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Ekart Logistics Complaints & Reviews

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Updated: Sep 26, 2026
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Ekart Logistics reviews & complaints page 230

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H
Himani Sundriyal
from Noida, Uttar Pradesh
Dec 14, 2020
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Address: B4/129, Paryatan Vihar, Vasundhra Enclave

I booked Ekart Logistics (via shiprocket) on 11th December. My package got picked up on 12th Dec itself. Whereas in the tracking it showed pickup exception by night. The same guy came to pick up the same package the next day. Today is the 3rd day, again the tracking shows "out for pickup", no one has come (seeking answers from him). Since mine is a small business, I have customers to who I am answerable. There is no support email id or numbers that work. Shiprocket says they are processing and might take 24-48 hours to give me a resolution, which is 2 long. It's been 3 days and m package should have been in transit till now.
Ekart Logistics customer support has been notified about the posted complaint.
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    M
    Mallika aepuri
    from Powai, Maharashtra
    Dec 14, 2020
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    Saree wrong watch delivery
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      R
      Ravikumar Vangevarapu
      Dec 14, 2020
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      Address: V. Ravikumar os , District collectorate office , pjp camp Gadwal

      My parcel not received
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        C
        Chandan P anda
        Dec 12, 2020
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        Dear Sir/Mam,
        I ordered a mobile phone on date 03/12/2020.and delivery date already cross your promise date 10/12/2020.Now delay delivery date 14/12/2020 but not showing any update of my order status.my order id-OD[protected] & my tracking id-FMPP[protected]. I am already plus member on flipcart.
        I request to you to quick action of my complain and send my order on your delay date 14 Dec 2020.
        Ekart Logistics customer support has been notified about the posted complaint.
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          R
          Revanna M
          Dec 12, 2020
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          Address: Nelamangala Fire station, Opp.Royan nagara, Nelamangala,

          I have received 3 dirty and damaged shirts instead of Combo of 3 Casual thick Shirt-Lifestyle Polo

          I'm not getting return link, I want to return this and I want Refund,

          Pls resolve my problem

          My contact number is [protected]
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          How much time taken to resolve this problem
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            K
            kckishor
            from Powai, Maharashtra
            Dec 12, 2020
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            Address: ambivali

            This to inform you that your Person has came for delivery of Flipkart Parcel & he has behaving in very rude manner & he doesn't have options for Online Payments. His Contact number is [protected] & he came from Titwala i guess. Pls take necessary action against him as he telling that no one can take action even if any complaints are registered.
            Ekart Logistics customer support has been notified about the posted complaint.
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              M
              MANEESH Kumar TRIPATHI
              Dec 12, 2020
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              Address: Rmakrishnagar ward No 1 Utteri pateri satna mp 485001

              My order No TDLC[protected] & RBOX256740.
              I had odered to 32000mAh power bank but inbox 2000mAh power bank..and not good quality.
              Ekart Logistics customer support has been notified about the posted complaint.
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                F
                Faan
                from Mumbai, Maharashtra
                Dec 12, 2020
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                I ordered for combo 2 watches fossil brand with gold chain...but I got delivered only 1 normal belt watch...kindly refund my amount or I will take legal action to company with book of 420 case with FIR complaints...call me immediately
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                  R
                  RJ Adarsh
                  Dec 12, 2020
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                  Address: NARANPUR, BAGHILOBABANPUR

                  Ekart logistics couldn't come to my area please give all my area parcel in kendrapara ekart office they will come to my address
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                    R
                    Rao Dan
                    from Powai, Maharashtra
                    Dec 11, 2020
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                    As per tracking information FMPP[protected] in ekart it says product is delivered to me, but I have not received the package. can you please check where and to whom it is delivered and help to get package delivered to me correctly
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                      R
                      Rana SN
                      Dec 11, 2020
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                      Ekart wishmaster (pin 170) is not having a good behaviour & hava a high attitude...not trained properly to deal with the customer...not expected this from specially e-kart...thanks...👎👎👎👎
                      Ekart Logistics customer support has been notified about the posted complaint.
                      Dec 11, 2020
                      Updated by Rana SN
                      ekart wishmaster (pin 170) is not having a good behaviour or not fit for dealing a customer problems...👎👎👎👎
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                        mandy009
                        Dec 11, 2020
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                        Ekart Logistics completely unprofessional having no customer care or helpline numbers or even a email id to reach out to. Shows their unprofessional customer service and also no grievance portal to raise concerns.
                        Ekart Logistics customer support has been notified about the posted complaint.
                        Dec 11, 2020
                        Updated by mandy009
                        No update to the shipment and no way to call and ask or get status. ITQP[protected]

