late. They lied and return my item because they refused to deliver it to me due to the item I order it was kitchen sink it might be heavy but they should just asked to come pick up the item if it was a burden to them. As you can tell that kind of behaviour seems to be a norm in the system and have been practised many times to many customers. So please, i kindly request the team to monitor the courier and delivery agent this is very unprofessional I ordered in many sites I had never face this kind o[censored]nprofessional issues before. If proof needed i have a call record in our native language (Mizo). Order no 429534472945568100000.

Ordered product through flipkart on November 1st and expected delivery date is 6th November, but didn't get an updation even after 10th November from ekart. Track order using order ID but it seems error. Not showing any details of my order or live location status. Called flipkart and they don't also have no idea about my order status. Order ID::FMPN[protected]. At least give an updation on this one and its not possible to cancel my order because of ekart management this kind of behavior. Kindly give us a updation.

My order not received I am waiting but my delivery date is[protected] but his change[protected] today not out of delivery

Well done! Your Grievance has been successfully lodged and your docket number:4664144

By watching the video advertisement in the mobile (Kings Deal), I ordered a powerful 4-in-1 Strong Suction Vacuum Cleaner by Home Care for Rs 1199/- on Jun 17, 2023 and the product was delivered by EKart vide tracking ID from NMBC[protected] on 23 June 2023. The payment was made through COD (UPI/DR/[protected]/EKART/YESB/[protected]@ybl/paymany).br...

Hi sir I recieved fake product but delivery boy send another image but I recieved another image

Dear sir/mam.i order o product from flipkart in 1st November 2023.its delivery date 06 November but now 10 November my products not delivered. No call from ekart wish master. My tracking id is FMPP[protected]. Please help me sir

I ordered a product on Flipkart on 5th November 2023 with order id OD[protected]. it was scheduled to be delivered on 8th November 2023, but it was not delivered however the app is showing that the product has reached to nearest hub. Now today is 9th november2023 but the product Didot even moved. It seems like the product has been misplaced by the courier company .it contains very important product. the tracking id is FMPP[protected]. please deliver it or give me the address of the hub so that i can collect it myself.

My docket no. FMPP[protected].
We want to know that why delivery date extended again and again? When we get it?

Flipkart Order Id : OD[protected]
Address : Pralay Kumar Kara, Archaeological Survey of India, Housefed Complex, Beltola-Basistha Road, Assam, Guwahati - 781006
I am very sad to state that today on 09/11/2023, at the time of delivery I asked the delivery boy to stay for one minute, as I am checking my courier but he refused to stay and used some slang languages in from of my office premises. Therefore, I request you to kindly take action or I will have use another shopping app and courier service.