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                          A
                          Achyut Bhuyan
                          Dec 11, 2020
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                          My order with tracking ID FMPP[protected] is now showing as delivered. But i did not recieve my order yet.
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                            J
                            Jyotsna Jyotsna
                            from Powai, Maharashtra
                            Dec 11, 2020
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                            My order from flipkart: Lakme lipstick tracking ID FMPP[protected] couldn't be delivered after 5 days of being shipped. I called each day and explained my address to the delivery boy but they made excuses each day. The delivery boy with number (call [protected], PIN 102) told me that I won't deliver and cancel your order.
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              Aamir kazi
                              from Powai, Maharashtra
                              Dec 10, 2020
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                              Address: Panchavati hub.nasik.maharashtra

                              My order has to deleiver today by 10 dec 2020.
                              Product reached at panchavati hub nasik loction on 9th dec 2020
                              This location is 2km from my home.
                              I got sms from ekart that your product will delayed by 3 days.
                              I went to ekart office as i can see its at that hub.
                              They said we send your product back to company depot bcoz your location is far from our location.but its only 20km and they can deleiver it.
                              Now its taking 1 week time to deleiver.
                              Really bad experience with ekart service and responce from ekart executives as irrisponsible behaviour and pathetic process.
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                C
                                Chandan P anda
                                Dec 10, 2020
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                                Address: HN-12,Gobinda prasad,Near GDS Villa,Bomikhal,751010,Bhubaneswar,Odisha

                                My order id no-OD[protected] this orderd not delivered in your promised date. I have plus member coustomer but not fast deliverd your product promise time . i have check curent order status but order status not update, how i know where my order to stay.
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  S
                                  Shiny Kar
                                  from Powai, Maharashtra
                                  Dec 10, 2020
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                                  Address: India
                                  Website: wayynow.com, ekart logistics

                                  This is regarding an order ( TRACKING NO : SDKC[protected]) issue for which I have already paid Rs. 1449.

                                  It was ordered from wayynow.com, I received the package through ekart today (10 December, 2020). However, the order is wrong. I ordered a black dress with parrot green sweater but instead came a very cheap, stained saree. I am seriously disappointed and upset about it. Please help me get my money back or get hold of the scamster. I hope you do something about it.

                                  Regards.
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    R
                                    Rajkumar84
                                    from Chennai, Tamil Nadu
                                    Dec 10, 2020
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                                    I ordered the watch in watch mela website for diesel company men watch but Ekart logistic delivered dummy women watch. too plastic one. so please no one to order the watch in watch mela site. I asked to deliver person, he told we dont no, just deliver person, not return amount also. how dare the stupide Ekart deliver the part. fraudu Ekart logistics. please take action close the Ekart logistics immediately.

                                    before give amount please check the product then give the amount.
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                                      D
                                      Debadarshini Tripathy
                                      Dec 10, 2020
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                                      Address: Puri, odisha.
                                      Website: Flipkart

                                      I had ordered a product from Flipkart at that time it was showing the order will be delivered by 3 december. But still now i can't receive my parcel. I had already contacted to Flipkart customer care and they told me there was problem in your near by ekart logistics. I am waiting for more than one week for my parcel.
                                      Kindly solve your problem and deliver my order as soon as possible.
                                      Ekart Logistics customer support has been notified about the posted complaint.
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                                        Shanvi Devadiga
                                        from Powai, Maharashtra
                                        Dec 10, 2020
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                                        It is not in dispute that I had placed an order for delivery of guitar for my child. The order number is OD[protected] and the same was expected to be reach me on 9/12/2020 .As per assurence the said guitar was came to my door step on 9/12/20 .the delivery boy was not wearing any mask on his face or not holding any sanitization liquid as per the government notification. In spite of this I ventured to collect the said guitar .At that time I requested him to avail ATM swipe for which the delivery boy agreed.then I swipe my card and I also received acknowledgment by the bank for having debited from my bank account of SBI .the same was brought to the knowledge of the delivery boy. But he is not ready to accept the same and forced me to swipe again.but I refused to do so once again . For that the delivery boy went in his vehicle without delivering my parcel .even the same was brought to the knowledge of your higher official and it does not hear deaf ears. By this misconduct of the delivery boy and your officials I lost a sum of RS 2499 towards the cost of parcel and also lost faith in your company. Hence it is evitable for me to notice to you to deliver the parcel within 24 hours from this complaint. Otherwise I will Lodge a complaint at jurisdictional police station and consumer commission also. And the same will brought to the notice of respective government ministry for further action against your company.
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